Ratings based on 452 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Far North Texas

A fun shuttle driver and great in house staff!

Posted Mar 19, 2015
Pros: Rooms.... breakfast... staff... shuttle...
Cons: They could stock more diet drinks in the vending machines.
Location: It is a central location. The stockyards are only minutes away. The staff will get you there and back.
When we climbed onto the shuttle we were a little concerned. It was a tad rag-tag. We shouldn't have worried! The hotel was clean and well kept. Our rooms were comfy and the breakfast was tasty and filling. The staff was accommodating and friendly. This is definitely where we will stay if we are in the area again.
Comment from Hotel Management
Mar 20, 2015 by Front Desk Manager, Hotel Management
Hi Linda, Glad that you did not hesitate to try and experience the services and accommodation at Country Inn & Suites By Carlson. I am very happy that your expectations were exceeded. It is our goal to provide nothing less than superb service and accommodation at really competitive value. We can't wait to welcome you again at our hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom texarkana

good overall

Posted Mar 16, 2015
close to the Stockyards. Not the most comfortable beds. But good overall.
Comment from Hotel Management
Mar 20, 2015 by Front Desk Manager, Hotel Management
Dear Guest, Thank you for the opportunity to serve you at our hotel. I am sorry that you were quite uncomfortable in the bed. We appreciate that you brought this matter to our attention, I am certain that management will look into this matter and will appropriately rectify. We hope to see you again soon. Thank you for your business.
3 out of 5
Recommended
for Everyone
by A verified traveler

ok stay next to stockyards

Posted Mar 10, 2015
Pros: Location and the room layout.
Cons: Cleanliness
Location: The Fort Worth stockyards are close. The convention center isn't far either.
They did not have the room ready at 3pm. They forgot to put in a shower curtain. The room had several stains on the floor. The TV remotes were dirty. They stay itself was quiet and restful. The room layout was great.
Comment from Hotel Management
Mar 12, 2015 by Guest Relations Manager, Hotel Management
Dear Guest, I am very sorry for the inconvenience during your visit. We take our guests’ feedback very seriously and trust that your concerns about the delays in preparing the room and the quality of clean will be called to the attention of our housekeeping. We appreciate your assessment, this will give us room to further improve our service. Thank you for staying at Country Inn & Suites By Carlson.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Little

Nice Hotel near Cattle

Posted Mar 6, 2015
Pros: Everything
Cons: Nothing
Location: Good Mexican Restaurant next door
Everything I expected in my visit. good breakfast.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom dallas

Perfect location

Posted Mar 1, 2015
Clean , very lovely smells every where. .the best continental breakfast! ! Will be back
Comment from Hotel Management
Mar 12, 2015 by Guest Relations Manager, Hotel Management
Hello Lesley, Thank you for the perfect feedback score and the kind remarks. We are truly humbled. It is great that you find the breakfast fit to your preference. I hope we could serve you breakfast again in the near future.
3 out of 5
by A verified traveler

Ft. Worth stay

Posted Jan 31, 2015
Wi-fi not working. Breakfast was ok. Vehicle broken into. Very noisy at night. Cost 300 to get window replaced. TV channels very unclear with static. Staff was very helpful regarding my vehicle getting broken into. Vacuumed all the glass out of my driver seat.
Comment from Hotel Management
Mar 6, 2015 by Manager, Hotel Management
Hello, I am very sorry that the internet connection was not fixed immediately during your stay. We appreciate your candid comments and for bringing the issues you experienced during your stay. Our guests’ feedback is very important to us as we value your business and wants every guest to check our happy at all times. We will make certain that problems are handled accordingly in the future, Thank you for staying at Country Inn and Suites by Carlson.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice comfortable stay.

Posted Jan 20, 2015
Favorite part was the mattress and the shuttle. We took full advantage of the shuttle to and from the stockyards. We come to Fort Worth every year to the stock show and will be only staying here from now on.
Comment from Hotel Management
Jan 25, 2015 by Manager, Hotel Management
Hello, It is good to hear from you and we greatly appreciate that you have taken the time to share your five star experience at our hotel. Thank you for making our hotel your choice to stay and we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mississippi

Clean and Comfortable

Posted Jan 4, 2015
Location: Close to stockyards, Billy Bob's, restaurants, and shopping.
Close to Stockyards, yet reasonable. Beds were great. Rooms were clean, front desk personnel helpful, and breakfast was very good.
Comment from Hotel Management
Jan 6, 2015 by Manager, Hotel Management
Hello Jenny, Knowing that you enjoyed your stay with us is a pleasure to our team. We sincerely appreciate your time in sharing your kind thoughts about the quality of clean, service and breakfast served when you stayed in our hotel. I assure you that you will enjoy consistent quality and value accommodation on your future visits. Thank you for your business.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom sydney

Christmas time in Texas

Posted Jan 4, 2015
Pros: As above
Cons: Free hot chocolate on arrival
Location: Billy bobs, saleyards
Very homely and cosy. Great fire and decorations in entry and v friendly helpful staff. Lovely bus driver too. Not big and commercial.
Comment from Hotel Management
Jan 6, 2015 by Manager, Hotel Management
Hello Jan, Thank you so much for taking the time to share your experience with us. I am glad that you felt comfortable and at home during your visit. Thank you for your compliment on our effort to provide an inviting environment for all our guests and quality service. Your positive feedback will surely inspire our team to stay committed in our goal for excellence. Thank you for taking the time to share your thoughts about your visit in our hotel.
3 out of 5
by A verified travelerfrom Columbia, MO

Stay close to the Stockyards

Posted Dec 31, 2014
Pros: Clean
Cons: Customer service and the food!
First, I will say this hotel was very clean! However, it was a very noisy hotel, located right by a train and the highway. The hotel staff would answer questions but wasn't about to do any more than necessary to assist. Also, I paid extra to have a refundable room. After I checked in, I learned that after checking in, no changes could be made to the length of stay. The fee was a 100% penalty. The manager was not willing to work with us. Even considering they have a contract with a truck driving school and would have a full hotel the night we wanted to check out early. Breakfast was marginal at best. The one and only thing this hotel had going for it was that it was clean. I won't be returning!!
Comment from Hotel Management
Jan 6, 2015 by Manager, Hotel Management
Hello Pam, Thank you for your kind words describing the quality of clean in our hotel. I regret however that you were not completely comfortable during your stay because of the level of noise. I hope we could have another chance to serve you better in the future. We will make certain you will be provided above par quality of service. Your shared experience will be submitted to our management so they can carefully look into your concerns and address accordingly.