2 bars/lounges, poolside bar
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Reviews of Tops'l Beach & Racquet Resort by Vacasa

3 out of 5
Tops'l Beach & Racquet Resort by Vacasa
9011 Highway 98 West, Miramar Beach, Miramar Beach, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 248 out of 471 reviews" "
Rating 8 - Good. 139 out of 471 reviews" "
Rating 6 - Okay. 53 out of 471 reviews" "
Rating 4 - Poor. 20 out of 471 reviews" "
Rating 2 - Terrible. 11 out of 471 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent gym—Friendly ly staff, beautiful grounds
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Great place great staff great views great furniture
Stayed 7 nights in Feb 2020

8/10 Good

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort
Nice amenities at Tops'l
We enjoyed all the amenities available at Tops'l. The pools, hot tub, and gym were great. My husband was able to play tennis several times with a nice group of guys. Access to the beach was also good. Our only complaint was that our room could connect to another suite and sound from that other apartment easily traveled under door. There was quite a space.
Stayed 7 nights in Feb 2020

10/10 Excellent

Barbara T.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Julia on Sep 5, 2019
Thanks for the 10/10! We hope to see you back again!

8/10 Good

michael

Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Aug 2019
Response from Julia on Aug 26, 2019
Thanks for the 5/5! We hope to see you back soon!

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The condo was amazing! The only negative part was that it said "near to the beach" it was not near, but at the other end of the resort. The beach was within walking distance if you like to walk but it was defantily a walk!
Stayed 3 nights in Aug 2019
Response from Julia on Aug 19, 2019
Thanks for the feedback! We hope to see you back soon!

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time there. We stayed in the Tennis Villa. Very impressed with amenities and spacious rooms. Everything was great, except we had some cockroaches getting in from outside. I figured it’s something that isn’t avoidable in a tropical area. The management was nice and helpful. They quickly took care of the roach issue. I’m definitely impressed with this property and would come back.
Stayed 3 nights in Aug 2019
Response from Julia on Oct 7, 2019
Thanks for the feedback! We'll see you next time.

8/10 Good

Youngji

Liked: Staff & service, property conditions & facilities, room comfort
The summit room should change its carpet. The carpet condition was not good. But amazing location and swimming pool. We had a great family vacation.
Stayed 3 nights in Jul 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great place
Stayed 6 nights in Jul 2019
Response from Julia on Jul 30, 2019
We're glad you think so, Steven! We hope to see you back soon!

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Overall it was really nice. Place was super clean and is located conveniently close to everything.
Stayed 3 nights in Jul 2019
Response from Julia on Jul 18, 2019
Thanks for the feedback! We're happy to hear you enjoyed the location and hope to see you back soon!

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Julia on Jul 8, 2019
Thank you for the feedback, Shannon! We hope to see you again in the future!

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
We didn't stay at the site where the picture is taken, it's rather a 2 minutes ride to this property. It's not bad but the picture on the ad is misleading.
Stayed 3 nights in Jun 2019
Response from Julia on Jul 1, 2019
Thanks for your feedback! We'll reach out to our team to get the photos sorted out.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice , comfortable place for my family to stay. My only complaint is that they don’t explain how to use the amenities card
Stayed 3 nights in Jun 2019
Response from Resort Quest NWFL Marketing Team on Jul 2, 2019
Thank you for your feedback! We will be sure to forward your comments back to our property management team!

8/10 Good

Kathy J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Resort Quest NWFL Marketing Team on Jul 2, 2019
Kathy, thank you for your feedback!

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Not bad
Overall good stay. Spacious and clean. Since they knew we were coming in very late after dark, it would have been nice to leave the stairwell light on so we could find villa 5 better. Beware of destin traffic, especially when it rains
Stayed 4 nights in Jun 2019
Response from Resort Quest NWFL Marketing Team on Jul 2, 2019
Thank you for your review and feedback! We will certainly forward your comments over to our property management team!

