Ratings based on 190 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Hotel Fort Wayne was probably nice 20 years ago.

Posted Jul 20, 2015
Pros: Proximity to our destination.
Location: Close to the freeway and easy to find.
The Hotel Fort Wayne needs to be updated. The rooms were dingy and old, same with the hallways and restaurant. The lobby was fine. Our room's air conditioner was noisy and hard to regulate. If the pool had been clean, it would have been great because it was an indoor/outdoor pool with hot tub. There are gardens in the center courtyards, which must have been really nice when they were first built, but now overrun by weeds.
4 out of 5
Recommended
for Everyone
by A verified traveler

My only problem was check in time.

Posted Jul 6, 2015
After being on the road, I could not check in until 4:00, that was not good. Arrive at 12:00. The staff took care of me 😊. I requested a early check in,there was no record of that.
Comment from Hotel Management
Jul 16, 2015 by Dave, Hotel Management
My apologies. Our check out time is 12 noon and therefore very difficult to get guests checked in without allowing some time to clean the rooms rented. We do our best to get early check-in requests honored as quickly as possible. Thank you for your business.
4 out of 5
Recommended
for Everyone
by A verified traveler from van wert oh

Posted Jul 5, 2015
The room and bathroom were small bed very comfortable I wish there was,a fridge in room
1 out of 5
by A verified traveler

Not easy to find

Posted Jun 20, 2015
Cons: Clean the hallways!
Horrible! Other guests were inconsiderate and were slamming doors ALL night . Security was called but did not control the situation. Air conditioner was too loud to run for any length of time. The only plus was a comfortable bed.
Comment from Hotel Management
Jun 22, 2015 by Dave, Hotel Management
THank you for your comments and the Hotel is located on one of the most visible and busiest exits in Fort Wayne and I apologize if you were unable to locate us easily. We do our best to control noisy guest and it is unfortunate that others have no consideration for those around them. I apologize for the problem and hope you have a great summer.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, Washington

Much better than it looks!

Posted Jun 14, 2015
I don't usual like to stay in hotels that have outside enterances. I drove up and thought "oh no" but I was very happy. Rooms are very clean, beds are very comfortable and have the comforter duvet that they wash. Carpet could have used a cleaning, as my white socks got very dirty, but I was very happy and would stay again. The pool was great too with a 9' deep end and also had a connected inside section that was great with a hot tub. Hotel staff were all extremely friendly, but I think that is the mid west too, I am from the West Coast.
Comment from Hotel Management
Jun 16, 2015 by Dave, Hotel Management
Diane: Thank you very much for your comments and I apologize for the less than pristine carpet condition. I will make sure that we continue or scheduled cleaning of all guest room carpets. We thank you for your business and enjoy your summer.
3 out of 5
Recommended
for Everyone
by A verified traveler from Greenwood, Indiana

Good Location

Posted Jun 14, 2015
Pros: Location is good, right off interstate. Free (but slow) internet.
Cons: Curtains were torn and showers did not work real well
Older hotel which at one time was an upper end hotel. It has been constructed at different times therefore the flow of access and around the hotel is somewhat tangled. The rooms were clean and acceptable. It has an indoor-outdoor pool, which is nice all year round. Definitely a 3 star hotel.
Comment from Hotel Management
Jun 22, 2015 by Dave, Hotel Management
Shirley: Thank you for your review and we are pleased you enjoyed your stay. We thank you for your business and look forward to the opportunity to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from elida, oh

Older hotel, but nice

Posted May 27, 2015
Bed was super comfy! Room was clean. Staff was very friendly. My only issue was the 3 very long black hairs I found in my towel. (I'm a redhead.) :(
Comment from Hotel Management
Jun 11, 2015 by Dave, Hotel Management
Thank you for your review and my sincere apologies for hair found in the towel. I will discuss this with the laundry staff to prevent any future recurrences. Thank you for your business and enjoy the remainder of your week,
3 out of 5
by A verified traveler

Location good, Room small, more towels Less noise.

Posted Apr 28, 2015
Pros: Location
Cons: A lot.
Location: Nothing to talk about!
The location of the hotel was great for our visit. I requested an early check-in, we were to be at my nieces triplets christening by 2:00 pm., I was told that could not be guaranteed. Once arriving at about 12:00 noon we were told not till 1:00. Putting pressure on us to check in change clothes and fine the church. I felt because I needed a good price for a room I was treated poorly. Especially where our room was located! Location.
Comment from Hotel Management
Apr 30, 2015 by Dave, Hotel Management
Thank you for your review and though we do our best to get guests in early, when we are busy and waiting for guests to check out it can be very difficult to honor early check-ins. I do apologize for the inconvenience. We have no discriminations based on rate for placement within the hotel and do our best to place guests based on room type and availability at the time of check-in. We would have been more than happy to move you to another area of the Hotel upon request. We do appreciate your business and look forward to the opportunity to serve you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Great service!

Posted Apr 24, 2015
Pros: Very clean motel and friendly staff.
Cons: Continental breakfast would have been nice however. It cost $20.00 for breakfast at the restaurant on site (which was a great breakfast).
Location: Not a whole lot of choices in Ft Wayne....
Very friendly staff. We arrived at 11:00 pm and was settled in my room by 11:10 pm. The gentleman at the front desk who served us had a shirt & tie on... impressive especially at that time of the night! Jim
Comment from Hotel Management
Apr 26, 2015 by Dave, Hotel Management
JIm: Thanks so much for the review and glad you enjoyed your stay. We sincerely appreciate your business and look forward to the opportunity to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2015
Enjoyed my stay at this hotel. Although it was an older hotel, it had a lot of character I really enjoyed. Several photos along the wall of famous people who stayed there, including a former president was very interesting to me. I loved the courtyard in the middle of the complex, and enjoyed all the different hallway corridors. Very appealing architecture. Only thing I wish they had was a free breakfast.
Comment from Hotel Management
Apr 22, 2015 by Dave, Hotel Management
Thank you so much for your review and we are pleased you enjoyed your stay. We thank you for your business and look forward to the opportunity to serve you again.