Ratings based on 493 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lewisville, TX

Book here NOW!

Posted Aug 18, 2014
Pros: Comfortable bed, really nice bathrooms, and a beautiful lobby.
This is a beautiful hotel with a superbly professional staff. They were extremely helpful and friendly. The room we stayed in was very comfortable and felt very luxurious. Highly recommend the Downtown Hilton Hotel!
Comment from Hotel Management
Aug 20, 2014 by Dave, Hotel Management
Thank you for staying with us recently and taking time to review your stay. We appreciate your kind words regarding the hotel and the staff. We hope you will stay with us again soon. Thank you. Dave Fulton VP and General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from The Woodlands, TX

Older Hotel. Great rooms and common areas.

Posted Aug 6, 2014
Pros: Everything
Cons: Upgrade HVAC
Location: Super location.
Best for the rate. Clean rooms. New fixtures and beds.
Comment from Hotel Management
Aug 9, 2014 by Dave, Hotel Management
Thank you for staying with us recently and taking time to review your stay. We appreciate your comments ....as you mentioned we are in the process of "refreshing " all our guest rooms. Thank you again. Dave Fulton VP and General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2014
Loved it! Room looked amazing and I loved how there were historical pictures around the hotel for a great connection.
Comment from Hotel Management
Aug 4, 2014 by Dave, Hotel Management
Thank you for staying with us recently and that you took time to review your stay. I am pleased that you enjoyed your stay and understand the historic nature of the hotel. Thank you. Dave Fulton VP and General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Posted Jul 14, 2014
Great as always--comfortable bed--convenient location--friendly, helpful staff.
Comment from Hotel Management
Jul 16, 2014 by Dave, Hotel Management
Thank you for staying with us again and for taking time to review you stay. Your comments are very much appreciated from the friendly /helpful staff to the accommodations to the c onvenient location. Much thanks Dave Fulton VP and General Manager.
5 out of 5
Recommended
for Everyone
by Cindy from Houston,TX

Great staff!!

Posted Jun 17, 2014
Great staff! Beautiful hotels. Love the western decor. Perfect access to the convention center and water gardens! Just fabulous!
Comment from Hotel Management
Jun 21, 2014 by Dave, Hotel Management
Thank you for staying with us recently and taking time to review your stay. We are pleased that you enjoyed your stay and the ideal location of the hotel Thank You Dave Fulton VP and General Manager.
2 out of 5
by Dee from Oklahoma

Too hot for comfort.

Posted Jun 13, 2014
Pros: Location
Cons: Room comfort
Location: Downtown Ft Worth - lots of dining and entertainment close by as well as Ft Worth Botanical Gardens (by car)
Our room was extremely hot and we called the manager at 1 am. A fan was brought to us and maintenance came in to change the filter which was filthy. Maintenance thought that might help but the room remained hot the entire weekend.
Comment from Hotel Management
Jun 17, 2014 by Dave, Hotel Management
Thank you for staying with us recently and for taking time to review you stay. I apologize and underrstand your d issapoint with you r stay. If you could provide us with the room number it would be very helpful so we can address further. Thank you again and look forware to hearing from you. Dave Fulton VP and General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 9, 2014
Pros: Great location, Executive level and breakfast was good
Cons: The bathroom sink. It kept stopping up and would not drain very well.
Location: Went to Bass Hall for the Jersey boys, very easy to walk to. We walked to restaurants and bars in the area. Great location!
The Hotel is in a wonderful location, close to walk to a lot of places. The rooms were nice and very comfortable. The radio had some soft music playing when we walked in and that was very welcoming. The only thing about the room was the sink kept stopping up. You could barley wash your face or brush your teeth without the sink filling up. Other than that, the room was nice and very comfortable. Would stay here again.
Comment from Hotel Management
Jun 10, 2014 by Dave, Hotel Management
Thank you for staying with us recently and taking time to review stay. I apologize for the sink drain issue. We are pleassed that you enjoyed yourt stay and really like the hotel and the location. Thank you Dave Fulton VP and General Manager.
5 out of 5
Recommended
for Everyone
by Melanie from Fredericksburg, TX

Great Location

Posted Jun 9, 2014
The hotel was completely booked with a wedding, another group of martial artists and many George Strait fans in town for his last concert. Things were hectic but overall the staff was very gracious and accommodating in every way they could. Only issue is that everyone was checking out at the same time and this bogged down the elevators quite a bit. Other than that, a great stay.
Comment from Hotel Management
Jun 11, 2014 by Dave, Hotel Management
Thank you for staying with us recently. As you indicated the hotel was busy as was most of downtown Fort Worth due to TMS and George Strait concert at AT&T stadium. . We understand the concert was the largest indoor concert on record with over 104,000 pp. We thank you for your kind words regarding the staf.. Much appreciation. Aganin you . Dave Fulton VP and General Manager
3 out of 5
Recommended
for Everyone
by T from Houston

Nice but smelly

Posted Jun 5, 2014
Pros: Staff were very pleasant. Love the location! Great area.
Cons: Update rooms.
Location: Great restaurants and cafes. Lovely downtown area. Highly recommend going.
My room smelled of mildew. It was very humid and musty in the room.
Comment from Hotel Management
Jun 8, 2014 by Dave, Hotel Management
Thank you for staying with us recently and taking time to review your stay. We are in the process of updating all our guest rooms- many great comments are coming in from guests. I understand and apologize for the a/c- thank you again. Dave Fulton VP and General Manager.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted May 28, 2014 on Hotels.com
Comment from Hotel Management
Aug 9, 2014 by Dave, Hotel Management
Thank you for staying with us and taking time to reveiw you stay. . Thank you. Dave Fulton VP and General Manager.
Comment from Hotel Management
Aug 9, 2014 by Dave, Hotel Management
Thank you for staying with us recently and taking time to review you r stay with us. Much appreciation. Dave Fulton VP and General Manager.