Outdoor pool, pool umbrellas, sun loungers
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Reviews of Iguassu Holiday Hotel

3 out of 5
Iguassu Holiday Hotel
Av. Das Cataratas 5025 - Km 10.4, Foz do Iguaçu, PR

Reviews

6.6
Rating 10 - Excellent. 63 out of 365 reviews" "
Rating 8 - Good. 126 out of 365 reviews" "
Rating 6 - Okay. 82 out of 365 reviews" "
Rating 4 - Poor. 55 out of 365 reviews" "
Rating 2 - Terrible. 39 out of 365 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very very tired property. Run down. Only hot tap working . Peeling paint. Loud pool music. Staff however very pleasant.
Stayed 2 nights in Dec 2019
Response from elisane on Jan 27, 2020
Lamentamos que você não esteja satisfeito com o serviço oferecido. Trabalharemos com empenho para resolver a situação. Obrigado pelo seu comentário.

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, breakfast was ok, no staff spoke English, rooms has old furniture and air con didn't work
Stayed 3 nights in Nov 2019
Response from Elisane on Jan 27, 2020
Lamentamos que você não esteja satisfeito com o serviço oferecido. Trabalharemos com empenho para resolver a situação. Obrigado pelo seu comentário.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019
Response from Mayara Tinelli on Jan 19, 2019
Olá, Agradecemos os comentários e as críticas construtivas. Gostaríamos de informar que a partir de dezembro de 2018 o Hotel Iguassu Holiday estará sob nova administração, com um novo nome e novo posicionamento! Iremos melhorar desde a estrutura até o atendimento. Gostaríamos de pedir perdão pelos inconvenientes e que possamos ter você e sua família novamente conosco em um futuro próximo. Mais uma vez, obrigado pelo feedback.

8/10 Good

Nancy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The location was convenient,staff were friendly and helpful, the breakfast was Ok. The condition of the room was not so good - esp. bathroom needed repairs and general maintenance.
Stayed 2 nights in Dec 2018
Response from Mayara Tinelli on Jan 19, 2019
Olá, Agradecemos os comentários e as críticas construtivas. Gostaríamos de informar que a partir de dezembro de 2018 o Hotel Iguassu Holiday estará sob nova administração, com um novo nome e novo posicionamento! Iremos melhorar desde a estrutura até o atendimento. Gostaríamos de pedir perdão pelos inconvenientes e que possamos ter você e sua família novamente conosco em um futuro próximo. Mais uma vez, obrigado pelo feedback.

8/10 Good

Néstor H.

Liked: Cleanliness, staff & service
I don't be there again
Very bad wifi internet, no signal most of the time, 2 days with 2 hours water, they close pool at 10 pm, even at New year eve,
Stayed 8 nights in Dec 2018
Response from Mayara Tinelli on Jan 19, 2019
Olá, Agradecemos os comentários e as críticas construtivas. Gostaríamos de informar que a partir de dezembro de 2018 o Hotel Iguassu Holiday estará sob nova administração, com um novo nome e novo posicionamento! Iremos melhorar desde a estrutura até o atendimento. Gostaríamos de pedir perdão pelos inconvenientes e que possamos ter você e sua família novamente conosco em um futuro próximo. Mais uma vez, obrigado pelo feedback.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ac leaked and then stopped working. Room dirty and.field with mold. Old fashion beds made out of chipping plywood. Smelled only good thing was pool.
Stayed 2 nights in Dec 2018
Response from Mayara Tinelli on Jan 19, 2019
Olá, Agradecemos os comentários e as críticas construtivas. Gostaríamos de informar que a partir de dezembro de 2018 o Hotel Iguassu Holiday estará sob nova administração, com um novo nome e novo posicionamento! Iremos melhorar desde a estrutura até o atendimento. Gostaríamos de pedir perdão pelos inconvenientes e que possamos ter você e sua família novamente conosco em um futuro próximo. Mais uma vez, obrigado pelo feedback.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to everything, friendly helpful staff, local bus right out the front.
Stayed 4 nights in Oct 2018
Response from Mayara Tinelli on Dec 5, 2018
Olá, Prezados! Agradecemos os comentários e as críticas construtivas. Gostaríamos de informar que a partir de dezembro de 2018 o Hotel Iguassu Holiday estará sob nova administração, com um novo nome e novo posicionamento! Iremos melhorar desde a estrutura até o atendimento. Gostaríamos de pedir perdão pelos inconvenientes e que possamos ter você e sua família novamente conosco em um futuro próximo. Mais uma vez, obrigado pelo feedback.

