3 outdoor pools, open 8:00 AM to 10:00 PM, cabanas (surcharge)

Reviews of The Westin Cape Coral Resort At Marina Village

4 out of 5
The Westin Cape Coral Resort At Marina Village
5951 Silver King Blvd., Cape Coral, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1001 reviews" "
Rating 8 - Good. 199 out of 1001 reviews" "
Rating 6 - Okay. 71 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 23 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were beautiful and our 2 bedroom suite had a great layout with 2 bathrooms.
Stayed 4 nights in Mar 2024
Response from Director of Operations on Apr 2, 2024
Dear Deborah, Thank you for choosing The Westin Cape Coral Resort at Marina Village and for your terrific review. We're thrilled to read that you enjoyed the beauty of our facilities and found your suite to have a great layout with convenient amenities. We take pride in providing comfortable and well-designed accommodations for our guests, and we're delighted that we could meet your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Chris C.Director of Operations

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael, Jackson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 4 nights in Feb 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Chris C. Director of Operations on Feb 20, 2024
Dear Joel, Thank you for the five-star rating for The Westin Cape Coral Resort at Marina Village! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Chris C.Director of Operations

2/10 Terrible

john

Stayed 1 night in Feb 2024
Response from Director of Operations on Mar 21, 2024
Dear john, Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we are disappointed if we do not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Chris C.Director of Operations

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Chris C. Director of Operations on Feb 18, 2024
Dear Stefanie, Thank you for the wonderful rating for The Westin Cape Coral Resort at Marina Village! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Chris C.Director of Operations

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Chris C. Director of Operations on Jan 27, 2024
Dear Michael, Thank you for the five-star rating for The Westin Cape Coral Resort at Marina Village! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Chris C.Director of Operations

10/10 Excellent

Kate

Stayed 4 nights in Jan 2024

6/10 Okay

Todd

Stayed 1 night in Dec 2023
Response from Chris C. Director of Operations on Jan 23, 2024
Dear Todd, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Chris C.Director of Operations

6/10 Okay

Diane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchen was POORLY equipped. For nearly $1,000 nightly rate, I would expect the utensils, pans, etc to be better than a college dormitory. One example being that our unit had only 4 forks, none of which matched. The amount of pots, pans, platters was insufficient and there was no detergent supplied for the dishwasher.
Stayed 1 night in Dec 2023
Response from Director of Operations on Jan 6, 2024
Dear Diane, We are sorry to learn about the issues you experienced with the kitchen equipment during your stay. Your feedback is valuable, and we apologize for any inconvenience this may have caused. Providing a well-equipped kitchen is essential for our guests' comfort, and we appreciate you bringing this matter to our attention. We will address this with our team to ensure that future guests are not similarly impacted. We appreciate your understanding and hope to have the opportunity to make it right on your future visits. Chris C.Director of Operations

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
The property was excellent good location very clean the staff was friendly i would highly recommend.
Stayed 7 nights in Dec 2023
Response from Director of Operations on Dec 31, 2023
Dear Joseph, It was a pleasure having you as our guest at The Westin Cape Coral Resort at Marina Village, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our location, property, and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Chris C.Director of Operations

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Sleep only place
The room was nice - it had a full kitchen but utensils were 2 of each. Only one dirty coffee cup. The maids rang the bell 5 times before I could make it to the door every time. The Marker 92 restaurant is horrible. Imagine being in the fresh shrimp state and they serve you shrimp from a bag that had no flavor.
Stayed 5 nights in Dec 2023
Response from Director of Operations on Dec 27, 2023
Dear David, We're pleased you enjoyed the comfort of our rooms with full kitchens. We appreciate your feedback on utensils and will address this. Apologies for any inconvenience caused by our housekeeping team and your experience at Marker 92; we're disappointed to hear this and will share your comments with the team to ensure improvements. We value your insights and hope to have the opportunity to provide a more satisfying experience on your next visit.Chris C.Director of Operations

10/10 Excellent

Aaron

Stayed 1 night in Dec 2023

10/10 Excellent

Audra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would love here!!!!
Stayed 1 night in Dec 2023
Response from Director of Operations on Dec 11, 2023
Dear Audra, We appreciate the kind review. Our waterfront resort offers a revitalizing atmosphere, invigorating views, and an abundance of things to do, including our on-site marina, weekly activities, or just relaxing at the spa. We hope you enjoyed our amenities, and we invite you back anytime you wish to leave the hustle and bustle of the city and relax here at The Westin Cape Coral Resort at Marina Village.Chris C.Director of Operations

