Exterior

Reviews of TownePlace Suites by Marriott Fort Worth Downtown

3 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1000 reviews" "
Rating 8 - Good. 253 out of 1000 reviews" "
Rating 6 - Okay. 70 out of 1000 reviews" "
Rating 4 - Poor. 34 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Diane

Traveled with partner
Disliked: Amenities, property conditions & facilities
Noise from adjoining room was terrible; a complaint about the inhabitants was made. The carpet threshold was held together by old worn black tape. Breakfast food available was a joke.
Stayed 1 night in Apr 2024

10/10 Excellent

Miranda

Liked: Property conditions & facilities
Very clean, friendly staff
Stayed 1 night in Mar 2024
Response from General Manager on Mar 16, 2024
Dear Miranda, Thank you for taking the time to post your kind review of the TownePlace Suites Fort Worth Downtown. We are delighted to read that you had such a wonderful experience, from our clean and well-maintained hotel to your interactions with our cordial team. It was a pleasure to host you and, we hope to see you again soon. Sincerely,Debbie Diaz,General Manager

10/10 Excellent

Catherine

Stayed 5 nights in Feb 2024
Response from General Manager on Mar 27, 2024
Dear Catherine, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to TownePlace Suites Fort Worth Downtown.Sincerely,Debbie Diaz,General Manager

10/10 Excellent

Alfonso

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints had a good stay
Response from General Manager on Feb 23, 2024
Dear Alfonso, Thank you for choosing TownePlace Suites by Marriott Fort Worth Downtown! We are delighted to hear that you had a good stay with us, and we appreciate your positive feedback. We look forward to the opportunity to welcome you back for another enjoyable experience in the future.Sincerely,Debbie DiazGeneral Manager

10/10 Excellent

LeWana

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Breakfast had something for everyone! Elevator malfunctioned and had to walk 4 flights but, it was fixed in the morning! They apologized for the inconvenience!
Stayed 5 nights in Jan 2024
Response from General Manager on Jan 30, 2024
Dear Lewana, Thank you for being our guest at TownePlace Suites Fort Worth Downtown. We are pleased to know you had a nice stay and that our devoted associates helped to make your visit memorable. We are also happy you loved the breakfast we offer. However, we are sorry for the maintenance issues you encountered with the elevator, but we are glad our team resolved it to your satisfaction. We appreciate the review and look forward to having you as our guest again.Sincerely,Debbie DiazGeneral Manager

10/10 Excellent

Marcus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the kitchen in the suite! Stayed for a week and it was very convenient.
Stayed 5 nights in Jan 2024
Response from General Manager on Jan 16, 2024
Dear Marcus, We appreciate your wonderful review and are so glad that you were pleased with your accommodations. Our suites are designed to make you feel right at home, and guests often mention how great it is to have extra living space and a kitchen area. We make every effort to meet all of your in-room needs, whether you are traveling for business or pleasure, and we are glad that we exceeded your expectations. Thank you for staying at TownePlace Suites Fort Worth Downtown and taking the time to review our hotel. Please come back and visit again soon! Sincerely,Debbie DiazGeneral Manager

8/10 Good

Fred

Liked: Cleanliness
Everything was good
Stayed 4 nights in Dec 2023
Response from General Manager on Jan 10, 2024
Dear Fred, Thank you for staying with us and also for the review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed your stay. We hope to see you again soon, and we wish you all the best with your travels. Sincerely,Debbie DiazGeneral Manager

10/10 Excellent

Charles

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay. Rooms were great, clean and comfortable, front desk staff was exceptionally friendly and helpful, good location being close to both downtown and the Stockyards and not far from AT&T Stadium. One of the most reasonably priced hotels in the area as well for the quality that it is. Would stay again.
Stayed 2 nights in Dec 2023
Response from General Manager on Jan 10, 2024
Dear Charles, Thank you for choosing TownePlace Suites Fort Worth Downtown and also for your review. We are glad you enjoyed our relaxing accommodations and the courteous service provided by our front desk associates. We also appreciate you mentioning our convenient location and that you found us to be of great value. We hope to welcome you again soon.Sincerely,Debbie DiazGeneral Manager

10/10 Excellent

Dianne, Denton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly. The room was clean and the bed very comfortable. I'm sure we will stay here again.
Stayed 1 night in Dec 2023
Response from General Manager on Jan 10, 2024
Dear Dianne, Thank you for being our guest at TownePlace Suites Fort Worth Downtown. We are pleased you enjoyed our spotless accommodations and the courteous service provided by our associates. We appreciate the review and look forward to having you as our guest again.Sincerely,Debbie DiazGeneral Manager

