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Reviews of Hilton Fort Worth

4 out of 5
Hilton Fort Worth
815 Main St, Fort Worth, TX

Reviews

8.0

Very Good

Rating 10 - Excellent. 504 out of 1003 reviews" "
Rating 8 - Good. 209 out of 1003 reviews" "
Rating 6 - Okay. 139 out of 1003 reviews" "
Rating 4 - Poor. 82 out of 1003 reviews" "
Rating 2 - Terrible. 69 out of 1003 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Blanca

Traveled with group
Liked: Cleanliness, staff & service, amenities
The elevator was not working properly and had to wait a while to finally get one to come down at time of checkout. I think also what caused the back up was that there was a baseball team also departing so it was busy. I’m sure it was worked out.
Stayed 1 night in Mar 2024
Response from Aylyn (Front Office Manager) on Mar 22, 2024
Thank you so much your feedback! Despite the obstacles we encountered with our elevators on your day of check out, I'm so happy you enjoyed your stay with us. We hope to see you again and safe travels always!

10/10 Excellent

Irisbel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great, the room was beautiful and the pools are amazing.
Stayed 1 night in Mar 2024
Response from Aylyn (Front Office Manager) on Mar 16, 2024
Hello! Thank you for your great feedback and we are very happy you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Aylyn (Front Office Manager) on Mar 16, 2024
Thank you for your great rating! We are happy to hear you enjoyed your stay with us. We hope to see you again soon and safe travels always!

10/10 Excellent

Janina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place !
Stayed 1 night in Feb 2024
Response from Aylyn (Front Office Manager) on Mar 16, 2024
Thank you for your great rating! We are happy to hear you enjoyed your stay with us. We hope to see you again soon and safe travels always!

6/10 Okay

scott

Stayed 1 night in Feb 2024

10/10 Excellent

Brooke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Ft Worth Hilton every year for past 10 years during the stockshow. We love their staff kindness, atmosphere and the beds are super comfortable.
Stayed 4 nights in Jan 2024

10/10 Excellent

Diann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

6/10 Okay

James

Business traveler
Liked: Cleanliness, staff & service
Restaurant was good for breakfast, reception staff was friendly but my t v news network (Fox News) was not available
Stayed 1 night in Jan 2024

10/10 Excellent

Steffanie

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Elevators are old Only one working when I arrived A second one was put into service the next day but was scary using- went to lobby and door never opened then it raced w rattling noise to the 12th floor Had to get off and wait for another elevator I did report this to the front desk
Stayed 4 nights in Jan 2024

10/10 Excellent

Carlos, Kerrville

Stayed 2 nights in Jan 2024

10/10 Excellent

Katie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and close to the convention center and the valet parking attendants were very helpful and flexible!
Stayed 1 night in Jan 2024

10/10 Excellent

Ira Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked here specifically because it was the last place JFK stayed. The hotel has lots of history from that fateful day. Bed was clean and comfortable, bathroom was clean. I always do an inspection and wipe stuff down and was impressed. Staff was excellent. The breakfast buffet was great for the price. Will stay again when in town.

10/10 Excellent

Kayli

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Stayed 1 night in Dec 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jordan ( FOM ) on Dec 28, 2023
Thank you so much for choosing to stay with us, we are so pleased to see that you enjoyed your stay and we do wish that you join us again in the not-too-distant future.Happy New Year!

10/10 Excellent

steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jordan ( FOM ) on Dec 27, 2023
Thank you so much for choosing to stay with us, we are so pleased to see that you enjoyed your stay and we do wish that you join us again in the not-too-distant future.Happy New Year!

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton
Everything and everyone was great
Stayed 2 nights in Dec 2023
Response from Jordan ( FOM ) on Dec 27, 2023
Thank you so much for choosing to stay with us, we are so pleased to see that you enjoyed your stay and we do wish that you join us again in the not-too-distant future.Happy New Year!

6/10 Okay

Brian

Business traveler
Liked: Cleanliness, property conditions & facilities
Nice hotel, nice clean room, valet parking guys were fantastic. Front desk was a little lack-luster. Asked for a wake up call that never came. Also, the in-house little convience store was nice and convenient, but pricy and the turkey/swiss sandwich doesn't come with swiss lol. Otherwise, nice place.
Stayed 3 nights in Dec 2023
Response from Jordan ( FOM ) on Dec 27, 2023
Hello, we do apologize that you did not receive your wakeup call and will work on correcting this matter for the future with our front desk team. We appreciate you staying with us, and we do wish for you to come back and join us again in the not-too-distant future.Happy New Year!

