Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
2.0 Room cleanliness
2.5 Service & staff
1.5 Room comfort
1.5 Hotel condition
They paid and stayed.
by Rebecca from Concord, CA
Bad hotel for family, more like a hostelPosted Jan 2, 2013
Pros: Female desk clerk was lovely
Cons: Marco who used google translate to speak English.
One clearly Marco was enough to ruin for the rest of the staff who were nice. Sheets smelled like they had not been changed, bathrooms were nasty, food was bad.
DisappointingPosted May 4, 2012 on Hotels.com
Hotel has lots of potential, but definitely needs some renovations and updating. Room was comfortably large and the maid service was good. However, when we arrived the room stank strongly; seemed to be coming from a drainage pipe, so you can imagine the type of smell. Also the shower wasn't working. They were responsive and repaired the shower by the end of day 1, but taping over the floor drain did not stop the foul smell from continuing to backflow into the room. One of the windows didn't close properly, thus allowing in traffic noise from the street below. And then on our last day, the hot water heater broke and if we wanted warm showers, we had use the shower in another room. Overall, disappointed.