Ratings based on 154 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
by A verified traveler
Hit or miss resortPosted Feb 24, 2014
Pros: Close to beach.
Cons: Lightbulbs burned out, tub leaked, floor tile broken, windows have no effective curtains, not remotely soundproof, early morning announcements.
Location: The area is incredibly tacky and mis-developed. God save us all from turning beautiful beaches into nightmarish series of ugly malls.
This tennis resort has many amenities that will appeal to someone who loves tennis. Your experience is very determined by which unit you get, however. We stayed in a single room-unit that was connected to another rental as part of a suite, and we could hear absolutely everything going on with our neighbors, even though they weren't unreasonably loud. A little sound may be expected, but we heard them clearing their throats of phlegm, cutting up food, talking about their medical histories, etc. This was less than restful. Speaking of less than restful, 2 out of our 3 mornings we were rudely awakened by an announcement over some sort of intercom about an impending water shut-off. 8am isn't that early to many people, but we had flown in from the west coast and were jet-lagged. To top it all off, our room didn't have real curtains, only "privacy curtains," so we were awakened also by the light. Tennis courts may be great, but not if you're too tired to enjoy them. I need a vacation from my vacation.
by A verified traveler
UnacceptablePosted Feb 6, 2014
Pros: Near beach
On second day, had no water due to maintenance. Neighbors extremely noisy with no regard to others.
by Brant from Outer Banks
NOT happy!Posted Jan 9, 2014
Cons: refund my deposit
Location: didn't go
I was unable to make my trip due to an illness in my immediate family, my mother was hospitalized the day before we were to go. When I called to cancel my reservations I was told the hotel refused to refund any portion of my deposit. I am sharing this situation with all my friends and clients through social media and any other means possible. The $389 that y'all kept is very little compared to how much lost business you now have due to this. Hope it was worth it.
for Everyoneby maribel from Atlanta ga.
Nice near to beachPosted Jan 9, 2014
Was good excellent was so could but there were inside fun time good...
by Joe from Toledo, OH
12/27/13Posted Jan 5, 2014
Pros: Room was nice and clean.
Cons: Let guests know ahead of time better that room isn't cleaned until after you leave.
Maybe I just didn't check into this place close enough, but to me, when I'm on vacation, I expect daily cleaning staff. Cleaning staff comes in after our stay is over. Our pack of coffee was to last unless you can get more at the front desk. We had to wash our towels to get them to last the week. We assumed that we'd have clean every day so we didn't take care to hang them up to dry.
for Everyoneby Renny from new orleans
not bad nice view from upper floorPosted Nov 29, 2013
Cons: noise factor with sharing room.
Location: nice location
for Business Travelersby A verified traveler
Posted Oct 28, 2013 on Hotels.com
Recommendedby Jennifer from St. Louis
Posted Oct 23, 2013 on Hotels.com
Overall very nice. Great location! Would book here again.
Recommendedby Faith from Long Beach MS
Enjoyed every minutePosted Oct 22, 2013 on Hotels.com
My husband and I went there for our anniversary and we couldn't be more pleased with the room and balcony we had. We would of rather been right on the beach but we had a wonderful view. The service and people were very nice. We want to go back there for a family vacation next year.
for Everyoneby A verified traveler
Beautiful viewPosted Oct 21, 2013
We had the studio with a great view. The room was comfortable and clean. We had everything we needed and there are lots of activities to choose from.