All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This property was hard to get to from another direction. The property outside was dirty. The door jam was broken inside. Some had a dog next door barkng. The air conditioning worked great. There was only 1 pillow for 2 people. I had to ask 2 different times for an extra pillow. I will not stay here again.
Light not working in dressing area. They did not have a bulb to change. Had to get dressed by the bathroom light. Noisy and not very clean. TV only had local and Spanish channels.
Kimberly
Stayed 1 night in Feb 2024
Response from Nancy Y. on Apr 2, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
Response from Brand Experience Team on Mar 15, 2024
Hi Stacie,Thank you for the perfect rating!Lilith#Team6
2/10 Terrible
Joel
Feb 5, 2024
Joel
Stayed 3 nights in Feb 2024
Response from Nancy Y. on Feb 14, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
2/10 Terrible
Lily
Traveled with family and small children, Traveled with partner, Traveled with family
I stayed here with my husband & 2 kids. Booked for 3 nights.. first went to room 232 which had a terrible smell that made my husband sick. We were then moved into room 216, we ordered food & we’re about to go to bed when he found 3 roaches in our room. Terrible place to stay, definitely don’t recommend.
Lily
Response from Brand Experience Team on Jan 29, 2024
Hi Lily,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
10/10 Excellent
Aaron, keller
Jan 4, 2024
Liked: Cleanliness, staff & service
I would say I like the fact that everything was pretty well taken care of the smell was good inside of there the entire room was immaculate and it was good service ..
Aaron
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 16, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
8/10 Good
Heath
Dec 31, 2023
My Uneventful Night.....
On the way to the room i noticed trash on the floor all the way to my room. But when i entered the room i was relieved to see that it was clean. Everything worked fine and the bathroom was stocked. I only needed service once (room key stopped working) and the problem was promptly addressed. The staff wasnt friendly but i was satisfied and they eventually cleaned the hall.
Heath
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Heath,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6
Response from Brand Experience Team on Nov 14, 2023
Hi Wayne,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
Not even worth the deal. Hidden fees and deposits even was listed as a no deposit hotel. Bed was hard water pressure sucked check in clerk was kinda rude demanding to know how many people when I parked out front and Im the only one in the car
andrew
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 6, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
It’s right on the highway and you hear the noise/ trucks all night. A cockroach was seen in the stairwell. For a budget place it’s okay and it’ll get you by… it’s not totally horrible, it’s decent but wouldn’t go there again.
Ryan
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 31, 2023
Hi Ryan,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
They are not very nice. They are rude. I had to put down a $50 deposit. They said it will take a couple weeks to refund. The room was ok but halls smell and outside is ugly and run down looking. Bad area too.
Dominica
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 10, 2023
Hi Dominica,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6
Roaches roaches and spiders. Can’t get an answer due to line being continuously busy! Trying to attempt and find out when they will release the deposit I paid
Colitra
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on Oct 10, 2023
Hi Colitra,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6
The property hallways are dirty and smelly
The linen is is in poor condition
The room was decent and considering the price
The customer service was good
Glodean
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Oct 2, 2023
Hi Glodean,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6
Checked in early, they showed me the room before checking in, at thejr request. First room smeeled like a dirty toilet and dogs across the hall yapped nonstop. Second room i stayed in, finding a live cockroach in "kitchen" cabinet. Halls had strong cigarette and Marijuana smell. Exit door nearest my room was broken and never closed. Stray cat surprised me by my car. Another guest there seemed to be enjoying porn in the only patio chair outside. None of the pictures are true or could have been in many years.
Verified traveler
Stayed 1 night in Sep 2023
Response from Nancy Y. on Sep 26, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
Not only was the property unsafe and unsecured the rooms were full of bugs and the solidifying factor that made me leave without staying was actual feces in the tub.
Patrick
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Jul 18, 2023
Hi Patrick,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6
Room was full of black mold and roaches, do yourself a favor and pass on this one
Mark
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jul 11, 2023
Hi Mark, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Maz K. #Team6
Found dead roaches in icebox, live little roaches in the bedding. Building is in bad condition, even though they were working on some of the rooms painting, the general appearance was a sad sight.
Don
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 27, 2023
Hi Don,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. Lilith#Team6
2/10 Terrible
Nicole
Jun 10, 2023
Nicole
Stayed 1 night in Jun 2023
2/10 Terrible
Check
Traveled with family and small children, Business traveler
Room was very dirty bugs , broken door floors & walls dirty with holes bedding stains HORRIBLE EXPERIENCE MENTALLY RECOVERY FROM THIS PLACE !! Did not refund 25 deposit zStay AWAY
Check
Stayed 1 night in May 2023
Response from Brand Experience Team on Jun 6, 2023
Hi Traveler,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
I took one look at the room, left, and stayed at another hotel. I took photos of everything in the room. NOTHING pictured on the website remotely resembles my room, or even the lobby/check-in area. Stained/damaged walls, stained bedcover, damaged kitchenette. Hoping for a refund, as I wasn't in the building 15 minutes.
Verified traveler
Stayed 1 night in May 2023
Response from Nancy Y. on May 23, 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
Extremely dirty room. Needs lots of maintenance work.
Kelly
Stayed 1 night in Mar 2023
Response from Nancy Y. on Mar 17, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
There were no pillows available. As soon as we got into the room and turned on the light there were 2 roaches. Many roaches appeared during the stay. The floors were not cleaned because there were 2 leftover medication pills behind the door.
Elizabeth
Stayed 1 night in Sep 2022
Response from Brand Experience Team on Oct 19, 2022
Hi Elizabeth,We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Lilith#Team6
The hallway smelled like drugs, and there were cockroaches on the room floor
Abraham Garcia
Stayed 1 night in May 2022
Response from Brand Experience Team on Jul 18, 2022
Hi Abraham,
Here at Studio 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.
Lilith
#Team6
Response from Brand Experience Team on Aug 17, 2022
Hi Roger,
Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.
Maz K.
#Team6
2/10 Terrible
Rannett
Mar 1, 2022
Liked: Cleanliness, staff & service
Never Again
Hated it someone called said we were laughing to loud when people were fighting in the hallway and loud dogs barking all night
Rannett
Stayed 2 nights in Feb 2022
Response from Brand Experience Team on Mar 22, 2022
Hi Rannett,
Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.
Lilith
#Team6