Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Crawfordsville, IN

Posted Nov 11, 2014
Pros: The staff was very nice!!!
Seemed a little run down! We were very disappointed to find out they had removed their Hot tub....We meet friends for the week-end and always use the hot tub...we will find a different hotel next time!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago IL

Very comfortable, clean & accomodating

Posted Nov 4, 2014
Pros: Clean, comfortable, Excellent customer service, good and varied breakfasts, comfy beds, gorgeous fireplace in lobby.
Cons: I understand the rooms are undergoing renovations, so once this is done, the hotel will be perfect!
Location: I was in Town for a funeral so I had a pretty full schedule that didn't allow for much adventure. I can only tell you that there is a Culver's nearby
We couldn't have asked for a more comfortable stay at a hotel. While visiting Fort Wayne, Indiana, we stayed at the Hampton Inn, North, and had three perfect nights booked there. The room was comfortable, spacious, and clean. The beds had duvets and comfortable pillows on them, WIFI and HBO are complimentary, as is a nice breakfast buffet, which I might add varies from day-to-day, so you never get tired of eating the same thing everyday like some hotels offer. We were originally booked in a King room but were upgraded to a King Suite, complete with a living room and kitchen, totally free of charge. Who could ask for more? And, the lobby has a lovely fireplace to enjoy a nice cup of coffee and catch a relaxing moment or two. I would highly recommend the Hampton Inn North, in Fort Wayne Indiana, to anyone seeking nice accomodations in the area. And, Peggy, at the front desk was a wonderful Staffer there. She gets a 5-Star rating from us for her stellar customer service skills!
2 out of 5
by A verified traveler

Outdated needs repair.

Posted Sep 26, 2014
The room seemed outdated and had many cosmetic issues. Wallpaper peeling noticeable recesses in the walls. It seemed like an older hotel was converted into a Hampton Inn. Printer did not work both times I tried to use it 12 hours apart.
Comment from Hotel Management
Oct 8, 2014 by Connie, Hotel Management
Dear Guest, We are excited to share our good news! The hotel will begin a renovation of our guest rooms and bathrooms. The hotel should be wonderful afterward! We hope to see you again! Constance Wannemacher General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Carmel, IN

Easy access to all the venues in Ft Wayne.

Posted Sep 1, 2014
Pros: Very comfortable bed and a great shower
Cons: The drains are slow and could use a little Draino.
Location: Close to a variety of restaurants, golf courses and movie theaters.
Easy check in, helpful staff and a 5 star breakfast every morning.
Comment from Hotel Management
Sep 8, 2014 by Connie, Hotel Management
Dear Guest, Our new e-check-in process makes it easier than ever to check in and get you moving to enjoy your evening. We are also pleased that the staff was helpful and that you enjoyed our hot, complimentary breakfast. We look foward to your next visit! Constance Wannemacher General Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Indianapolis

Ft. Wayne hotel

Posted Aug 26, 2014
Pros: The incredibly comfortable beds and pillows!
Cons: Better breakfast food. clean up the hallways
Location: I can't really address this as we were there to take our son to college and staying overnight before heading to Michigan for a trip.
The room was clean. The beds were amazing! Staff was friendly. The negatives for us were 1) we arrived at 4:00 in the afternoon and the hallway on the third floor was cluttered with housekeeping equipment all down the hall, as well as bags of trash and dirty linens in the hall outside of doors. Hours later, much of it was still there. Breakfast was a huge disappointment. Mushy french toast sticks, and bland omelets. There was a little dab of diced ham, and I think, peppers in one corner of the omelet in something kind of liquidy. Muffin was good, as was juice. Sausage link was bland.
Comment from Hotel Management
Sep 8, 2014 by Connie, Hotel Management
Dear Guest, Thank you for writing a review for the hotel. We are disappointed that your stay was not seamless. We have addressed your concern regarding housekeeping items in the hallways. In addition, we have forwarded your feedback about our breakfast offerings to the Hampton representatives. They are continually striving to improve our breakfast for our guests. We hope your next experience will be perfect! Constance Wannemacher General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom louisville, ky

Easily accessible hotel

Posted Aug 24, 2014
We visited the hotel with two small children (which is never ideal). The rooms were good. The bathroom door would not close, which was somewhat of a pain. The bedding was very clean and a fridge was waiting that we had requested. The directional signs for vending etc. are misleading and we honestly couldn't find our room because it was behind an exit door. We did have a pretty big issue with the noise level from bus loads of kids, but It was resolved after a short period, which was appreciated.
Comment from Hotel Management
Sep 8, 2014 by Connie, Hotel Management
Dear Guest, While we would like our guests' experiences to be seamless, we occasionally have issues to be addressed. Please be assured that your concerns have been shared and improvements being addressed. We hope your next step will be more to your liking. Constance Wannemacher General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 19, 2014
Beds were not the pillow top mattress that I have been a custom to when staying at a H I
Comment from Hotel Management
Nov 4, 2014 by Connie, Hotel Management
Dear Guest, I am sorry that you did not find the mattresses to be acceptable. All of them will soon be replaced as we continue our renovation. We hope you will give us another try! Constance Wannemacher General Manager
5 out of 5
Recommended
for Personal Event
by Latoda

Wedding stay!!!!

Posted Jul 28, 2014 on Hotels.com
My family from out of town was so please. They were here for our wedding and the suits are beautiful. The employees were pleasant, we all were able to stay on the same floor, and they hotel over was amazing!
Comment from Hotel Management
Oct 18, 2014 by Constance, Hotel Management
Dear Guest, We are pleased that you enjoyed your stay and found the suites so accommodating. The guest rooms and bathrooms will soon be undergoing a renovation. They will be even better! We hope to see you again! Constance Wannemacher General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom indianapolis

Great stay. Very clean and great staff

Posted Jul 20, 2014
Played a tourney at field house with teen kids and it was an outstanding place to stay. Most comfortable beds in any hotel I have stayed. Will come back!!
Comment from Hotel Management
Jul 23, 2014 by Connie, Hotel Management
Dear Guest, We are so pleased that you enjoyed your stay with us and found our beds so comfortable. We look forward to your next visit! Constance Wannemacher General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2014
Nice hotel but expect some highway noise on the side racing the Interstate.
Comment from Hotel Management
Jul 23, 2014 by Connie, Hotel Management
Dear Guest, Thank you for your review! Regarding the highway noise, please feel free to request a non-highway side room in the future. While we cannot always guarantee it, we do our best to honor any special requests. We hope to see you again! Constance Wannemacher General Manager