4 indoor pools, 3 outdoor pools, open 9:00 AM to 10:00 PM, sun loungers

Reviews of Pelican Beach Resort & Conference Center

Pelican Beach Resort & Conference Center
1002 Highway 98 East, Destin, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 314 out of 567 reviews" "
Rating 8 - Good. 179 out of 567 reviews" "
Rating 6 - Okay. 44 out of 567 reviews" "
Rating 4 - Poor. 19 out of 567 reviews" "
Rating 2 - Terrible. 11 out of 567 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alicia, Hartsburg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the view and the beach was amazing. The tiki bar was the best!
Stayed 7 nights in Sep 2022

10/10 Excellent

An Minh

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property and the people running were awesome. The experience was the best. The place had all the amenities it described in the text and the place looked even better in person then seen in the pictures. Tiki bar pool spa area lead right to beach. Love the set up. Take your families there for vacation. Perfect for kids. Take your wife there for the honeymoon. Perfect for that too. The place was beautiful. An experience I’ll never forget!
Stayed 5 nights in Sep 2022

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, room comfort
Really enjoyed the resort! Location was great...beach was great! Had nice pools, and was at a great location!
Stayed 3 nights in Aug 2022

4/10 Poor

Monika

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The sheets was not change . To sleep on the bed I have to buy my own sheets to stay in a hotel for four days I do not address the issue because I don’t need no issues on my vacation. It is what it is.
Stayed 5 nights in Jul 2022

10/10 Excellent

julie

Liked: Amenities, property conditions & facilities
Clean, great location, staff is nice , and room is clean, we will come back again
Stayed 4 nights in Jul 2022
Response from JP on Jul 25, 2022
Thank you for your kind words. We are so glad that you enjoyed your stay with us. We do hope you made some great memories, & hope you will return soon. Kindest Regards

10/10 Excellent

Bianca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Have been staying here the last 3 yrs will be back next year!!!
Stayed 6 nights in Jul 2022
Response from JP on Jul 22, 2022
We are glad that you enjoy staying here with us. Thank you for making this resort your choice for your Destin retreat.

10/10 Excellent

Robby

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2022
Response from JP on Jul 7, 2022
Thank you for your 10 out of 10 rating! We are so glad you enjoyed your stay with us. We hope you will return soon. Kindest Regards

6/10 Okay

Valnier, Rio de Janeiro

Liked: Amenities
Stayed 4 nights in Jul 2022

10/10 Excellent

Jeramy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time and our little condo was clean and the staff was friendly
Stayed 8 nights in May 2022
Response from JP on Jul 1, 2022
Thank you for staying with us. We hope you will return in the near future.

4/10 Poor

Eva

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our last name was misspelled in their system. So after a 12 hour drive and of course payment we was told it was our problem not theirs. A 20 minute argument later we was given our room and the remainder of our stay was great.
Stayed 3 nights in May 2022
Response from JP on May 19, 2022
I am very sorry about the mix up at check in. I understand driving for 12 hours is stressful, and to have this as your arrival experience is frustrating. I am glad to hear that other than this, your stay was enjoyable and you had a great stay. We hope you will return soon and stay with us again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2022
Response from JP on Jul 1, 2022
Thank you for staying with us. We hope that you will return soon.

6/10 Okay

Annetta

Traveled with group
Liked: Amenities
The property had nice amenities and was in a good location. I did not think the hallways and room was as clean as it should have been. We also saw several roaches in our room which is not acceptable at all!!!!
Stayed 3 nights in May 2022
Response from JP on May 17, 2022
They just sprayed the quarterly spray this past weekend. Sorry about that. I am glad that you guys enjoyed your stay with us. We hope you will return soon. Kindest Regards

10/10 Excellent

Kelly

Liked: Cleanliness, room comfort
Awesome Experience!
Everyone was so nice and helpful. I wish we would have known to rent our beach chairs sooner. That tip on the website would be helpful to know that it was an additional fee and can be paid ahead of time. Definitely plant to return to Pelican Beach Resort soon!
Stayed 4 nights in May 2022
Response from JP on May 13, 2022
We are so glad you had a great time here. We hope you will return soon. Kindest Regards

8/10 Good

Allison

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was our first time staying at this property, and we will most definitely be back! Easy check-in, clean, conveniently located, great views of the beach, and plenty of amenities. They even have a little cafe on site and tiki bar with reasonably priced food and drinks. We were able to walk directly to the water park and Alvin’s Island across the street if we wanted any additional entertainment or shopping. Thanks for the great stay, Pelican Beach Resort!
Stayed 3 nights in May 2022
Response from JP on May 11, 2022
Thank you so much for your awesome review! We are very happy that you enjoyed your stay with us. We hope you will return soon and we can host you again. Have a great trip home, and we look forward to your return.