4/10 Poor

Paul, Rio De Janeiro

Disliked: Cleanliness, property conditions & facilities, room comfort
I think the hotel needs some serious grading. However they have a new Manager in place and hopefully he'll give it the upgrade it needs.
Stayed 1 night in Sep 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
Great location. Perfectly comfortable and adequate for the price. We enjoyed our dinner and it was helpful to be close to the airport and the falls.
Stayed 1 night in Jul 2018

6/10 Okay

Aldo, parana

Disliked: Cleanliness, property conditions & facilities, room comfort
Not very good
the hotel was in a nice place, but is very old. Is very big and not a lot of employes. The breakfast is poor, not tipical brazilian. The best is that you are close to the airport.
Stayed 2 nights in Jan 2018

4/10 Poor

Kirk, Florida

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the Best Value
Even 2 star hotels have hot water available at the sink in the bathroom. This hotel only has hot water as it comes from the shower head. There were so many switches in the room that you could not figure out what turned on what. The toilet seat was broken. The air conditioning did work as it can be very hot and humid in this part of Brazil. Free Parking. The breakfast offerings were minimal.
Stayed 1 night in Aug 2017

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel close to the beach.
One day a week fantastic market at the front door. Kitchen facilities to enjoy the fresh food. Close to buses that cheaply take you any where in the city. Walked the Copa and Ipanema Beaches and lost 15 #. Muito Bom

4/10 Poor

cr

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Old hotel needs some TLC
Hotel is old and rundown. It needs new paint inside and out. Beds are not comfortable and Decor needs to be updated. However for the price you pay , you can't complain too much. It includes breakfast which is decent. Only stayed for 2 nights. If it was for longer, we definitely would have found something more comfortable

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Grand older but good holiday hotel. Mixed guests.
Enjoyed 3 days in this quiet and comfortable hotel. Room Verandah overlooked the beautiful well kept gardens. Sunset in full view. The pool was nice needs a bit updating. Remember Latin American standards are not like the Aussies standards . Id go back again.

6/10 Okay

aussie, australia

Liked: Cleanliness, room comfort
Old classic
Hotel is old but.has character. Gardens and pool great. Large rooms. Staff helpful and pleasant but not much English spoken. The lady on the booking desk was. Great.

8/10 Good

abelkantun, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Good ubication hotel
Hotel is located between falls and the city.. Transportation is ok but you can find taxis any time. The staff is gentle. Rooms are old but clean. The city is ten minutes away and has restaurants everywhere. The airport is 15 minutes away. If you wanna go to Iguazu falls in Argentina is really easy by taxi. Don't forget your passports.

4/10 Poor

Caloy, US

Disliked: Property conditions & facilities, room comfort
Don't expect a nice place

10/10 Excellent

Judy, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Iguacu Holiday Hotel
We had intended to do some sightseeing but I got a bad cold and didn't feel like doing that. We decided to go on to our farm in Argentina. We hope to go back to this same hotel in March when we return to Brazil on our way to Mexico and then to the US. The fellow at the travel agency at the hotel even took us across the border through all the checkpoints and to the bus station on the Argentine side. The manager at the hotel was extra nice in helping us with our internet connections. The restaurant was more than adequate. We ate two meals there and enjoyed both of them. The staff at the restaurant were pleasant, helpful, and efficient.

