Ratings based on 246 Verified Reviews
They paid and stayed. We double-checked.
2.9 Room cleanliness
3.4 Service & staff
2.8 Room comfort
2.8 Hotel condition
They paid and stayed.
by A verified travelerfrom Timpson TX
Uncomfertabel satyPosted Jan 27, 2015
Room was on the dirty side, bed was uncomfortable and had a unclean smell, bed was not made we left at 6 am and returned back at 11 pm and towells were not replaced nor was room cleaned once while we were there.
for Everyoneby A verified traveler
Bathroom very dirty. Hotel needs a remodelPosted Jan 27, 2015
Staff was nice facility dirty. Hotel needs a remodel. Bathroom was very dirty.
by A verified traveler
Better than a cardboard box, I guess!Posted Jan 25, 2015
Even though it was a smoking room, it smelled like a chimney stack. Room was just big enough for a bed, dinette, and a standup shower. Not even a tub. Pulled the sheets just before leaving, and discovered that part of the mattress was mildewey green. It was disgusting. I can't say enough bad things. Will never book there again!!!
by A verified travelerfrom ft worth texas
Absolute horrible false advertisementPosted Jan 21, 2015
No toilet paper no trash cans no cups or dishes silverware in a kitchen that was to be furnished. Woke up to no water at all. Could not shower. A lot of thug people hanging around causing trouble. Was advertised they had breakfast but found out they did not serve it at all.
by A verified travelerfrom Local
Lack of carePosted Jan 3, 2015
Cons: See above
Location: Near 2 major freeways and convenient to work centers.
The stairwells are filthy. Open garbage can overflowing consistently. Rooms are clean, but lack what is to be included, dishes, coat hangers etc. Carpets need to be cleaned. Outside parking lot and grounds need attention. We were there for three days. Never saw the stairwells clean. The staff are courteous and friendly. Broken beer bottles in parking lot never cleaned up. The TV was horrible bad picture. All and all, it appears you get about what you pay for!
Comment from Hotel Management
Jan 19, 2015 by Manager, Hotel Management
I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the overflowing trash and dirty stairwells is truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will make more frequent checks of the trash areas and stairwells to make sure your experience is not repeated. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
for Everyoneby A verified traveler
Posted Jan 3, 2015
The hotel is in a great location the rooms are clean and comfortable and great staff with great customer service. I arrived at 2 am and the staff were still friendly.
for Everyoneby A verified travelerfrom fort worth,tx
Nice and neat friendly staffPosted Jan 1, 2015
I am homeless and have been six months for once this hotel staff did not treat me like trash they were understanding and respectfull
by A verified travelerfrom fort worth tx
Price is good.Posted Nov 24, 2014
This hotel is cheap however, sink and shower were gross. Staff was not friendly...did not greet us when we walked in. They just kind of looked at us . TV is super small/no dvd player which I didn't like. Kids were running around late at night. Would not go back there.
for Business Travelersby Jerryfrom Houston
Crossland 1Posted Nov 24, 2014 on Hotels.com
It was very good for the value.
by A verified travelerfrom S
Posted Nov 3, 2014
The room could have been much cleaner. It needed to be moped and vacuumed. There could have been a coffee pot in the room. The walkways around the hotel needed to be swept. A trash can was placed in the doorway upstairs to keep the door from closing. There was no counter space at all in the bathroom, so you had to place items on top of the toilet. I never wanted to take off my shoes while there!