10/10 Excellent

Denise

Liked: Cleanliness, room comfort
Stayed 6 nights in Apr 2022
Response from JP on May 10, 2022
Thank you for staying with us. We hope you will return and stay with us in the near future.

10/10 Excellent

REAKSMEY, Lowell

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
I wished the condo had amenities for me to use for example, laundry soap as they had a washer and dryer, conditioner as shampoo was provided.lounge chair that wasnt broken.
Stayed 4 nights in Apr 2022
Response from JP on May 10, 2022
Thank you for your review. We hope you will return to stay with us in the near future.

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! Service, views, amenities. Alot of near by stores and attractions too.
Stayed 3 nights in Apr 2022
Response from JP on Apr 28, 2022
Thank you for your kind review. We hope you will return in the near future and stay with us again here at the Resort. Have a great day!

10/10 Excellent

Danielle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and the staff very welcoming! Being on the ocean was very convenient.
Stayed 5 nights in Apr 2022
Response from JP on Apr 18, 2022
Thank you for your stay with us. We hope you will return in the near future.

8/10 Good

German

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Apr 2022

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, amenities
The property was nice. Room could have been updated and not so cluttered.
Stayed 8 nights in Apr 2022
Response from JP on Apr 18, 2022
Thank you for your feedback. We hope you will return and stay with us again in the near future.

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean property with excellent customer service. Staff was really nice.
Stayed 3 nights in Apr 2022
Response from JP on Apr 11, 2022
We are glad you enjoyed your stay with us. We hope you will return soon.

8/10 Good

Gina

Stayed 5 nights in Apr 2022

6/10 Okay

Sabrina

Traveled with group
Liked: Cleanliness
Property gave us no extra towels , no umbrellas . Nothing
Stayed 4 nights in Apr 2022
Response from JP on Apr 8, 2022
I am sorry that you were not given extra towels. The chairs and umbrellas are not provided with the rental. That is a service that is paid for additionally by the guest. We hope you enjoyed your stay otherwise and will return soon. Thank you..

8/10 Good

afshin

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2022
Response from JP on Apr 5, 2022
Thank you for your review. We hope you stay with us again in the near future.

6/10 Okay

Barry

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was very friendly and helpful in resolving a conflict that developed concerning the original booking period. Our room had a fantastic view of the Gulf. But far too many people. Building is massive and existing elevators can’t handle crowds that were present.
Stayed 7 nights in Mar 2022
Response from JP on Apr 4, 2022
Thank you for your review. We hope you will return in the near future.

6/10 Okay

Matt

Stayed 6 nights in Mar 2022

8/10 Good

Karen, Kaukauna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay, the couple drawbacks we encountered were 1. We weren't allowed to have all 6 of our grandkids visit for a beach day. They live nearby but since our unit was only for up to 6 people, we were only allowed 4 additional people so they didnt come at all. 2. The entrance to the resort needs to be opened up a bit, we almost missed it a couple times. 3. The Café was nice but they need to clean up the tables inside/outside more often. I had to wash our table off before we could eat at it. All in all it was a nice stay, good central location and that beach! Cant beat it!!
Stayed 6 nights in Mar 2022
Response from JP on Mar 30, 2022
Thank you for your review. We hope you had a great stay with us and we hope you return soon.

10/10 Excellent

Anna, Palatine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was all we needed for vacation away from home
Stayed 7 nights in Mar 2022
Response from JP on Mar 29, 2022
Thank you for your review and we hope you will return and stay with us again. Have a great rest of your year.

6/10 Okay

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
The condo we stayed in had roches.
Stayed 3 nights in Mar 2022
Response from Josh P. on Mar 21, 2022
Thank you for your review. We will call pest control to get the Condo sprayed.

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
the place was clean, had a great view it could have had a better restaurant and bar, and shouldnt need to rent chairs, its the beach for gods sake!!
Stayed 5 nights in Mar 2022
Response from Josh on Mar 11, 2022
Thank you for your review. We are glad you enjoyed your stay with us. We hope you return soon!

8/10 Good

Mixhael

Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2022
Response from Pelican Beach Resort on Feb 28, 2022
Thank you for your review.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family vacation for new years we enjoyed our stay would stay here again
Stayed 5 nights in Dec 2021
Response from Thomas Sasse on Jan 10, 2022
Thank you for your review.

8/10 Good

Alexis, Park Ridge

Liked: Cleanliness, amenities, property conditions & facilities
The hotel could use some updating but it has a lot of amenities. He would’ve loved it if the tiki bar were open and the café, but apparently these are not available off-season. That was not very clear at the time of booking. The area is a little built up but everything is very convenient.
Stayed 3 nights in Dec 2021
Response from THomas Sasse on Jan 3, 2022
Thank you for your review.

10/10 Excellent

Shawn

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice family friendly place to take my daughter
Stayed 4 nights in Nov 2021
Response from Thomas Sasse on Nov 29, 2021
Thank you for your review.

