Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 9, 2014
Pros: The location
Our check in was very quick and friendly. The staff informed us of what was available in the hotel
Comment from Hotel Management
Jun 11, 2014 by Diane, Hotel Management
Thank you for responding to this survey. I will pass along your comments to our staff.
5 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel right off the hwy. close to shopping

Posted May 20, 2014
Cons: no biggy, but the room didn't get cleaned one day. Overall nice clean place.
Had a geart stay. the staff was very friendly, but i think everone in Fort Wayne is super friendly.
Comment from Hotel Management
Jun 11, 2014 by Diane, Hotel Management
Thank you for responding to this survey. Your compliments will be forwarded to our staff. We are very proud of our city and always happy to receive this type of feedback.
Comment from Hotel Management
Jun 11, 2014 by Diane, Hotel Management
Thank you for responding to this survey. I will pass along your comments to our staff. We take a lot of pride in our city and like to hear that our visitors were treated well.
4 out of 5
Recommended
by A verified traveler

Spacious and Clean with friendly staff

Posted Apr 19, 2014 on Hotels.com
Larger than expected room. The thermostat in one room was dysfunctional, and the staff was attentive but unable to fix the problem. Otherwise, good location with easy access to main highway.
Comment from Hotel Management
Aug 16, 2014 by Diane, Hotel Management
Thank you for responding to this survey. I am sorry to hear that you had a problem but happy to hear that our staff tried to solve it for you. Please come back and visit us again.
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Mar 30, 2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Room - overall nice Hotel

Posted Mar 17, 2014
Pros: Great Room Layouts
Cons: It's all in the Details - have everything working and running correctly
Pool heater was not Working Pool ICE COLD - Hot Tub was "Warm" at Best - No Towels in Pool area or Work-Out Room Lamp in Room on Night Stand had a Burnt Out Bulb - Old "Bag of Chpis" left in Cabinets ? Coffee in Loby was a Day Old and Cold
4 out of 5
Recommended
for Everyone
by Blue Polasky from Ohio

Great stay

Posted Mar 10, 2014
Nice big rooms with kitchen and living room separated from bedroom. Great free breakfast. Close to restaurants and grocery. Only complaint is the freezing cold pool, but the large hot tub was nice.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Convenient area for overnight stay

Posted Mar 4, 2014 on Hotels.com
Stayed here overnight before catching early am flight at Fort Wayne Intl; close to several restaurants and not far off the interstate. Good neighborhood. Hotel was undergoing some maintenance and business room was closed.
2 out of 5
by Sgates from Indiana

Such A Disappointment

Posted Mar 3, 2014
Pros: I liked that the "living area" and kitchen were separate from the bedroom. The front desk attendant was friendly.
Cons: Almost everything needed improvement.
Location: The location was fine. It was right off a major interstate. There was a large grocery store across the street. There are several restaurants close by.
My check in time was at 3pm. The cleaning staff did not come in to clean my room until 3:30 pm. They did a below acceptable job because they were rushing, as I was sitting there waiting. I found hair from the previous guest in the bed and I had to ask for fresh sheets and change the linens myself. The power cord to the bedroom tv was off which I had to fix myself. The breakfast buffet was well below what I was expecting. Nothing had been replenished. It contained mostly toppings for watery processed scrambled eggs. There were no pancakes, waffles, bacon, sausage... not much of anything. They were in the process of remodeling (which the website failed to mention) so a lot of the amenities they promised were unavailable. The furniture was poorly maintained. The snack bar was outrageously priced. If the facility was maintained better and what the website advertised was true, this would be a great deal. As it stands, I was completely disappointed with what I received for the amount of money I paid for this room.
3 out of 5
by A verified traveler from ft. wayne, in

Expensive for what it is

Posted Mar 1, 2014
The bed was extremely lumpy and uncomfortable as were the pillows. Having the sink right next to the bed is inconvenient when one person his trying to sleep (because the room is so small). The shower head was really small and inferior compared to other hotels in this price range.
5 out of 5
Recommended
for Personal Event
by Terry from Chicago

Comfortable weekend stay with dogs

Posted Jan 22, 2014 on Hotels.com
Good experience here. Pet friendly. Close to the highway and plenty of restaurants nearby. Staff was very friendly and accommodating and room was spacious and well appointed. Good value for the price.