10/10 Excellent

Jose

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. Only bad thing about room 430 was the A/C closet door didn’t shut and the filter was just standing up next to the unit. Other than that it was great
Stayed 2 nights in Dec 2023
Response from General Manager on Jan 5, 2024
Dear Jose, Thank you for sharing your feedback regarding your recent stay at TownePlace Suites Fort Worth Downtown. We are delighted to hear that you enjoyed our well-kept property. However, we sincerely apologize for the inconvenience you encountered with the air conditioning unit. We appreciate your bringing this to our attention, and please be assured that your comments will be addressed with our maintenance team to ensure an overall guest experience. Your understanding is deeply valued, and we look forward to welcoming you back the next time you are in the area.Sincerely,Debbie DiazGeneral Manager

10/10 Excellent

Theresa

Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023
Response from General Manager on Jan 1, 2024
Dear Theresa, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at TownePlace Suites Fort Worth Downtown; we hope to see you again soon. Happy Holidays and Happy New Year!Sincerely,Debbie DiazGeneral Manager

8/10 Good

Edna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
This hotel has been very nice. Everything was clean and people were nice.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 31, 2023
Dear Edna, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed our refreshing accommodations and the service provided by our dedicated associates. We hope to see you again soon, and we wish you all the best with your travels. Happy Holidays and Happy New Year!Sincerely,Debbie DiazGeneral Manager

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from General Manager on Dec 18, 2023
Dear Judy, Thank you for choosing TownePlace Suites Fort Worth Downtown and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back soon again.Sincerely,Debbie DiazGeneral Manager

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel overnight
Convenient to downtown, clean and comfortable, a little dated but completely acceptable, very good breakfast, kitchenette for coffee and simple meals, will return Next time in Fort Worth.
Stayed 1 night in Nov 2023
Response from General Manager on Dec 5, 2023
Dear Don, Thank you for choosing TownePlace Suites Fort Worth Downtown and also for your generous review. We are glad our location near downtown added to the enjoyment of your visit. We hope to welcome you again soon.Sincerely,Debbie DiazGeneral Manager

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful and very friendly. Beautifully maintained. We felt very welcomed. Breakfast was wonderful! From the smiles to the little treats left on our door, I must say I have never felt more welcome! We will always choose TownPlace when we are in Texas! Thank you again for a wonderful stay!
Stayed 10 nights in Nov 2023
Response from General Manager on Dec 1, 2023
Dear Kim, Thank you for being our guest and for your wonderful review. We are pleased to know that your stay was more than perfect in every way. Our associates take great pride in providing exceptional service and creating a welcoming atmosphere, so it's wonderful to read that they made you feel so welcome during your visit. We are also glad that you enjoyed our delicious breakfast, well-maintained property, and exceptional service. Thank you again, and we look forward to hosting you back soon. Sincerely,Debbie Diaz

10/10 Excellent

Leon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Nov 2023
Response from General Manager on Dec 1, 2023
Dear Leon, Thank you for choosing TownePlace Suites Fort Worth Downtown and also for your generous review. We are glad our location added to the enjoyment of your visit. We hope to welcome you again soon.Sincerely,Debbie Diaz

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean and well kept. Downfall is there was no cleaning service. You had to go to the front desk to get towels, coffee or whatever you might need that is usually kept stocked.
Stayed 3 nights in Nov 2023
Response from General Manager on Nov 30, 2023
Dear Joel, Thank you for your candid review of TownePlace Suites Fort Worth Downtown. We hope you had an overall pleasant stay and we are glad you liked our well-maintained property. Having said that, we are disappointed to know that our lack of housekeeping service was a source of frustration during your visit. We will share your comments with the appropriate individuals as we are continually striving to improve our guest experience. Thank you once more for your patience, and we hope to accommodate you again in the future.Sincerely,Debbie DiazGeneral Manager

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
This property is made good by their employees. They were all very nice, courteous , and accommodating. My wife and I would stay here again.
Stayed 5 nights in Nov 2023
Response from General Manager on Nov 30, 2023
Dear Roger, Thank you for being our guest at TownePlace Suites Fort Worth Downtown, and for sharing your high rating. We are thrilled to learn you and your wife enjoyed your time with us and that you especially loved our intuitive associates. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. It was our pleasure accommodating you, and we love knowing you plan to return; we look forward to it.Sincerely,Debbie DiazGeneral Manager

