“Excellent Service from Desk Personnel”
The hotel and room were perfectly adequate for my needs. I spent little time there other than sleeping so the small room was no problem. It is across from the main train station so was perfectly sited for my needs. My tour company right was located around the corner. Lots of good eateries in the area.
Complaints: just a few - the free computers in the lobby and lounge were often off line, but there were enough that I could always find one to use there or in the next door hotel. I could not print my return ticket boarding passes from them.
On occasion the elevator would stick, but if you pushed the door all the way closed, it worked.
The room was a little hot at night, so I opened the windows, but the early morning tram noise would keep me awake. (I was 2nd floor, front)
Could have used safes in the rooms, but the counter staff looked after my needs.
Positives: Excellent counter staff, (One lady even looked after arranging a tour from me because I was unfamiliar with the phones and spoke no German). All front counter staff were fabulous.
Shower in the bathroom was excellent. Bed was comfy. Computers were invaluable for keeping tabs on my flights, etc. Coffee at front desk was 1st rate.
All in All, it was what I needed: clean, safe friendly place to spend the nights. I would return.