10/10 Excellent

Dexter

Stayed 2 nights in Nov 2023
Response from Director of Operations on Dec 22, 2023
Dear Dexter, Thank you for the wonderful rating for The Westin Cape Coral Resort at Marina Village! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Chris C.Director of Operations

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has cape in the name because it’s Super
Check in team we fantastic. Helpful and fun. Was a bit concerned at first when I see a deadbolt added to the standard locking mechanisms but ended up feeling safe. Room was nice and large. Balcony was fabulous. Noise was quite a bit because we were by elevator and over courtyard but that even didn’t taint the stay. I’d recommend and stay again.
Stayed 1 night in Nov 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, big rooms very clean. Food was excellent and very relaxing. Pool area ok . Recommended more for older people not much to do for kids
Stayed 2 nights in Oct 2023
Response from Chris C. Director of Operations on Oct 16, 2023
Dear Carlos, We appreciate the kind review. Our waterfront resort offers a revitalizing atmosphere, invigorating views, and an abundance of things to do, including our on-site marina, weekly activities, or just relaxing at the spa. We are glad you enjoyed our resort, spacious guestrooms, and food, and we invite you back anytime you wish to leave the hustle and bustle of the city and relax here at The Westin Cape Coral Resort at Marina Village.Chris C.Director of Operations

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Very clean. Rooms are large. Beds are comfortable. Pool, hot tub & gym are all clean an very well maintained. My family and I all had an amazing time here. We will be back again. Thank you. Way to go Westin!!!
Stayed 7 nights in Oct 2023

10/10 Excellent

Dale R

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here with our grands. Very family friendly.
Stayed 3 nights in Oct 2023

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very private. Everyone was very friendly and very convenient for a traveling woman to feel very secure.
Stayed 2 nights in Sep 2023
Response from Director of Operations on Oct 6, 2023
Dear Margie, Thank you for the five-star review of The Westin Cape Coral Resort at Marina Village. We are thrilled to read about your enriching stay and how much you enjoyed the conveneince of our property and hospitality. We work hard to deliver a revitalizing experience for all of our guests, so we celebrate reviews such as yours. Thank you again; we look forward to welcoming you back on your next visit to the area.Chris C.Director of Operations

10/10 Excellent

Matt

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great as always!
The Westin never fails to deliver! A great experience as always. I even got a hot tip from our bartender on where to score a couple bottles of Blanton’s at a local store. Bingo!
Stayed 2 nights in Sep 2023

10/10 Excellent

Thomas M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Carlos, Bradenton

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property amazing 2 bedroom suite
Stayed 1 night in Sep 2023
Response from Chris C. Director of Operations on Sep 7, 2023
Dear Carlos, Thank you for choosing our resort and for mentioning how much you enjoyed our 2 bedroom suite. We are glad that you could take a time out and unwind in one of our beautifully appointed suites. Featuring fully-equipped kitchens, private screened-in balconies, and enhanced amenities, we love knowing our guests have everything they could need for a revitalizing vacation.Thank you for the kind comments, and we look forward to welcoming you back to The Westin Cape Coral Resort at Marina Village.Chris C.Director of Operations

10/10 Excellent

Kaleen

Liked: Cleanliness, staff & service, amenities
We really enjoyed our stay last year but this year was a little disrupted due to ongoing construction around the property.
Stayed 1 night in Aug 2023

8/10 Good

Pothen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Construction /repairs were being done from hurricane damage. We were not informed that the main poool was closed. We have been here MANY times and love the property - but were disappointed this time.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Joseph F Hultz,

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Dale R

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Currently there is a free daily dolphin tour from the pier. It’s excellent. Our trip we saw 100’s of dolphin! Not always a guaranty. And of course consider every resort and business is still recovering from hurricane Ian. You will still see some construction, clean up and damage. This resort is handling it much better than others! Highly recommend.
Stayed 4 nights in Jul 2023

10/10 Excellent

JORGE, Riverview

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2023
Response from Director of Operations on Jul 31, 2023
Dear Jorge, Thank you for the generous review. It is always a pleasure to hear that we met your expectations with our luxury hotel in Cape Coral, just 13 miles from Fort Myers, FL. We love knowing that we could help you relax and rejuvenate during your time with us. All of us at The Westin Cape Coral Resort At Marina Village, hope to accommodate you again soon.Chris C.Director of Operations

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023
Response from Director of Operations on Jul 23, 2023
Dear Julie, Thank you for rating your stay at The Westin Cape Coral Resort At Marina Village. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Chris C.Director of Operations

10/10 Excellent

Michael John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Jul 2023
Response from Director of Operations on Jul 12, 2023
Dear Michael, Thank you for the wonderful review of The Westin Cape Coral Resort At Marina Village. We are thrilled to read about your enriching stay and how much you enjoyed our rejuvenating property. We seek to deliver an awakening experience for all of our guests, so we celebrate reviews such as yours. Thank you again; we look forward to welcoming you back on your next visit to the area.Chris C.,Director of Operations