10/10 Excellent

MARK

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Courtesy clean free parking and breakfast
Stayed 1 night in Nov 2023
Response from Katina on Nov 19, 2023
Good afternoon,thank you for taking a moment to let us know you enjoyed your stay.Thank You

10/10 Excellent

Brandy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and will stay again. Breakfast was over the top and staff very friendly
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 16, 2023
Dear Brandy, On behalf of all of us at TownePlace Suites Fort Worth Downtown, thank you for the generous review. We are pleased to read you liked our service and the breakfast we servec. Thank you for choosing us for your visit to Fort Worth, and we look forward to accommodating you again soon.Sincerely,Debbie DiazGeneral Manager

8/10 Good

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 7, 2023
Dear Jackie, Thank you for being our guest and for the nice review. We are glad to know that we met your expectations for a great stay at TownePlace Suites Fort Worth Downtown. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Debbie Diaz

8/10 Good

Heidi

Stayed 2 nights in Oct 2023
Response from General Manager on Nov 2, 2023
Dear Heidi, Thank you for the high rating of your stay at TownePlace Suites Fort Worth Downtown. We are thrilled to know you were completely satisfied with your accommodations and our service! It was our pleasure hosting you, and we hope you will choose us again.Sincerely,Debbie Diaz

10/10 Excellent

Elias

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, room was very comfortable. Would definitely stay there again and will recommend to others.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 29, 2023
Dear Elias, Thank you for choosing TownePlace Suites Fort Worth Downtown and sharing your feedback, We are delighted to hear that you enjoyed our immaculate accommodations. We appreciate your recommendation and look forward to welcoming you back for another pleasant visit.Sincerely,Debbie DiazGeneral Manager

2/10 Terrible

Robert jessie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Sep 2023
Response from General Manager on Oct 27, 2023
Dear Mr. Jessie, Thank you for being our guest and for your candid rating. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely,Debbie DiazGeneral Manager

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from General Manager on Oct 24, 2023
Dear Vincent, We are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at TownePlace Suites Fort Worth Downtown look forward to your next visit.Sincerely,Debbie DiazGeneral Manager

6/10 Okay

Miranda

Liked: Cleanliness, staff & service
Parking wasn't available. Multiple vehicles parked in two spaces.
Stayed 1 night in Oct 2023
Response from General Manager on Oct 22, 2023
Dear Miranda, Thank you for your candid feedback. We apologize for any inconvenience you encountered during your stay. Your comments are duly noted, we will work to address this issue to ensure a smoother experience for our guests in the future. We hope to welcome you back in the future.Sincerely,Debbie DiazGeneral Manager

8/10 Good

Kevin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and place was very clean. Only issue i had was someone banging on the floor above me at all hours of the night.
Stayed 5 nights in Oct 2023
Response from Dear Kevin, Thank you for being our guest at Towne on Oct 21, 2023
Dear Kevin, Thank you for being our guest at TownePlace Suites Fort Worth Downtown. We are pleased to know you had an excellent stay and that our well-kept property and our devoted associates helped to make your visit memorable. They continually strive to provide exceptional service, down to the smallest detail, and we will enjoy sharing your kind comments with them. However, we sincerely apologize for the noise concerns you experienced and its impact on your overall comfort. While we know this cannot change your recent experience with us, please know that in the future, our front desk is available at any hour to help make you as satisfied as possible. We appreciate the review and look forward to welcoming you back again soon.Sincerely,Debbie DiazDear Kevin, Thank you for being our guest at TownePlace Suites Fort Worth Downtown. We are pleased to know you had an excellent stay and that our well-kept property and our devoted associates helped to make your visit memorable. They continually strive to provide exceptional service, down to the smallest detail, and we will enjoy sharing your kind comments with them. However, we sincerely apologize for the noise concerns you experienced and its impact on your overall comfort. While we know this cannot change your recent experience with us, please know that in the future, our front desk is available at any hour to help make you as satisfied as possible. We appreciate the review and look forward to welcoming you back again soon.Sincerely,Debbie DiazGeneral Manager

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was a bit skimpy and a vagrant was having a fit in the parking lot because I wouldn’t give her any money but it was overall very nice
Stayed 1 night in Oct 2023
Response from General Manager on Oct 21, 2023
Dear William, Thank you for the review of your stay with us. We are glad you enjoyed your visit. However, we regret the instance you outlined about our parking area. We will look into this right away. Thank you again for your patience, and we hope this will not deter you from choosing us again.Sincerely,Debbie Diaz,General Manager

4/10 Poor

Judy

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Other than the naked man knocking on doors at 4:30AM it was great. The hotel did nothing for our inconvenience.
Stayed 1 night in Oct 2023
Response from Katina on Oct 9, 2023
Thank you for taking the time to let us know.as it was also a guest. We wish we could have more control over, but that is not always optional. But thank you for lodging with us.

