Check-in was through a Kiosk, which we had no problem with. The problem were the rooms. Our first room was dirty; pillows had cigarette burns, floor looked like it hadn't been swept in weeks, and there were roaches in the room. Went to talk to the owner to let him know about the issues. He had an excuse for every problem we had. He wouldn't give us a refund. He offered another room. The second room was much much cleaner, but we still felt uncomfortable. Right before checking out, I saw a tiny roach by the ac. (GROSS). The lobby had termites flying all over the place. Do not recommend!