Spa

Reviews of Airport- & Seminarhotel

Airport- & Seminarhotel
An der Gehespitz 85, Neu-Isenburg

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 105 reviews" "
Rating 8 - Good. 44 out of 105 reviews" "
Rating 6 - Okay. 27 out of 105 reviews" "
Rating 4 - Poor. 8 out of 105 reviews" "
Rating 2 - Terrible. 7 out of 105 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew, Boulder

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room with kitchen, and attentive staff.
Stayed 1 night in Mar 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
never consider again
There is no proper entrance for the hotel, means you have to walk pass a quite long passage way then only you can see the entrance. The terrible thing is there is no hot water for shower on next morning (about 7.00am) we tried to call reception, but the phone in the room is not function at all ! Breakfast also very bad, even no refill when the food is finish !
Stayed 1 night in Nov 2019

8/10 Good

Hema

Stayed 2 nights in Sep 2019

10/10 Excellent

JAYNE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
There were no staff present on the Sunday that we checked in. A key was left for us in a lockbox. Lights were off in stairwells and in hallways. I think that we were the only guests in the building. There was no one to help arrange airport transfers for the next day. My wife felt unsafe.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people great breakfast for sure. Also the staff was friendly.
Stayed 1 night in Jun 2019
Response from Frontdesk on Jul 3, 2019
Thank you very much for the great review, we hope to welcome you back soon in our house

8/10 Good

MARIANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to airport. Great meal in beer garden
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
so so
Quite surprise for the price, more expensive but not that better than other hotels in the same area. No night service. Wifi was very slow....
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Good Hotel if in Transit
Hotel is 5-10 mins away from airport. Taxi to hotel was 21 Euros and from hotel to airport was 16 Euros. It's in the middle of an industrial area, so nothing around it unless you have a car. Also front desk people leave at 11pm and come back at 6am. You might get hungry and there's nowhere to eat so bring some food with you. Breakfast starts at 6 and it was pretty good. It cost 11 Euros. Room was tiny and bed had one pillow. Room was tiny but clean. It's an ok hotel for connecting flights but can get boring and lonely at night.
Stayed 1 night in Sep 2017

4/10 Poor

Tom, Toronto

Liked: Cleanliness, staff & service
Another airport hotel
Located in an industrial area, with no surrounding charm. No A/C and it was very warm the night I stayed. Lots of road and airport noise if you opened the window. Advertised airport shuttle but had to pay Euro 12.50 for the priviledge.
Stayed 1 night in Jun 2017

2/10 Terrible

Wendy S Coddington

Disliked: Room comfort
Avoid at all cost
Advertised AC, but hotel had none. Their solution to the 90 degree heat was to open my window. I was on the ground floor - major security problem with that suggestion. No night clerk. You are out of luck if you need anything late or early. Restaurant was poor. Ordered a hamburger at 9:15 pm because the restaurant closed regular service at 9 and that was all they had. Burger was pretty poor, reheated from frozen. Location the worst in Frankfurt. In an industrial complex all by itself. I would never stay at this hotel again.
Stayed 1 night in Jun 2017

8/10 Good

Fabio

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and New, 8min for airport
Very clean and new room, bathroom with acessories, tight space but excatly what I needed for a half night before boarding. Had dinner at the buffet, only option avaliable that evening at the restaurant. Only consideration I would not top rate my stay is because of the ammount of noise outside my room, door is very thin so all stpes, doors, elevator noise just go right in your room. I used my earplugs to sleep which did the trick 100%, but be mindfull of this situation if you need decent rest.

8/10 Good

Bianka, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and nice facility
Stayed in the hotel to ease my return trip to the US. It is conveniently located not far from Frankfurt main train station (25Euro cab ride) and provides a shuttle to the airport (additional charges applied for me). The staff was extremely welcoming, helpful, and informed. I enjoyed a drink at the bar, which was well stocked and the bartender was also friendly. I also purchased the breakfast buffet, which was a great value for the price. Again, the staff here was exceptionally friendly and helpful. My single room was small, but very sufficient and clean. The hotel was quiet. The only downside was the mattress cover, which seemed to have some plastic sheets underneath the linen, therefore making it a rather sweaty deal (I turned the heater completely off and it was freezing outside, so I wasn't hot due to an overheated room). Unfortunately, I had no time to enjoy the pool and fitness room.

