Dear Rogelio, Thank you for choosing to stay at Homewood Suites by Hilton Fort Wayne and leaving us with a 5-star rating. We sincerely appreciate your business and your feedback. We hope your stay was pleasant and you had a comfortable night's rest at our property. We are sorry that our breakfast offering fell short of your expectations. We thank you for sharing your feedback with us and assure you that we will work on improving our breakfast quality. We trust everything else was to your satisfaction, and we look forward to welcoming you again when travels bring you back our way. Thank you for staying with us on this journey. We hope to see you again soon!Warm regards,Guest Experience TeamHomewood Suites by Hilton Fort Wayne

Dear Audrey, Thank you for making our all-suite hotel your preferred choice in Fort Wayne. We are thrilled you had a positive experience with us and are happy to hear you appreciated the full-size kitchen and the separate living area in your suite. We hope you had a pleasant and comfortable stay in our residential-style, well-appointed rooms. Your satisfaction is our greatest accomplishment, and we can't wait to have you back soon so we can share another 5-star experience with you at Homewood Suites by Hilton Fort Wayne. Safe travels!Warm regards,Guest Experience TeamHomewood Suites by Hilton Fort Wayne

Dear Jasmine, Thank you for taking the time out of your busy schedule to rate your recent stay at the Homewood Suites by Hilton Fort Wayne. We are grateful for your positive rating as well as your continued patronage. We hope your stay was pleasant and you had a good night's sleep at our property. It's regrettable to hear you were charged twice in error, and we are very sorry for this. We understand that sometimes things happen, but it is how one handles the situation that makes all the difference. We are glad the duplicate charge was reversed automatically without you having to raise the concern with anyone. We will, however, investigate this matter thoroughly to understand what may have transpired and take steps to prevent future occurrences. We apologize that our housekeeper attempted to enter your room before the check-out time and that this caused you some dissatisfaction. We thank you for bringing this matter to our attention, and we will address this with our housekeeping staff and see to it that the concerned team member is more conscious of this moving forward. Despite this, we are happy that you had a great experience overall, and we eagerly await your return and hope to exceed your expectations on your next visit. Thank you for staying with us on this journey and sharing your valuable feedback. Safe travels!Warm regards,Guest Experience TeamHomewood Suites by Hilton Fort Wayne

Hi Kevin, it's unfortunate that you did not experience the usual level of satisfaction that other guests have with their stays with us. Our primary goal is always to exceed our guests' expectations of comfort, cleanliness, and quality service, so we would like to know in more detail about your issues as that would enable us to take corrective measures for your future visits. We hope for a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Thank you for staying with us on this journey and for taking the time to review us. We appreciate both.Warm regards,Guest Experience TeamHomewood Suites by Hilton Fort Wayne

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

We apologize for the issues you described and have since fixed said issues. We hope you will us another chance to earn your loyalty by staying with us when in our area.

We apologize for the issues you described and since have fixed said issues.

Thank you for staying with us. We are glad you enjoyed yourself and appreciate the high rating. We hope to welcome you back again soon.