The pool, waterslide and hot tub were great. The hotel (general areas) was pretty rough, worn and not the cleanest. Our hotel room had a light that didn't work, lots of stains on everything from the walls, lamp shade, chairs, chair seats. We had a kitchenette, but did not have any dish soap, dish towel, wash cloth, etc. Floors were very dirty. Thermostat on wall didn't work (could use the front of the heater), and the remote didn't fully work (couldn't see a menu/guide). No towels in the pool for one swim, had to go get our room towels.