“Service starved”
Stayed 2 nights with 4 people. They ran out of all towels both nights (only allotted two per room and no washclothes second night), refreshed the room after the first night, but did not add toilet paper (had to call down to get more), ran out of waffle mix both days.
The biggest deal was that between Sat and Sun, day light savings time took place. We were in town for a State Wrestling Tourney. Imagine getting up an hour late. All the guy could say was that the computer can't handle the time change and it happened last year too. I said then when the people called down, you should have told them that so that they would set their alarm clocks or take down the room #'s and call manually. He said that there is no way to do manually, and I said, What do you think they did before computers?"
Luckily we did not miss the tourney, but it could have amounted to hundreds of wasted $$ not to mention the time involved!!!
I will not be back!