10/10 Excellent

Jesse

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st floor a little noise with car lights coming through window
Stayed 1 night in Sep 2023
Response from Katina on Sep 29, 2023
Thank you so much for taking your time out of your day to leave us such a great review. We hope to see you again.

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time in Texas, and I would say that the hotel was in a great area to the downtown Fort Worth area. Very cozy and great breakfast
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 19, 2023
Dear Sean, Thank you for taking the time to review your stay at TownePlace Suites Fort Worth Downtown. We are happy that you had a great experience with us and that you particularly enjoyed our delicious breakfast. It was a pleasure hosting your visit, and we hope you are already planning another visit our way.Sincerely,Debbie DiazGeneral Manager

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2023
Response from General Manager on Aug 28, 2023
Dear Elizabeth, Thank you for staying at TownePlace Suites Fort Worth Downtown and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.Sincerely,Debbie Diaz,General Manager

10/10 Excellent

kevin Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An overall good stay . The staff was pleasant and very helpful. We will be coming back.
Stayed 3 nights in Aug 2023
Response from General Manager on Aug 28, 2023
Dear Valued Guest, We are delighted you had a great stay and that our associates exceeded your expectations. Thank you for sharing that you will be returning in the future. It will be our pleasure to host you again at TownePlace Suites Fort Worth Downtown.Sincerely,Debbie Diaz,General Manager

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute trip, had great accommodations with a good selection of breakfast.
Stayed 1 night in Aug 2023
Response from General Manager on Aug 28, 2023
Dear Michelle, On behalf of all of us at TownePlace Suites Fort Worth Downtown, thank you for the generous review. We are pleased to know how much you enjoyed our comfortable accommodations and complimentary breakfast offerings. Thank you for choosing us for your visit to Fort Worth, and we look forward to hosting you again soon.Sincerely,Debbie Diaz,General Manager

10/10 Excellent

perla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from General Manager on Aug 16, 2023
Dear Perla, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at TownePlace Suites Fort Worth Downtown; we hope to see you again soon. Sincerely,Debbie DiazGeneral Manager

10/10 Excellent

Leon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from General Manager on Aug 20, 2023
Dear Leon, Thank you for rating your stay at TownePlace Suites Fort Worth Downtown. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Sincerely,Debbie Diaz,General Manager

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nw
Stayed 1 night in Aug 2023
Response from Katina on Aug 13, 2023
Thank you so much for taking the time to let us know how your stay was . Please be safe on your future travels.

10/10 Excellent

Trudi, Dillon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is amazing and so is the daily breakfast. The servers for the breakfast are very professional. The room was cleaned every other day and they did a great job. The pool is amazing. I love the free parking. It is hard to find a spot to park if one comes in late, which is a problem. They are talking about charging for parking in the future and it may cause me to find another place as that was a consideration for staying there. Besides that, I have nothing but good to say about the hotel and the staff.
Stayed 7 nights in Jul 2023
Response from General Manager on Aug 10, 2023
Dear Trudi, Thank you for sharing your kind review of TownePlace Suites Fort Worth Downtown. We are glad that you had an enjoyable stay. With that said, we have also taken note of your additional comments and will use them to improve our service going forward. We appreciate your business and look forward to seeing you again soon.Sincerely,Debbie DiazGeneral Manager

6/10 Okay

Nelson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The standup showers did not have the proper base and the water was flowing outside the curtain, It is not designed properly.
Stayed 5 nights in Jul 2023
Response from General Manager on Jul 28, 2023
Dear Nelson,Thank you for taking the time to comment on your stay. It is great to know you were pleased with the majority of your visit. However, we regret that your stay was anything other than perfect. We appreciate you bringing these concerns regarding your bathroom to our attention. We look forward to hosting you again the next time you are in the area.Sincerely,Debbie DiazGeneral Manager

10/10 Excellent

Martin Wayne, Louisville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible kind. The hotel was very clean, and the pool was excellent. I would also say the breakfast each day was as good as we had had at a hotel while traveling.
Stayed 3 nights in Jul 2023
Response from General Manager on Jul 26, 2023
Dear Martin, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations, and we appreciate you mentioning how much you enjoyed our hospitality and delicious breakfast. It is also nice to know the spotless accommodations and refreshing pool added to the comfort. We hope to see you again soon and wish you all the best with your travels. Sincerely,Debbie DiazGeneral Manager

