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Night person was helpful in trying to straighten out my 3rd party reservation.
Debbie
Stayed 3 nights in Mar 2024
4/10 Poor
Anna
Traveled with family
Mar 26, 2024
Disliked: Property conditions & facilities
They had canceled my reservation by mistake & changed me to a smaller room type without refunding the difference. They initially wanted to charge for one of the rollaways. I won’t return.
Right from the beginning stains all over the carpet and arm chair. Mattresses were old and lumpy. Bed linens were so old that they were covered in lint balls and the shower wouldn't drain. In addition the ac unit was so loud it would wake you up everytime it cycled on.
Never stayed at a hotel that if I wanted to check in 50 minutes early I would need to pay a fee. Not happy with that. Other than that happy with the room itself.