10/10 Excellent

Jeffrey, Abilene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally friendly staff and room was amazing.
Stayed 1 night in Dec 2023
Response from Jordan ( FOM ) on Dec 27, 2023
Thank you so much for choosing to stay with us, we are so pleased to see that you enjoyed your stay and we do wish that you join us again in the not-too-distant future.Happy New Year!

10/10 Excellent

Misty

8/10 Good

Scarleth

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Jordan ( FOM ) on Dec 27, 2023
Thank you so much for choosing to stay with us, we are so pleased to see that you enjoyed your stay and we do wish that you join us again in the not-too-distant future.Happy New Year!

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Atmosphere. Walking around beautiful Downtown!
Stayed 2 nights in Nov 2023
Response from Jordan ( FOM ) on Dec 27, 2023
Thank you so much for choosing to stay with us, we are so pleased to see that you enjoyed your stay and we do wish that you join us again in the not-too-distant future.Happy New Year!

10/10 Excellent

PATRICK, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location- very friendly staff as well. Glad I stayed here!
Stayed 3 nights in Nov 2023
Response from Jordan ( FOM ) on Dec 27, 2023
Thank you so much for choosing to stay with us, we are so pleased to see that you enjoyed your stay and we do wish that you join us again in the not-too-distant future.Happy New Year!

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay and would love to stay again
Stayed 1 night in Oct 2023
Response from Jordan ( FOM ) on Dec 27, 2023
Thank you so much for choosing to stay with us, we are so pleased to see that you enjoyed your stay and we do wish that you join us again in the not-too-distant future.Happy New Year!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Sundance Square!
Stayed 1 night in Nov 2023
Response from Jordan ( FOM ) on Dec 27, 2023
Thank you so much for choosing to stay with us, we are so pleased to see that you enjoyed your stay and we do wish that you join us again in the not-too-distant future.Happy New Year!

8/10 Good

keidra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jordan ( FOM ) on Dec 27, 2023
Thank you so much for choosing to stay with us, we are so pleased to see that you enjoyed your stay and we do wish that you join us again in the not-too-distant future.Happy New Year!

10/10 Excellent

William

Stayed 2 nights in Nov 2023
Response from Jordan ( FOM ) on Dec 27, 2023
Thank you so much for choosing to stay with us, we are so pleased to see that you enjoyed your stay and we do wish that you join us again in the not-too-distant future.Happy New Year!

8/10 Good

Parth

Stayed 1 night in Nov 2023
Response from Jordan ( FOM ) on Dec 27, 2023
Thank you so much for choosing to stay with us, we are so pleased to see that you enjoyed your stay and we do wish that you join us again in the not-too-distant future.Happy New Year!

10/10 Excellent

Lacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Jordan ( FOM ) on Dec 27, 2023
Thank you so much for choosing to stay with us, we are so pleased to see that you enjoyed your stay and we do wish that you join us again in the not-too-distant future.Happy New Year!

4/10 Poor

Thomas

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn’t clean. Head board of bed had oily residual on it and it was gross looking. The elevator was a death trap that would give you basically motion sickness with how it moved.
Stayed 1 night in Nov 2023
Response from Jordan ( FOM ) on Dec 27, 2023
We would like to apologize for your not so pleasant stay with us. We have forwarded your comments to the appropriate department heads, and we do wish that you join us again in the not-too-distant future.Happy New Year!

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Jordan ( FOM ) on Dec 27, 2023
Thank you so much for choosing to stay with us, we are so pleased to see that you enjoyed your stay and we do wish that you join us again in the not-too-distant future.Happy New Year!

10/10 Excellent

Emmitt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Aylyn on Nov 12, 2023
Thank you for the great review! We're happy you enjoyed your stay. Please visit us soon!

