Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Nice hotel close to zoo

Posted Aug 10, 2014
Pros: close to stores, restaurants, zoo, right off I-69
Cons: restrooms need to be larger, pool area updated
Location: we were very close to the mall, stores, restaurants such as Cracker Barrel and Red Lobster, Chucky Cheese, etc.
This hotel is comfortable. It is an older hotel that need some updates to the bathrooms and pool. Our rooms were clean and hotel staff very friendly. Swimming pool area could use some updates. I would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lafayette, Indiana

Nice accommodations.

Posted Jul 17, 2014
Pros: Bed was very comfortable.
Cons: Free breakfast would have been nice. Refrigerator in the room would be nice.
I stayed here for a recent biking event. Room was clean and bed very comfortable. Within walking distance to several good restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Good except for smoke

Posted Jul 7, 2014
Pros: Felt safe and a little more "classy" than a $50 a night hotel.
Cons: More effective method of getting rid of bad odors
Location: Safe, near lots of conveniences
Although the hotel was nice and so was the room, at a certain point we started to smell cigarette smoke leaking into our room from either another room nearby or the hallway. Along with the smell, there seemed to be some other rowdy guests. I did report it, but I'm not really sure if anything was done about it since the smell continued and the noise took a bit to die down. It wasn't unbearable, but still somewhat upsetting since I paid more for this hotel than I had others and they didn't have this happen. The location was good and the hotel staff were pleasant, but I've had better experiences at a lots of less expensive hotels. It's all about your luck in timing.
Comment from Hotel Management
Jul 11, 2014 by Rick, Hotel Management
We appreciate your comments regarding your recent stay. As we do have Security officers and Management on Duty each evening, we would have responded to your call....some times noise decreases take a bit longer than we would wish. Some guests do abuse the Indiana-wide "no smoking" rule and we do charge those guests who do so. However, sometimes guests do go outside to smoke, but the smoke is drawn in by the "Fresh air intake" of the AC system. Please accept my apologies regardless of "how' or "why" I am pleased that you found our staff to be pleasant and our location to be conducive to your needs. Again, thanks for your review and your business.
5 out of 5
Recommended
for Everyone
by Darci from Mansfield, Ohio

Posted Jun 16, 2014
Cons: Layout is confusing, but other than that it was GREAT! We have stayed there twice, and will stay again!
Really close to Spiece Fieldhouse for basketball, very comfortable beds....had a great stay!
Comment from Hotel Management
Jun 26, 2014 by Rick, Hotel Management
Thanks for your review of our hotel and we are pleased you had a great stay. Convenience to Spiece Fieldhouse is definitely one of the benefits of staying here, especially when you can come back to a comfortable bed to rest those aching bones. Again, we appreciate your opinions as well as your business
5 out of 5
Recommended
for Everyone
by trish from noblesville,in

Posted Jun 16, 2014
Pros: close to everything, shopping, theater, restuants,grocery stores
Cons: nothing
Location: zoo, mall, movies,
very clean and comfortable. great experience. I would recommend to all my friends to stay at hotel fort wayne
Comment from Hotel Management
Jun 27, 2014 by Rick, Hotel Management
We love it when we hear from people like you Trish! We also hope you have an opportunity to return with some of those friends too. Our Housekeeping staff prides itself on insuring the guest room cleanliness...they even inspect the rooms using UV light. Again...thank you for your thoughts as well as your business.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 15, 2014
Simple, easy, and excellent. Brevity is the soul of wit, so I'm writing extra characters because Expedia requires it.
Comment from Hotel Management
Jun 26, 2014 by Rick, Hotel Management
Likewise, we will try to be brief. Thanks for your review...we appreciate your brevity and your business.
3 out of 5
Recommended
for Everyone
by tae from indy

Pricey

Posted Jun 7, 2014
Hotel is expensive and not much In rooms such a refrigerator or microwave. Old hotel but we'll maintained.
Comment from Hotel Management
Jun 10, 2014 by Rick, Hotel Management
We try our "darndest" to insure that this hotel is well maintained, so we're glad you noticed. While I am presently unable to provide a microwave, we are able to rent a mini-refrigerator to you upon your next visit. And again, thank you for your business and comments
3 out of 5
by J.W. from Indianapolis

No hot water in the shower

Posted Jun 5, 2014
It was a decent room and decently clean. Looks really rundown inside and there was no hot water in the shower. It wasn't the worst hotel I've ever stayed in and the price was fine, but it wasn't close to the best either. It is close to nice restaurants and stuff to do. Overall it was ok.
Comment from Hotel Management
Jun 10, 2014 by Rick, Hotel Management
Your comment of "no hot water in the shower" concerns me as this is a first during my tenure of employment. During the time period of May 31-June 3, we were calibrating the water temperatures . We set our temperature so that the temperature at the faucet will be no hotter than 120 degrees, per County Board of Health We obviously took the temperature down too much and for that I apologize. I am please however that you found your guest room to be clean, as our housekeeping staff prides itself our its high standards..
2 out of 5
Recommended
for Business Travelers
by Jared from Mi

Not as expected

Posted May 20, 2014 on Hotels.com
When I arived to my room it was a lot smaller than expected for the price I paid. The tv was very small, the remote hardly worked and The toilet wouldn't flush. However The front desk was very professional and curtious. If I was to return to Fort Wayne I would not choose this hotel again.
Comment from Hotel Management
Aug 9, 2014 by Rick, Hotel Management
Jared, I appreciate the taking of your time to review our hotel and sorry that we did not meet your expectations.. There is no excuse for the TV remote inconsistency, nor the toilet problem. Our flat screen TVs are 32" which was standard when installed. I am pleased that you found our Front Desk agents as Professional and curtious. Hopefully, you will give us another try
5 out of 5
Recommended
for Everyone
by A verified traveler from warsaw, indiana

Nice room in hotel

Posted May 20, 2014
I thoroughly enjoyed my stay however the door that connects the rooms in 138 the metal piece the lock goes through needs tightened or something. Other than that my stay and the room was amazing!!!!
Comment from Hotel Management
Jun 6, 2014 by Rick, Hotel Management
Andy,,, I am so happy that you had a great stay at our property. We have dealt with the striker plate on the connecting door which you pointed out to us...thanks for the heads-up. We appreciate your business and look forward to your next visit