Ratings based on 551 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom west Texas

Club level is great

Posted May 25, 2015
Pros: No downtown noise ..great staff...great bar!
Location: Great access to fine dining downtown
There for 2 nights for conference....very comfortable palce
5 out of 5
by A verified traveler

Nice Hotel close to Downtown activities

Posted May 22, 2015
I was there for a conference. It was ~1 mile walk to the FW Conference Center, so location was not ideal for attending, but good restaurants and bars were nearby. Renaissance was a good place to unwind at the end of the day. Room was very nice, but pricey.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice but understaffed

Posted May 12, 2015
Pros: Location
Cons: Service
Did not make up room after being out all day. After request for coffee and make up, none was sent. Room service for breakfast wait was 1 1/2 hours. Otherwise fine and very good location.
4 out of 5
by A verified traveler

Great Hotel!

Posted Apr 6, 2015
Outstanding experience with a view and downtown night life experience. Good location and central to alot of action. The room was roomy and comfortable and described as "claasy!"
Comment from Hotel Management
Apr 15, 2015 by Guest Relations Manager, Hotel Management
Thank you for the great comments!
3 out of 5
by A verified traveler

Great view, but old rooms

Posted Apr 6, 2015
Pros: The staff was very helpful and kind.
Cons: The rooms definitely need to be remodeled.
Location: SunDance Square, The Stockyards Station, Fort Worth Water Gardens
We were able to stay on the 12th floor, and the view of downtown Fort Worth was simply amazing! However the room was quite dated, the wallpaper was peeling off the walls and the room definitely showed signs of wear and tear. If you are going to pay over $200 for a room, one would expect a little higher quality.
Comment from Hotel Management
Apr 15, 2015 by Guest Relations Manager, Hotel Management
Thank you for the feedback. We are working on the little things you discussed and sharing this with the team to ensure the attention to detail is consistent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 5, 2015
Beautiful hotel, very clean! Excellent food, within walking distance of historical downtown. Highly recommend!
Comment from Hotel Management
Apr 15, 2015 by Guest Relations Manager, Hotel Management
Wow awesome stuff!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 31, 2015
Cons: Parking
The experience was great, the only downfall... there wasn't enough parking. The self parking filled up and the valet parking was full, so we had to park 2-3 blocks away in a parking garage. The upside to this is that there were police and security guards everywhere.
2 out of 5
by A verified traveler

Disappointing

Posted Mar 24, 2015
First I was told that the room had a view of the Trinity River. It had a view of a roof and the back of Texas de Brazil restaurant. I finally requested at 6pm that our room be serviced so all day we had rumpled beds and no clean towels. I think that is terrible service to go in and out of an unmade $219.00 a night room all day. The room was way overpriced. For the same space and comfort I can get a much more reasonable room and have more to spend on something fun. They should be ashamed placing two bottles of water in the room with a hard to read label that says $4.95---that's each if you use them. The drink and Ice machine on our floor were out of service for the entire weekend. All in all it put a damper on what should have been a relaxing girls weekend.
Comment from Hotel Management
Mar 27, 2015 by Rooms Manager, Hotel Management
We are disappointed to hear the issues with your stay. Please accept our apologies for these shortcomings.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location downtown.

Posted Mar 22, 2015
Pros: Clean room, nice city view, comfortable bed, helpful and friendly staff.
Cons: Hot water.
We were only in Ft. Worth for one night and this hotel met our needs for location and comfort. Very friendly and helpful front desk staff. Only complaint was that the hot water was only warm.
Comment from Hotel Management
Mar 27, 2015 by Guest Manager, Hotel Management
Thank you for the great comments!
4 out of 5
Recommended
for Everyone
by A verified traveler

Ice machine, needed to go two floors down to find

Posted Mar 10, 2015
Location: Lots of restaurants close to hotel.
The staff was excellent, and very helpful,very knowledgeable of local directions.