8/10 Good

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently close to the airport
My girlfriend and I stayed at the hotel for one night after our plans at another location fell through. The hotel was about 10 minutes away from the airport and easy to spot. We got free breakfast and enjoyed the sauna. Highly recommend for a quick stay near Frankfurt.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Not the best location
I booked a premium room, although looking at pictures it looked more similar to a standard room. I was told the premium rooms are the newer rooms. The room I got didn't necessarIly seem old, but it definitely didn't have the same furniture or eye catching red painted wall as it showed on the website. There is nothing in the area. No restaurants other than the one in the hotel and it is not open all day. Menu was limited and the service was a little slow although staff was friendly. Overall, the hotel seemed clean but there were some scratches/scuffs on the wall. The location is about 10 mins away from the airport but there is absolutely nothing in the area. Might as well stay 15 mins away in Frankfurt.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Patrick was very helpful in getting me info and ordering taxi's when needed.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great food and bar
We stayed one night as we needed a place near airport. Hotel is very nice although it is located in an industrial area with nothing nearby. No worries: the hotel restaurant was delicious and the beer cold. Room was clean and comfortable. Breakfast was superb with eggs, sausage, and even bacon. If you need a place near airport this could work well for you.

6/10 Okay

Verified traveler

Disliked: Staff & service
Close to airport with attendant noise.
Close to airport with attendant noise. Location is hard to find. Staff not particularly helpful. Breakfast (11 euros) not with the price - eat out if you can. Rooms okay.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, convenient to airport
We stayed for only one night. The room was fine for our group of four adults, and had a kitchenette, which was unexpected. It was clean and very close to the airport, which was why we chose it. We didn't have any interaction with the staff as we arrived fairly late at night, so I can't speak to that. There didn't appear to be very much parking for the size of the hotel, but we found a spot.

6/10 Okay

Verified traveler

8/10 Good

Achim, Greensboro, NC

Liked: Cleanliness, staff & service
Hotel close to airport without bells and wistles
I have stayed at this hotel for the second time. The first time I was upgraded to one of their renovated rooms. That room was perfectly fine, modern, equipped with flat screen TV, nice comfortable bed. This time I was not upgraded. I got one of the rooms that has not been updated in a long time it seems. It was the first time in years that I saw an old tube TV (CRT) with a screen size of about 16 inches. The remote didn't work either so I had to use the buttons on the TV which was not hard to do because the TV was about 2 ft. away from your bed. The bed itself was very small. If you are oversize, you might fall out. I am 200 LBS and 6'2 and it was ok for me, but again, it was a single size bed which is really sub standard for any hotel room in my opinion... The restaurant food is really good. The breakfast is perfect in my opinion, the staff is very friendly and the hotel is very clean. Again, I stay here to catch my plane from FRA airport at 10.15 in the morning. The drive from this hotel to the terminal is about 6 minutes, so that is perfect and of course the price is really affordable. I will for sure stay here again because it is convenient for me but I hope they will renovate all the old rooms and update the equipment. A 32inch flat screen TV cost around 250 USD so I would hope that is an expense that is well worth it. Also, those single beds that are around 30 inches wide need to go, they are just too small.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Perfect place for the night before a flight.
The Staff was very helpful and friendly. The room was immaculate and the amenities a pleasant surprise. The entire experience was positive.

10/10 Excellent

Regasa, Lonfon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. I stayed 7 days the I love the staffs.
It's nice and clean . The sauna need a power not that hot! But overall it's nice . Nice people they are helpful .

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not Stay At This Dump
This place is a scary dump and we did not stay there but went and found a different hotel,, Hotels.com should take this off their site.

8/10 Good

John, Cannock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tucked away, but a little gem
Don't be put off when you arrive. It's a bit tucked away Oman industrial estate in the middle of nowhere, but the standard is pretty good in all departments. My only advice is that if you're looking for somewhere to go for a walk and find a restaurant / bar, it's no good. But if you want to stay in the hotel it's pretty good and the food was pretty good too.

10/10 Excellent

axel, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
This hotel may be considered out in the middle of nowhere, but that is not really true. It is a $20 taxi ride from the airport or a 10-13 minute drive. Parking is free. The train station is a 15 minute walk away on a very clean and modern sidewalk. The rooms are ultra clean and modern. The bar/restaurant has a 2 lane bowling alley and foosball tables, all new. The dining room is excellent, breakfast a very good deal. Great staff.

