Ratings based on 43 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.3 Room cleanliness
3.8 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Nashville, TN

Would not recommend!!

Posted Jul 22, 2014
Pros: Close to the beach.
Paper thin walls. You can hear everybody and everything. Feels just like a college dorm room. The halls are dirty(stained walls and carpet) and have a foul smell.
1 out of 5
by A verified traveler from Dothan, AL


Posted Jul 9, 2014
Pros: Nothing
What a meat market, live not far away, booked last minute 2 night quick stay, you see the word "Resort" so we take now beach chairs, towels. Had to go buy towels, rented beach chairs for $40, most any other place in Destin is $25 for chairs and umbrella. They had the gall to charge a $126 resort fee and then want $10 per night for internet access, and good luck finding any services or a front desk to help you. This place is a tourist trap, plain and simple, packs in the out of towners that do not know better then provides 1 restaurant with premium pricing. Most beaches in Destin are sparsely populated with beach goers, this place was packed to the gills. We ended up going to other beaches in the area we're familiar with, could have stayed in a Comfort in for $129 and done that.
5 out of 5
for Overnight Stay Before Destination
by Ms B from Georgia

Our stay at Luau

Posted Jan 5, 2014 on Hotels.com
The room was clean and comfy. The kitchen was a little small and there was no one on property in case of a need for amenities but all and all we enjoyed the stay. I'd stay again.
4 out of 5
for Everyone
by Annie from Valley

A Beautiful Paradise

Posted Oct 20, 2013
Pros: The condominium where we stayed was acceptable but would have rather been in the main hotel.
Cons: Maid service was late in the afternoon, if at all! Not very efficient.
Location: Bay side with shuttle bus has golf, shoppes and restaurants! Lots to do!
The facility with the main hotel and pools and beach were lovely -- but very far to walk from the condominiums where we were obliged to stay because of an over crowd in the main hotel. We were there for my niece's wedding. The rehearsal and dinner were in the hotel and the reception inside after the lovely wedding on the beach. The food was delicious and all of the staff most accommodating. Would definitely come back and hope you would put us on your mailing list for future rental specials -- it was a long drive from Pennsylvania, but well worth it!
3 out of 5
by A verified traveler

Noise and power

Posted Oct 16, 2013
Our main issue was that condos were under significant construction- loud drilling all day long, several power outages while we were there (only there 2 days). Our issue is that we were not warned about any of this in advance and based on size of construction project, it was obviously scheduled maintenance - once we were there, it was too late to find another place- I'm sure that is what resort was counting on. Just felt like we should have been given an option if we wanted to vacation along side construction workers and heavy equipment
4 out of 5
for Business Travelers
by A verified traveler

Close to the Sandestin Hilton Convention Center.

Posted Sep 25, 2013 on Hotels.com
It was a good stay, but checking in so far away was difficult.
4 out of 5
for Business Travelers
by Ernest from Baton Rouge, LA

Need new televisions

Posted Sep 8, 2013 on Hotels.com
Need some new televisions, tube televisions are out and what happen to free wi-fi at the Luau.
5 out of 5
for Business Travelers
by rb from atlanta

excellent stay

Posted Sep 5, 2013 on Hotels.com
The staff were really nice. The room was clean and up to date. Great access to pools, town, and the beach. We will go back to this resort.
4 out of 5
for Couples
by A verified traveler

Great stay in Destin

Posted Sep 4, 2013 on Hotels.com
The facilities were great, very comfortable and clean. Housekeeping came every day, very short walk to beach (2-3 minutes), and great ambiance. Hotel service was bad...receptionist who checked me in directed me to the wrong tower when we arrived (very irritating after a long, tiring drive) and another staff member provided completely inaccurate information about the availability of a quarter/coin machine in the laundry room. Besides the poor knowledge/service of staff members, I was very pleased with the stay and would stay there again.
4 out of 5
by A verified traveler

Posted Aug 19, 2013 on Hotels.com
If you book online, you will still be charged a resort fee and local taxes upon arrival, so keep that in mind when you are comparing prices.