10/10 Excellent

HENRY

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The staff was friendly and helpful. The condo was nice and clean.
Stayed 4 nights in Oct 2021
Response from Thomas Sasse on Nov 9, 2021
Thank you for your review.

2/10 Terrible

charles, Flagstaff

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Mold in shower, unit needed paint throughout, outdated and uncomfortable furnishings, lost water for twelve hours one day, no restaurant (advertises a cafe on site, but it is really a service unit you would find in a gasoline station). Could go on... This is not a “ resort” by any standard, more like a two star hotel. Too bad for it has a very good beach site.
Stayed 3 nights in Oct 2021
Response from Thomas Sasse on Nov 8, 2021
Thank you for your review. We will address these issues with the owner of the unit, the housekeeping and maintenance departments.

2/10 Terrible

Samantha JoAnn

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I wouldnt stay here again if you paid me. The pool is filthy, the stove in the unit did not work. There was visible mold and we were kindly greeted by a cockroach immediately upon arrival. And the topper, we went without water for 2 days. No water. I reached out to the front desk as well as the manager and was promptly hung up on. Do not stay here.
Stayed 4 nights in Oct 2021
Response from THomas Sasse on Nov 8, 2021
Thank you for your review. We will address these issues with the maintenance and housekeeping department.

8/10 Good

Karyn

Traveled with group
Liked: Cleanliness, property conditions & facilities
Once the second hot tub was up and running it was pretty good. The big hot tub shut down at dusk which was a bummer. The regular pools were cold. No beach or pool towels provided.
Stayed 7 nights in Oct 2021
Response from Thomas Sasse on Oct 30, 2021
Thank you for your review.

10/10 Excellent

James Peter

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We really enjoyed are condo. It was spacious, clean and loved the beaches. Swimming pools were also enjoyable along with the hot tubs. Great place to stay.
Stayed 6 nights in Oct 2021
Response from Thomas Sasse on Oct 28, 2021
Thank you for your review. We are glad you enjoyed your stay with us.

10/10 Excellent

Robert Lee

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our room was nice. Short walk to the beach.
Stayed 6 nights in Oct 2021
Response from Thomas Sasse on Oct 26, 2021
Thank you for your review.

10/10 Excellent

chris

Traveled with family
Liked: Cleanliness, room comfort
Good rooms. Amenities need some work.
Great resort. Comfortable rooms. The pool facing the ocean closes at dark which is too soon and the hot tub was not hearing and has apparently been broken a while. If you don’t rent a chair you will not be able to relax on the beach and see the ocean. They have 5 Rows of chairs covering the entire beach. Unless you rent the 1st row you won have a view. Also cafe closes at 4 so if you want a pizza for dinner you have to eat early.
Stayed 4 nights in Oct 2021
Response from THomas Sasse on Oct 25, 2021
Thank you for your review.

10/10 Excellent

charles, Antioch

Stayed 3 nights in Oct 2021

10/10 Excellent

Rachel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place, has everything you need. Kids loved the bunk beds, the cafe and tiki bar were good. Just wish the cafe stayed open later than 4.
Stayed 5 nights in Sep 2021
Response from Thomas Sasse on Oct 5, 2021
Thank you for your review.

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, room comfort
Paradise
It was the most fabulous place we’ve stayed! It was amazing! The views from our room! We are definitely going back!
Stayed 7 nights in Sep 2021
Response from Thomas Sasse on Sep 30, 2021
Thank you for your review. We hope you come back and visit us.

8/10 Good

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, tons of amenities, great ocean view. Check in staff was helpful.
Stayed 6 nights in Sep 2021
Response from THomas Sasse on Sep 29, 2021
Thank you for your review.

10/10 Excellent

Matthew and Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved how clean everything was and love the views
Stayed 4 nights in Sep 2021
Response from Thomas Sasse on Sep 29, 2021
Thank you for your review.

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2021

8/10 Good

Kimberly

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The property itself was very nice and we would come back. The individual condo that we were in was not as clean as it should have been nor was it updated. The furniture was pieced together and old and the kitchen appliances were outdated and dirty. The bathrooms were outdated as well. I would request a different room for sure the next time we go there.
Stayed 6 nights in Sep 2021
Response from Thomas Sasse on Sep 20, 2021
Thank you for your review. We will share it with the owner of the unit.

10/10 Excellent

Irina

Traveled with family
Liked: Cleanliness, room comfort
The property is on the beach! Super convenient you go down the elevator and youre on the beach! There are several pools
Stayed 7 nights in Sep 2021
Response from Thomas Sasse on Sep 16, 2021
Thank you for your review.

8/10 Good

Taylor Lee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The water was beautiful and the tiki bar tenders were great
Stayed 3 nights in Sep 2021
Response from Thomas Sasse on Sep 13, 2021
Thank you for your review.