Ratings based on 483 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from NY

Nice hotel

Posted Jun 30, 2015
Pros: The shuttle drops you off at any time in a 100 miles perimeter, very useful and convenient service. The room was spacious and clean.
Cons: The A.C. was too noisy.
Location: In Stockyards for the rodéo show on Fidays or SAturdays only, the herd and a ride on the Trinity river by train 10 minutes by car.
Very nice stay, 2 days were not enough. Breakfast was simple but ok with orange juice, waffles, fruits, cereals, cofffee, sausage, eggs.
3 out of 5
by A verified traveler

Good and Bad

Posted Jun 30, 2015
Pros: The cool set up and free breakfast!
Cons: Honestly, the attitude of the staff. I felt like even asking questions annoyed them.
Location: Stockyards Downtown Sundance Billy Bob's The Herd
The staff is very unhappy. Except for the older guy that drives the shuttle. He is a complete doll. Turns out on our exit, we found out he was the boss. Great hotel for access to the Stockyards or Sundance Square. We booked this hotel because of the pool (pre-schooler) but it was closed. The ice machines are on the 1st and 2nd floor. Rooms were clean, except we had ants in our trashcan. I'm not sure how to rate this place, except we wont be back. Single? YES! Family place? Meh. Didn't suck. Didn't amaze.
5 out of 5
Recommended
for Everyone
by A verified traveler from H town

Fab in Fort Worth

Posted Jun 18, 2015
Pros: Location
Great location for Downtown business. Great breakfast. Friendly staff
Comment from Hotel Management
Jun 30, 2015 by GRM, Hotel Management
Hello Leo, Thank you for the warm remarks you posted following your visit here at Country Inn & Suites. We are glad that we have met your complete satisfaction and have earned 5 star rating on the services we provided. Thank you for your business, we hope to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Comfortable and well located to historic stockyard

Posted May 26, 2015
Room was clean and comfortable. I have nothing more to add.
Comment from Hotel Management
Jun 9, 2015 by GRM, Hotel Management
Dear Guest, We sincerely appreciate you staying with us and sharing your thoughts about your stay. Thank you for taking note of your approval on the quality of clean in our property and the comfort you enjoyed. I look forward to another opportunity of welcoming you again at Country Inn & Suites.
3 out of 5
Recommended
for Everyone
by A verified traveler from Allen, TX

Ok for a night

Posted May 10, 2015
quick overnight stay to be in the area for an event. Older facility with the musty room smell that goes along with. The room was clean with appropriate amenities and did serve it's purpose. If just looking for the basics this is the place.
Comment from Hotel Management
May 23, 2015 by Manager, Hotel Management
Hello Lisa, Thank you for sharing your overnight experience at Country Inn & Suites. I am sorry that the quality of clean did not entirely sufficed your standards, please do call our attention on your next visit if you have concerns. Our staff on duty will be more than happy to attend to you. Thank you for your business.
2 out of 5
by A verified traveler

Posted Apr 14, 2015
The room and bedding had an extremely strong stale and smoke smell . We should have been able to cancel the room because of health reasons. Could not stay the second night. Will reconsider before we book thru Expedia again.
Comment from Hotel Management
Apr 21, 2015 by Front Desk Manager, Hotel Management
Dear Guest, It is is very concerning that despite our effort to ensure the rooms are ready for guests occupancy, your feedback stated otherwise. I apologize for the inconvenience you faced. We have staff available to address our guests’ concerns at any time during your stay. Your feedback will be submitted for evaluation and trust that we will make certain this inconvenience is avoided in the future.
4 out of 5
Recommended
for Couples
by Henry from Waco

Down town

Posted Apr 3, 2015 on Hotels
Free upgraded room. Friendly staff. Convenient location.
Comment from Hotel Management
Jun 13, 2015 by Manager, Hotel Management
Hello Henry, Thank you for sharing your review about our hotel. I am pleased that we have made your stay comfortable and you had a great time with us. Your kind words on helpfulness of our staff is so much appreciated. we hope to have another chance to serve you again soon.
4 out of 5
Recommended
for Families
by Maria from Kansas

Not fond of location. But...

Posted Mar 30, 2015 on Hotels
Location isn't great however there was easy highway access. Breakfast had a good selection, the attendant needed to pay more attention to the counter space and making sure the stations were full. Rooms could use an air freshner or air purifier. Otherwise, nice staff, clean room, good stay
Comment from Hotel Management
Jun 6, 2015 by Manager, Hotel Management
Hello Maria, I am very happy that regardless of how you were not fond of our location, your stay was a fine experience. Your notes on our room will not go unnoticed as well as the service at breakfast area. Thank you for your valuable input. We will make certain that your next visit will be a more pleasant experience.
5 out of 5
Recommended
for Families
by DIANA from GALVESTON

FT WORTH

Posted Mar 27, 2015 on Hotels
Very roomy & free shuttle was fantastic to & from Stockyards, Downtown, Billy Bob's
Comment from Hotel Management
May 30, 2015 by Manager, Hotel Management
Hello Diana, Thank you for your feedback. I am pleased to hear that we have met your satisfaction. Our effort to be able to provide quality service to meet our guests expectations truly have been paid off. Thank you for your business.
4 out of 5
Recommended
for Couples
by A verified traveler

nära till Stockyards.

Posted Mar 25, 2015 on Hotels
Nära till The Stockyards.
Comment from Hotel Management
May 30, 2015 by Manager, Hotel Management
Dear Guest, Thank you for your positive review. I am pleased to hear that you find our location accessible to places you wanted to visit. We hope to see you again soon.