8/10 Good

DILIP

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We didn’t know there is extra charge at the facility $20/night, and we paid extra $80 for four nights. It was shocking. Expedia and hotel should put this kind of extra charge at facilities as alarm before customer completes payment online. Otherwise, it will be treated as cheating the customer.
Stayed 3 nights in Jul 2023
Response from General Manager on Jul 31, 2023
Dear Dilip, Thank you for taking the time to show us your concern. Your feedback and patience are much appreciated. We will share your message appropriately. Sincerely,Debbie Diaz,General Manager

10/10 Excellent

Marizabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Debbie Diaz General Manager on Jul 20, 2023
Dear Marizabel, We enjoyed seeing your perfect rating and cannot thank you enough for it. On behalf of everyone here at TownePlace Suites Fort Worth Downtown, I invite you to come back and stay with us again whenever you are in the area!Sincerely,Debbie DiazGeneral Manager

8/10 Good

Mercedes

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is ideal if you want to be close enough for the stockyards but far enough to be away from the hassle of busy streets! Breakfast was suppose to be included but didnt really offer much aside eggs and meat.
Stayed 1 night in Jul 2023
Response from General Manager on Jul 15, 2023
Dear Mercedes, Thank you for choosing TownePlace Suites Fort Worth Downtown and for your generous review. We are glad you liked our location near stockyards. We have also taken note of your feedback regarding our breakfast choices; we always appreciate hearing from our guests and learning what would enhance their visit. We hope to welcome you again soon.Sincerely,Debbie DiazGeneral Manager

8/10 Good

KAREN, KILGORE

Stayed 1 night in Jul 2023
Response from General Manager on Jul 26, 2023
Dear Karen, we appreciate your gracious rating about your TownePlace Suites Fort Worth Downtown stay. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Sincerely,Debbie DiazGeneral Manager

10/10 Excellent

TERESA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT PLACE!
This was a great place to stay. The staff was very nice! great breakfast This hotel was very clean. I really enjoyed my stay@
Stayed 4 nights in Jun 2023
Response from General Manager on Jun 21, 2023
Dear Teresa, Thank you for sharing your excellent review of TownePlace Suites Fort Worth Downtown. We are so happy to know that you were impressed by the service provided by our associates and the breakfast we serve. We look forward to welcoming you back for another excellent experience. Sincerely,Debbie DiazGeneral Manager

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Liked their big fluffy bath towels.
Stayed 6 nights in Jun 2023
Response from General Manager on Jun 21, 2023
Dear Brian, Thank you for choosing TownePlace Suites Fort Worth Downtown. We are delighted to know that you liked our bath towels. It was our pleasure to accommodate you and look forward to hosting you again soon.Sincerely,Debbie DiazGeneral Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
The location was perfect!! We were just minutes away from everything we wanted to do. The room was nice and comfy.
Stayed 2 nights in Jun 2023
Response from General Manager on Jun 21, 2023
Dear Jennifer, Thank you for your great review of the TownePlace Suites Fort Worth Downtown. We are glad you liked our comfortable accommodations, and our location was convenient for everything you wanted to do on this visit. We appreciate your business and hope to see you again soon.Sincerely,Debbie DiazGeneral Manager

10/10 Excellent

KAREN, KILGORE

Stayed 1 night in Jun 2023
Response from General Manager on Jul 10, 2023
Dear Karen, Thank you for sharing your excellent rating. We are glad you had a great time at TownePlace Suites Fort Worth Downtown. It was a pleasure having you as our guest, and we look forward to welcoming you back soon.Sincerely,Debbie Diaz,General Manager

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay there again!
Stayed 1 night in Jun 2023
Response from General Manager on Jun 14, 2023
Dear Elizabeth, Thank you for staying with us and for your excellent rating of TownePlace Suites Fort Worth Downtown. Our associates work hard to ensure that every guest has an exceptional stay; therefore, we are delighted we exceeded your expectations. It is always a joy to see our guests are excited about returning; we are looking forward to it. Thank you again and safe travels.Sincerely,Debbie Diaz,General Manager

10/10 Excellent

Eileen

Stayed 1 night in Jun 2023
Response from General Manager on Jun 28, 2023
Dear Eileen, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at TownePlace Suites Fort Worth Downtown; we hope to see you again soon. Sincerely,Debbie Diaz,General Manager