2/10 Terrible

Roberto , Canada

Disliked: Staff & service
Hotel close to the falls. But the service isnt good enough

6/10 Okay

elcaballero, Austria

Liked: Staff & service
Old style hotel not far from Brazilian falls
Nice hotel pool. Good breakfast. Restaurant openings good. Transport available at desk, Quiet, a little old fashioned.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel , good service.
For short time this is best hotel to go and see iguacu water falls.good food ,goos service, good arranements to go and see falls.

4/10 Poor

Clau

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Another thing that appears on the web
It seems to be ok on the web, checking in the hotel - another history

4/10 Poor

W, Charlotte, NC

Disliked: Property conditions & facilities, room comfort
Renovation now !!!
The hotel needs renovation and a good interior architect.

8/10 Good

Del Palacio,

Stayed 1 night in Mar 2019

8/10 Good

Eduardo Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Att. Andréia Golfe - Gerente de Relações com os on Feb 27, 2020
Olá Eduardo Obrigada por sua avaliação Nos motiva a melhorar sempre mais Seja sempre bem vindo

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Me mandaron a un hotel en decadencia
Stayed 7 nights in Jan 2020
Response from Elisane on Jan 29, 2020
Buenos dias SR, Lamentamos que você não esteja satisfeito com o serviço oferecido. Trabalharemos com empenho para resolver a situação. Obrigado pelo seu comentário.

4/10 Poor

Luis Ariel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo buena ubicación! No recomendable!!!!!!
Muy mala calidad todo! Las camas malísimas, los colchones malísimos, el baño malísimo la tabla del inodoro rota, la ducha torcida había que pegarse a la pared, ningún lugar para colgar toallas ni siquiera el papel higiénico!!!!! El desayuno de normal para abajo! Salvo las pizzas del bar y la ubicación, el resto no vale lo que cobran, que no es poca cosa!!!!! No recomendable para nada!!!!!!!!
Stayed 1 night in Jan 2020
Response from Elisane on Jan 27, 2020
Lamentamos que você não esteja satisfeito com o serviço oferecido. Trabalharemos com empenho para resolver a situação. Obrigado pelo seu comentário.

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

joseguillama@gm, Miami

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen ubicado,cerca de las cataratas y de Argentina
Stayed 2 nights in Aug 2019

8/10 Good

MARCOS

Liked: Staff & service
Disliked: Property conditions & facilities
Precisa melhorar...
As fotos enganam... O hotel tem um grande potencial para ser melhor pré esta em precárias condições de conservação. Local muito bonito café da manhã simples, quarto quadruplo bem espaçoso porém em condições de conservação precária,localização ótima para quem em do aeroporto, próximo das cataratas e da Argentina.
Stayed 3 nights in Jul 2019

8/10 Good

Celso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma grata surpresa! Muito bom hotel
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De acuerdo a lo publicado. Variado desayuno.habitaciones muy amplias.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Cercano al eropuerto. Desayuno vriado. Burna atencion
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
es comodo para pasajeros en transito entre foz y puerto iguazu
Stayed 1 night in Jul 2019

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE
EXCELENTE SERVICIO
Stayed 1 night in Jul 2019

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Talita on Jul 2, 2019
Agradecemos pela avaliação. Estamos em processo de melhorias para assim melhor receber nossos clientes. Ficamos a disposição.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Precisa renovar as camas e colchões
Stayed 3 nights in Jun 2019
Response from Cíntia Ralph on Jun 26, 2019
Obrigado. Já estamos providenciando a troca de todos.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Mirna-sac-serviço de atendimento ao cliente. on Jun 4, 2019
Prezado!! Iguassu Holiday Hotel agradece pela sua pontuação. Nossa equipe está ansiosa por recebê-los novamente em um futuro próximo.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bom. A localizacao para mim foi exclente. Funcionarios gentis e pretativos. Muito bom.
Stayed 2 nights in May 2019
Response from Mirna-SAC-serviço de atendimento ao cliente. on Jun 3, 2019
Prezado!! Muito obrigado por dedicar parte de seu tempo para nos contar sobre a sua experiência. Ficamos muito felizes em saber que sua estada conosco foi de seu agrado e agradecemos seus elogios. Esperamos recebê-los novamente em muitas oportunidades.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Mirna-SAC-serviço de atendimento ao cliente. on May 24, 2019
Olá,sr.Arthur!! Iguassu Holiday Hotel agradece pela sua pontuação!! esperamos novamente seu retorno em breve.