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was dilapidated and very aged;the shower had no door so water went all over the bathroom when it was used;in the middle of the night the next door resident came into my room from the internal door--he had a knob on his side of the door and evidently felt my room was part of his rental;there was no way to secure this door on my side;the communications with the rental staff was very poor;all together a rip off;
Stayed 3 nights in May 2019
Response from Resort Quest NWFL Marketing Team on Jul 2, 2019
Thank you very much for the feedback regarding your recent stay at TOPS'L. Your guest experience is very important to us, and we will certainly forward your comments to the unit owner as well as take care of the property issues you reported. Our team is committed to making sure our guests have positive beach memories for years to come, and we look forward to the opportunity to serve you again. If you would like to provide any additional feedback please feel free to contact us at nwflmarketing@wynvr.com

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019
Response from ResortQuest_NWFL on May 30, 2019
Thanks for the five stars!

4/10 Poor

DONNA

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Disappointed
The room was very disappointing!!! No view at all. A long walk to the beach and I’m disabled so I only made one trip. The motel was full of drunk Mexicans who relieved themself in front of us while we were setting outside. The fire alarm in our room went off all night long the 1st night and the closet doors was off the hinges when we got there. Reported it and they were still off when we left. No coffee cups, no silverware, 4 towels to do two people for 4 days. No ice trays and no ice machines. At 200.00 a night, I expected a lot better especially after I called front desk asking for coffee cups and to fix closet doors and smoke alarms. Just very disappointed in it all.
Stayed 4 nights in May 2019
Response from ResortQuest_NWFL on May 30, 2019
Hi Donna. Thank you for leaving feedback about your experience at Tops'l. We're truly sorry you did not have a great experience during your stay. If you would message us on here with the details of your stay, including the dates and unit, then we will certainly look into the issues you encountered so that they will not be issues for future guests. Again, we apologize that your expectations were not exceeded, and we hope you have a great day.

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Just Okay for a Weekend Getaway
Overall, the location was nice, but the the check in process was not very clear. Hotels.com did not provide accurate check-in times, nor the required information for looking up our reservation upon checkin assistance once on site. The resort area was nice, but not many on site amenities, and not not all that close to attractions. Our room was clean, but it was adjacent to another room with an adjoining door that was not well insulated. We could hear everything next door. If you're not staying in a unit with a kitchen, and do plan on buying groceries and remaining on site during the duration of your stay--this place would be great. If you're planning to be out and about, look for a place more central to Destin.
Stayed 3 nights in May 2019
Response from ResortQuest_NWFL on May 30, 2019
Thank you for leaving feedback about your stay at Tops'l. We're sorry your expectations were not exceeded during your vacation. We hope you'll consider visiting us again.

10/10 Excellent

annjaunette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT!!!!!
I had an AWESOME time here and will definitely be back again! Thank you all for the perfect vacation!
Stayed 3 nights in May 2019
Response from ResortQuest_NWFL on May 30, 2019
Thanks for the review! We're glad you enjoyed your stay at Tops'l and can't wait to see you again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from ResortQuest_NWFL on May 30, 2019
Thanks for the five stars!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Oct 2018

10/10 Excellent

Jimmie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2018

8/10 Good

jesus

Liked: Room comfort
Stayed 4 nights in Sep 2018

8/10 Good

Keith, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, transportation and friendly staff. Smooth check in process and quick turn around and follow up.
Stayed 2 nights in Sep 2018
Response from ResortQuest Management on Sep 20, 2018
Thanks for the feedback, Keith! We're happy to hear you enjoyed your stay and look forward to your return to the Gulf Coast with ResortQuest. Have a great weekend!

10/10 Excellent

Smitty, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place! Had a wonderful stay! Highly recommend!
Stayed 3 nights in Sep 2018
Response from ResortQuest Management on Sep 20, 2018
Thank you so much for the 5 stars, Smitty! We're pleased to hear you enjoyed your stay at TOPS'L. We look forward to your return to the Gulf Coast with ResortQuest. Have a fantastic weekend!