10/10 Excellent

Jalyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and the hotel was immaculate.
Stayed 2 nights in Oct 2023
Response from Aylyn (AFOM) on Nov 12, 2023
Thank you for the great feedback! We're so happy our staff was able to make your stay memorable. Hope to see you again soon.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First look
First look at the facility was awesome. The ambience and decor was elegant and inviting. Perfect place for my honeymoon and it didn’t disappoint.
Stayed 1 night in Oct 2023
Response from Aylyn (AFOM) on Nov 12, 2023
We're so happy you enjoyed your stay with us. We also appreciate the feedback of your stay. We hope to see you again here at the Hilton Fort Worth!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jordan ( FOM ) on Dec 27, 2023
Thank you so much for choosing to stay with us, we are so pleased to see that you enjoyed your stay and we do wish that you join us again in the not-too-distant future.Happy New Year!

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Oct 2023

10/10 Excellent

Troy

Stayed 1 night in Oct 2023
Response from Jordan ( FOM ) on Dec 27, 2023
Thank you so much for choosing to stay with us, we are so pleased to see that you enjoyed your stay and we do wish that you join us again in the not-too-distant future.Happy New Year!

10/10 Excellent

Vince

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Fort Worth!!
Great hotel and great location! Walking distance to great food and drinks and a hopping nightlife! Will stay again!
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Ericka

Traveled with partner
Disliked: Property conditions & facilities
It is an historic property (I believe). This is the only reason I did not rate lower. Elevator rickety. Beer can on elevator Staff could have been sharper Daytime valet attendants pretty sloppy no eye contact. Literally everything in our room is old. We were on the 10th floor…maybe other floors are better? Floor to ceiling and everything in between old I stepped out of the shower into a puddle…lots more could be said I’ll sum up the way I started…beautiful historical property in grave need of major TLC
Stayed 2 nights in Oct 2023

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Oct 2023

2/10 Terrible

Rebecca

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel was absolutely ridiculous from the moment of check in. My parents and I both checked in at 5pm, I went to my room and they went to theirs. Or so they thought. They waited outside of their room for 45 minutes while housekeeping finished cleaning their room. I’m not sure what the miscommunication was, but they were assigned a room that wasn’t ready and were offered zero compensation. My room on the other hand, upon entry I immediately noticed the bathroom was not clean. A manager was spoken to and she told me because I booked through Expedia, no refund or credit could be given, so they offered us free breakfast. The valet also gave my dad the keys to a car that was not ours, which is a potentially huge mistake to make considering it was an expensive sports car. Obviously my dad told them that wasn’t our car but it was a disorganized mess. Luckily we were only here one night before going to the airport in the morning. Spend a little more and stay somewhere else.
Stayed 1 night in Oct 2023

2/10 Terrible

MARVIN

Stayed 2 nights in Oct 2023
Response from Jordan ( FOM ) on Oct 20, 2023
I am so sorry that you did not enjoy your recent stay with us. We do hope that you give us another chance in the not-too-distant future.

10/10 Excellent

Rob

Stayed 1 night in Oct 2023
Response from Aylyn on Nov 12, 2023
Thanks for the review! We're so happy you enjoyed your stay. We hope to see you again.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Jordan ( FOM ) on Oct 20, 2023
We are so pleased to see that you enjoyed your stay, we hope to see you again in the not too distant future.

6/10 Okay

Mary

Liked: Staff & service
The downtown area is full of great restaurants. The staff was very nice and attentive. The rooms appear old and were very humid feeling. The AC was set low but I think could just not keep up with the hot weather. They did bring us a fan
Stayed 2 nights in Sep 2023
Response from Jordan ( FOM ) on Oct 20, 2023
We would like to apologize for the temperature in your room during your stay. We do hope to see you again in the not too distant future and to be of service to you as well.

6/10 Okay

Kristen N

Traveled with family
Disliked: Property conditions & facilities
This was not worth the money. It’s a very old hotel and things are run down.
Stayed 3 nights in Sep 2023
Response from Jordan ( FOM ) on Oct 20, 2023
We are sad to see that you did not enjoy your stay with us , we do hope that you give us another chance to show you the greatness that is our hotel and our services provided.

6/10 Okay

Susan, Memphis

Liked: Cleanliness, property conditions & facilities
We were only given two small bath towels. We asked for more but never received them.
Stayed 2 nights in Sep 2023
Response from Jordan ( FOM ) on Oct 20, 2023
We do apologize that you were not given the towels that you requested during your stay.We do hope that you will come back in the not too distant future and see how wonderful our service is.