6/10 Okay

Antonio

Liked: Staff & service
Médio.
O Pessoal do hotel atendem muito bem! Em níveis gerais foi satisfatório!
Stayed 4 nights in May 2019
Response from Mirna-sac-serviço de atendimento ao cliente on May 22, 2019
Olá,sr.Antonio!! Muito obrigado por dedicar parte de seu tempo para nos contar sobre a sua experiência. Ficamos muito felizes em saber que sua estada conosco foi de seu agrado e agradecemos seus elogios. Esperamos recebê-los novamente em muitas oportunidades. Atenciosamente: Mirna-SAC-serviço de atendimento ao cliente.

10/10 Excellent

JEAN CARLOS CEDOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muito bom atendimento bacana e todos educados , como melhoria o sinal da internet mais nao tira o excelente atendimento
Stayed 5 nights in May 2019
Response from Mirna-SAC-serviço de atendimento ao cliente on May 22, 2019
Olá,sr.Jean Carlos!! Iguassu Holiday Hotel agradece seus comentários positivo,levaremos em consideração o ponto mencionado a internet a fins de melhoria futura. Esperamos em breve seu retorno ao nosso Hotel. Atenciosamente: Mirna-SAC-serviço de atendimento ao cliente.

8/10 Good

Verified traveler

Stayed 1 night in May 2019
Response from Mirna-SAC-serviço de atendimento ao cliente. on May 14, 2019
Iguassu Holiday Hotel agradece sua pontuação!!

6/10 Okay

Claudionor

Liked: Staff & service
Disliked: Cleanliness
Cheiro
O quarto tinha um cheiro de guardado ..tipo muito tempo fechado mas no resto tava bom
Stayed 1 night in May 2019
Response from Mirna-SAC.Serviço de atendimento ao consumidor. on May 6, 2019
Hola,sr.Claudionor!! Queremos dizer o quanto é importante para nós receber sua avaliação, não apenas pelos comentários positivos do nosso hotel como um todo, mas acima de tudo, porque contamos com a sua opinião para melhorar os pontos mencionado sobre os quartos. Receba nosso sincero agradecimento!!

8/10 Good

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Mirna-SAC/Iguassu Holiday Hotel on May 2, 2019
ola,Iguassu Holiday Hotel agradece pela pontuação!!

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
las cucarachas y lagartijas, abandonado , de terror
Stayed 1 night in Apr 2019
Response from Mirna-Supervissão de atendimento on Apr 22, 2019
Iguassu Holiday Hotel agradece sus comentários.

10/10 Excellent

Carla Giovanna

Liked: Cleanliness, staff & service, room comfort
Foi muito boa no geral, o custo benefício é muito bom.
Stayed 4 nights in Apr 2019
Response from atte:Mirna-Supervisão de atendimento. on Apr 22, 2019
Prezada,sra Carla !! Queremos dizer o quanto é importante para nós receber sua avaliação, não apenas pelos comentários positivos do nosso hotel como um todo, mas acima de tudo, porque contamos com sua confiança em nos indicar para seus amigos e viajantes que procuram informações sobre o Hotel........ Receba nosso sincero agradecimento

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Buena estadía
Muy bueno el servicio y si bien la habitación estaba un poco mal mantenida (paredes, baño) y de aspecto no era lo mejor, tampoco estaba deteriorado y las amenities del hotel (comida, lugares comunes, áreas de recreación, estacionamiento) estaban más que bien.
Stayed 3 nights in Apr 2019
Response from Mirna-supervisão de atendimento. on Jun 13, 2019
Iguassu Holiday Hotel agradece sus comentários es muy importante para que podamos mejorar y tratar los mencionado puntualmente.

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from Supervisão de atendimento ao cliente. on Apr 22, 2019
Iguassu Holiday Hotel,agradece pela pontuação.