Ratings based on 53 Verified Reviews
They paid and stayed. We double-checked.
2.7 Room cleanliness
3.0 Service & staff
2.8 Room comfort
2.3 Hotel condition
They paid and stayed.
Recommendedby A verified traveler
Posted Oct 21, 2011 on Hotels.com
by A verified traveler from Corinth, TX
My Stay at Quality Inn & SuitesPosted Sep 29, 2011 on Hotels.com
I am sorry to rate my stay less that very satisfied. However, I experienced a great deal or allergy reaction while I was staying there. I assume that it was the dust and allergens within the room or air conditioning system. I ended up having to go to the doctor.
by A verified traveler from Aurora, CO
MANAGEMENT needs training!!Posted Aug 4, 2011 on Hotels.com
I came w/friends/family 2 enjoy 4rth of july 2011 week. We drove down from Colorado & come to find that the lady in the front desk makes a mistake & freezes an additional $500.00 on my card & now I was left with NO food, NO gas, NO $ to do anything. Now, I must say that this nice young lady was VERY pleasant, polite and apologetic, but NO one knew how 2 help me.It wasn't until 2days later that I asked another mgr which informed me on what steps 2take 2get my bank to un-hold my $ in which helped the next day. I was appauled @ the customer service from others! They made the mistake & never offered 2call me a cab so that I can get to he places I needed to, then they suggested I load up on breakfast (since they offer it for free).. You would think that they'd have @least the courtesy 2get us dinner until the matter was resolved. 4days later (leaving), I spoke 2 the main manager/I believe his name is/was Jason & could you believe he did NOT even apologize! He had the NERVE 2state, "Well, ma'am, we reserve the "right" to freeze any amount of $ "up to" 2x the amount of the room because I presented a "debit/credit card"... Can you believe that?! After the original young lady stated that she had "made the mistake in pressing the wrong key"! That is what ucall, COVERING UP his *&^% .. HORRIBLE!!
Recommendedby A verified traveler from Tulsa, OK
Suprises around every corner...Posted Jul 18, 2011 on Hotels.com
When we got to the hotel, following our GPS directions, we were concerned because the hotel didn't even look open. We realized we were on the back side of the hotel. It was a laugh we'll always share. We stayed 3 nights while attending a conference and after being busy all day it was nice to come back to a cool, spacious room. My husband thought the bed was even more comfortable than ours at home! We also enjoyed the suprise of having a complimentary shuttle to the convention center. Thanks for helping us have a great trip and save some money in the process.
Recommendedby A verified traveler from TYLER, TX
QUALITY INN ON SCOTT ST, FT. WORTH, TXPosted Jul 13, 2011 on Hotels.com
The proprietor was very nice and conscientious about my comfort. The hotel itself is old, and in need of some upgrading - but the staff more than made up for it. The room was clean with clean linens, and they provided me with a mini fridge to keep my food from spoiling. It was not the Marriott, but the price was definitely right. They also provided shuttle service to the meetings I was in town for, even when it was quite late. I would stay there again.
Recommendedby A verified traveler from Houston, TX
Quality Inn & Suites EastPosted Jun 30, 2011 on Hotels.com
The room was good and comfortable for the price which is about two miles from the Fort Worth Convention Center. Four nights here is approximately the same price for one night at the hotel across the street from the Fort Worth Convention Center.
by A verified traveler
Quality Inn & Suites - not qualityPosted Jun 28, 2011 on Hotels.com
This was the worst experience I have ever had with a hotel. The pool wasn't working, there were ants in the room and the toilet continued running after flushing them. I was never offered a new room and I was very disappointed with the overall experience. The grass looked like it had not been mowed in several weeks and the overall cleanliness was unacceptable.
by A verified traveler
awful hotel in awful locationPosted Jun 24, 2011 on Hotels.com
This hotel was very nasty and in the worst part of town possible. Don't even waste your time checking it out. Room was missing the fridge, hair dryer, iron, and soap. Yuck.
by A verified traveler
Scary neighbor at nightPosted Jun 20, 2011 on Hotels.com
Breakfast was good, had sausage & biscuits, waffles, the good stuff. Room was comfortable. We pick the hotel because it had a swimming pool but it was being worked on. It did not have any water in it and it did not look like they were going to fix it anytime soon. We are in the middle of June In Texas, who doesn't fix their pool in 100 degree weather. Not too many people stayed in the hotel only one side of the hotel had cars. We almost didn't stay because it looked abandon, but we were tired since we arrived at midnight.
by A verified traveler from Shawnee, Ok
Beds sucked!!!Posted Jun 12, 2011 on Hotels.com
Had a 2 bed room. My son ended up with the more comfortable bed and mine and my wife's bed was horrid!! She ended up moving to his bed which left me next to the constantly running AC that seemed to never get the room below 75*. the bed I was one was so used and worn down there was a dip big enough on the left side that if I rolled into it from the right side then I would end up in the floor. Woke up about 8 times during the night. The coffee maker switch was broken=no coffee