6/10 Okay

David, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities
More for arranged groups than individual travelers
This is a very no-frills hotel in an industrial and warehousing district about 3 miles from the Frankfurt airport. Don't expect luxury as it is sparse but clean. The staff was very friendly and helpful and the breakfast was very nice. I chose this hotel because it mentioned on their website that they had a shuttle to the airport. It turns out that is not exactly true as I was told that meant they could arrange a shuttle if you wanted one. I had to take a taxi from the airport (20 Euros) and back (15 Euros) which added to the $178 hotel bill made this one just as expensive as one at the airport without the hassle. I'll skip the taxi rides next time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good confortable hotel. Good location close to FRANKFURT Airport

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

mayer, ecuador

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
a bad self service hotel
it looks that a fantasmagoric hotel, no one attend in the lobby, a self service hotel, very far from the Frankfurt airport there is no food to eat, nothing to drink

6/10 Okay

Det, Boston

Liked: Cleanliness, staff & service
Good hotel for the money
I liked the location and functionality.A little outside of FRA and offers good rates w/o all amenities other hotels offer

8/10 Good

Geoff Moule, Turkey

Liked: Cleanliness, property conditions & facilities, room comfort
Difficult to locate
No amenities in the immediate area. Food in restaurant was basic

2/10 Terrible

JoeC, Cornwall

Disliked: Staff & service, property conditions & facilities, room comfort
Not Very Helpful
The unfriendly staff lets the place down. Arrived early and was told a room would take 3 hours to clean, I offered to clean it myself but they would not let me! Room was okay, free WiFi but could do with better towels.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
I wouldn't go another time
It has been difficult to find the hotel with the taxi. The staff in the morning wasn't very helpful to find a taxi and there was quite a long queue for the check out. (There was a big fair going on in Frankfurt so they had to manage lots of people.) German buffet for dinner and normal breakfast. Quite clean and comfortable the room, but a light wasn't working. I would recommend it only if there is no other alternative and you need to stay close to the airport.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Quiet and cozy hotel.
Warm and friendly staff. Clean rooms and a very nice place for people on a budget. The only grouse was very poor wifi connection in the room.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for all
Stay just one night but it was great. The room was very comfortable and clean. You are going to have to play around a lot to internet, so hopefully you have WiFi on your phone. Downtown is very close by and great shopping and places to eat. I would stay there again.

6/10 Okay

KL

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Quiet
Mainly for Business travelers. Nothing in the area to do. Very quiet location.

2/10 Terrible

Paul v

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ghost town
First of all the map is wrong! The hotel is no where near the zeplinheimer station. Its about 6 kilometers away in the next town over. We stayed there on a holiday ( the reunification of Germany ) and when we got to the hotel there were no staff at the hotel at all. All the lights were off, doors locked, nobody was there. We pressed a bell outside the door and a guy in munich answered, he buzzed us in and said the keyes are on the front desk and that there might be someone comming in the morning, but he did not know for sure! Had a hard time finding the room, lights didn't work. No alarm clock that worked, no wake-up call nothing!

8/10 Good

Barbara

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Norbert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lage, Preis & Leistung passt
Das Hotel liegt günstig zum Airport Frankfurt und hat auch eine gute Autobahnanbindung. Die Zimmer sind relativ klein aber ausreichend. Zimmer und Bad lassen sich separat Heizen. Nichts besonderes aber okay. Lage, Preis & Leistung passen gut zusammen.
Stayed 1 night in Feb 2020

6/10 Okay

Maria

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotelpersonal sehr freundlich. Zimmer minimal eingerichtet. Platzierung von Fernsehen (fast im Bett) total störend. Satellit entweder nicht vorhanden, oder gesperrt. Kaum Internationalen Programmempfang möglich. Fenster offen zu halten unmöglich, zu laut wegen Flugverkehr direkt über das Hotel. Zimmerpreiserhöhung aufgrund Messe ist zu Messeentfernung und Hotelleistungen unberechtigt. Frühstück zu Hotelpreis zuzüglich extra zahlen ist nicht korrekt.
Stayed 6 nights in Feb 2020

6/10 Okay

P.Wiegmann, Verl

Business traveler, Traveled with partner
Das Zimmer war zu klein, Wassertemperatur in der Dusche ließ sich nicht regeln, sonst war's o.k.
Stayed 1 night in Feb 2020

8/10 Good

Hans-Jörg

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War so wie gewünscht und erwartet. Personal sehr freundlich
Stayed 1 night in Jan 2020
Response from Airport- und Seminarhotel Neu- Isenburg on Jan 30, 2020
Vielen Dank für Ihre positive Bewertung. Wir freuen uns, dass Sie mit Ihrem Aufenthalt zufrieden sind und erwarten Sie baldmöglichst wieder zurück.

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

Katrin

Liked: Cleanliness, staff & service, property conditions & facilities
Kurzrast vor und nach dem flug
Gute lage zum flughafen
Stayed 1 night in Nov 2019