Ratings based on 836 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Students
by A verified travelerfrom midwest Iowa

Our stay at Emerald Coast Inn

Posted Feb 10, 2015
Pros: The staff was excellent. The continental breakfasts were a hit with us along with the coffee pots always filled and ready for guests.
Cons: I think the cosmetic needs could be met by adding some paint and doing some refurbishing.
Location: Location was terrific for what we wanted to do.
We really enjoyed our stay there, though it is an older facility that is starting to need some cosmetic work. The staff made us feel like we were family. The location is excellent in relation to the activities and the beaches in Fort Walton Beach.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta, GA

Surprisingly Nice

Posted Feb 3, 2015
Pros: Everything except the outside appearance.
Cons: I might tweek the maintenance but that is only because the toilet handle needed jiggling and that is a stretch to find something.
Location: It was perfect for us as we were going to the convention center next door, but there are many things just a short drive away.
I didn't figure to get what we got for the price we got. The price was very low for Okaloosa Island area and the outside did not impress me. However, the room was great, the beds were the best, very comfortable and CLEAN. The bathroom was clean also the water pressure was really good. The toilet handle stuck a little so you had to jiggle it to keep the toilet from running. The breakfast was hot and plentiful as well as tasty. The staff was very nice and helpful. Other than the outside appearance I'd give the hotel a 5 out of 5.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Augusta,Ga.

Customer Service

Posted Feb 2, 2015
The staff was awesome! They helped us with local places to go and recommendations and even bags for a sprained ankle! They kept up with the breakfast and replenishment great! We were very impressed!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Studio City, California

Great location and you can't beat the price.

Posted Jan 26, 2015
Pros: The staff was friendly, the room was inexpensive, and the hotel was easy to access.
Cons: The fitness room was in a storage closet. I tried to use the exercise bike and the elliptical and both had no power. That was disappointing.
Location: We were in town for the 30A Festival, however, there are attractions literally across the street from the hotel!
As others have indicated, it's not much to look at from the outside, but the room was comfortable, clean, and surprisingly quiet, which we weren't necessarily expecting. The amenities in the room seemed a little out of date, like a microwave with dials, but everything worked well and suited our needs. We stayed three nights and enjoyed the experience.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom México

nice stay

Posted Jan 19, 2015
Very comfortable only need more clean in the out of the rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet

Posted Jan 18, 2015
Was great. We even stayed an extra night. Staff courteous.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Louisiana

Posted Jan 9, 2015
Location: Public parks, restaurants, fishing pier, public beaches
The stay at Emerald Inn was an enjoyable experience for my wife and myself. The location is near the attractions in which we were interested. The room was spacious, and the price was very reasonable. I was pleasantly surprised to see the complimentary breakfast available into late morning. The staff were all pleasant, and did not mind my filling my coffee mugs to carry back to the room for my wife and I. The wait for the elevator was, at times, long due to housekeeping staff holding the door open with their cleaning cart. There was a leak outside, near the ice machine and coke machines that had a bad odor, discouraging any potential desire to use those machines. Parking was adequate, and near the elevator. I was pleasantly surprised to see the large number of public parks close by and in the area, suitable for picnicing and fishing. We will definitely consider the Emerald Inn in the future.
2 out of 5
by A verified travelerfrom Michigan

Very friendly but ran down the rooms them some TLC

Posted Jan 5, 2015
Pros: People and breakfast
Cons: Rooms
Location: Good location walking destance to alot of things
I had 2 girls with me that enjoyed the location,but DID not like the room it was VERY small and leaked so our feet were wet ALOT!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, Great staff!

Posted Jan 2, 2015
Pros: Staff, location, and price.
The Staff was very accommodating and nice. Great breakfast, nice rooms for an older beach hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Maryland

The temperature was not comfortable

Posted Dec 31, 2014
We didn't sleep well because every 30 minutes it was either too cold or too hot but the staff was excellent and the room was clean.