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was not my first time and I loved it just the same. This hotel never disappoints. Amazing view of the Marina.
Stayed 1 night in Jul 2023
Response from Director of Operations on Jul 11, 2023
Dear Jose, Thank you for choosing The Westin Cape Coral Resort At Marina Village again. We are thrilled to read about your enriching stay and how much you enjoyed our rejuvenating property and sweeping views. We seek to deliver an awakening experience for all of our guests, so we celebrate reviews such as yours. Thank you again; we look forward to welcoming you back on your next visit to the area.Chris C.,Director of Operations

10/10 Excellent

David Patrick

Stayed 7 nights in Jul 2023
Response from Director of Operations on Jul 12, 2023
Dear David, Thank you for the perfect rating. We are glad you had a wonderful time at The Westin Cape Coral Resort At Marina Village. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Chris C.,Director of Operations

10/10 Excellent

Irene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night in the hotel, so we didn't have a chance to explore much. But, everything we did see was fabulous! Our room was spacious, clean and tastefully done. The beds were extremely comfortable, I could stay all day in them! We had the view of the river from our balcony, that was very nice too. We also had breakfast in the hotel's restaurant, food was ok, the service was excellent! We sat outside and had the view of the marina and pool, all beautiful! Can wait to be able to stay more days next time! The first thing I personally liked was the nice smell when we walked into the lobby and that staircase with the water feature, very classy!👏👏👏👏👏
Stayed 1 night in Jun 2023
Response from Director of Operations on Jun 23, 2023
Dear Irene, Thank you for the generous review. It is always a pleasure to hear that we exceeded all of your expectations with our luxury hotel and loved knowing that we could help you relax and rejuvenate during your time with us. All of us at The Westin Cape Coral Resort At Marina Village look forward to your return.Chris C.Director of Operations

10/10 Excellent

GJIN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed and satisfied.
Stayed 1 night in Jun 2023
Response from Director of Operations on Jun 26, 2023
Dear Gjin, Thank you for the generous review. It is always a pleasure to hear that we exceeded all of your expectations with our luxury hotel in Cape Coral, just 13 miles from Fort Myers, FL. We love knowing that we could help you relax and rejuvenate during your time with us. All of us at The Westin Cape Coral Resort At Marina Village hope to accommodate you again soon.Chris C.Director of Operations

10/10 Excellent

Kim

Stayed 2 nights in Jun 2023
Response from Director of Operations on Jul 8, 2023
Dear Kim, Thank you for the perfect rating. We are glad you had a wonderful time at The Westin Cape Coral Resort At Marina Village. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Chris C.,Director of Operations

10/10 Excellent

Alice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great staff & service. The room and the view was very nice. The pillows were a little too thick for my comfort but the mattress was excellent. Very clean and quiet. I would recommend it to anyone staying in Cape Coral, FL for business or vacation.
Stayed 1 night in May 2023
Response from Director of Operations on Jul 23, 2023
Dear Alice, Thank you for choosing The Westin Cape Coral Resort At Marina Village. We are pleased you enjoyed our excellent views and the courteous service provided by our associates. We also appreciate you mentioning our relaxing accommodations. It was a pleasure having you as our guest, and we hope to have the opportunity to welcome you back soon on a future visit.Chris C.Director of Operations

6/10 Okay

Dana

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2023
Response from Director of Operations on Jun 3, 2023
Dear Dana, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon.Chris C.Director of Operations

10/10 Excellent

Ramon

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Director of Operations on May 24, 2023
Dear Ramon, Thank you for choosing The Westin Cape Coral Resort At Marina Village and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Chris C.Director of Operations

10/10 Excellent

Kory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property in general. Great views of the Marina and the surrounding area. Great drinks and great food. However, there is "No" 24hr room service as advertised on Expedia. All food and drinks services end by 10pm.
Stayed 1 night in May 2023

8/10 Good

Life

Stayed 1 night in May 2023
Response from Director of Operations on Jun 17, 2023
Dear Life, We are glad you had a revitalizing experience at The Westin Cape Coral Resort At Marina Village. Thank you for the kind rating, and we look forward to hosting you again soon.Chris C.,Director of Operations

8/10 Good

Jeffrey

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 2 nights in May 2023
Response from Director of Operations on May 10, 2023
Dear Dawn, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are glad you enjoyed your stay. It was our pleasure hosting you at The Westin Cape Coral Resort At Marina Village, and we look forward to having you again soon. Chris C. Director of Operations