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018

10/10 Excellent

Simeion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need more information up front about whether the laundry is replenished daily or the guests' responsibility to bring their own. We had to go buy our own towels and cloths which was a big expenditure on our trip we didn't prepare for.
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort, it's my 3rd year in a row that I went there with my wife and everytime we had a blast.
Stayed 4 nights in Aug 2018

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

6/10 Okay

Craig

Disliked: Cleanliness
Dated condo
Condo dated and could also use a deep cleaning.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Outside of the room, the property was immaculate, clean, perfect. Our room was supposed to have a sofa bed, two twin beds, and a king. Instead it had 2 sets of bunk beds, a king bed and a regular couch. One of the ladders to the bunk beds was unstable. By unstable I mean one side that attaches the ladder to the bunk bed was bent and not even screwed in. The king bed had a foam topper which was uncomfortable. I tossed and turned all night all week. Two of the bar stools were broken, one leg was broken on one, the supporting bar was broken on the other. There was cereal under the coffee table in the living room and it looked like something got spilled on the side of that same table and was never cleaned off. The paint was peeling off one of the drawers in the kitchen. For me the worst part was the master bathroom. There was hair in the Jacuzzi, which we didn't use. The shower had a corner stool in it which was dirty and, I think, the reason the shower stunk so bad. The shower floor was slippery like it hadn't been cleaned in a long, long time. If this wasn't bad enough while I was brushing my teeth one morning I noticed a molar sitting on the corner by the mirror! This is our second time staying at Tops'l, the first time we stayed at the summit with no issues. This time we stayed at the Tides in a bigger condo, room 511. On the positive side the location is great, the washer dryer was a huge plus with a family of 5.
Stayed 4 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We been staying here for the las 4 years but this unit was outdated.
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Not as described
We had reserved a 2 bedroom condo that stated it was 300 ft from the beach. We arrived and the condo was very run down & was at least 1/2 mile to the beach. We contacted the mgmt. and they moved us to a unit closer to the beach. It was in the summit. It was updated very nicely and in the proximity the beach we were hoping for. The only downside was each unit has a connecting door and you can hear everything. It's like you have someone in the room with you. Other than that, I would highly recommend staying in the summit.
Stayed 5 nights in May 2018

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

8/10 Good

Ron, TN

Liked: Cleanliness, staff & service, room comfort
Very good experience overall.
The condo was well furnished but the carpet needs to be replaced upstairs. We enjoyed our stay and was impressed with the fitness area but it was being remodeled while we were there. We did manage to make up for some of it by walking the 1/2 mile to the beach. We did take advantage of the shuttle for a ride back. The pools seemed very nice even though we didn't use. Personnel and even the neighbors were very nice. I would certainly consider going back.
Stayed 5 nights in Feb 2018

10/10 Excellent

Vicky, syracuse ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Resort Loved our Villa Can’t wait to go back again
Stayed 6 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience overall
Had a very good experience here overall. The resort is in a great location, and we enjoyed having access to the beach and a pool while still being close to restaurants and shopping. It was a little bit difficult to get help with facilities and housekeeping during our stay over the New Year holiday. We made multiple requests for extra towels and reported a light outage in our bathroom, but we never had anyone come by to address any of those requests. Still had a great time, though, and would recommend to anyone who wants to visit the area.
Stayed 3 nights in Dec 2017

10/10 Excellent

susan, Dothan, Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach with a wonderful view !!
The decor in our condo was very nice, view was excellent and beds were comfortable ! Very good experience!
Stayed 2 nights in Oct 2017

10/10 Excellent

Ginger, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel accommodations and staff
One of the most relaxing vacations we’ve had. The accommodations were wonderful as well as the staff . The overall property was beautiful
Stayed 7 nights in Oct 2017

10/10 Excellent

Alicia J, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
We went for a quick family fall break vacation and it was fantastic! I cannot express how friendly the staff was to us. especially Tim at the front office & bartender Jen. Yes, the rooms could use a little updating but it was clean and comfortable. The beach was just amazing. I'm not a repeat vacationer but I will be coming back.
Stayed 3 nights in Oct 2017

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017

10/10 Excellent

kathy, WV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice ,gated community.
First time in Destine/San destine area, beautiful weather in late September and no crowds .
Stayed 6 nights in Sep 2017

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and great value! Excellent service and amenities. In the studio unit for two - the mattress was worn down and lumpy -- and it would have been nice to have an additional chair. Small issues compared to the overall value provided!
Stayed 3 nights in Sep 2017

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back to Tops'l
Outstanding. Facilities and staff were awesome. I spent most of my time on the beach, which was beautiful. Resort was close to everything.
Stayed 5 nights in Sep 2017

8/10 Good

Al, Fl.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hammering and drillig noise from the ceiling daytime. needed to get new door code 3 times
Stayed 3 nights in Sep 2017