Ratings based on 363 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
95% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom FL

Good location but very bad condition.

Posted Apr 25, 2015
Everything very old. The bathroom smells very bad. No AC, I don't know how they do in summer time!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom VERONA

Bella esperienza

Posted Mar 26, 2015
Pros: COLAZIONE, CAMERA AMPIA
Cons: Le camere con moquette...
Location: Vicinissimo alla stazione e a tutti i mezzi per circolare in città.
Ho soggiornato in questo hotel per la fiera ISH. Devo dire che è stata una piacevole scoperta! Vicinissimo ai servizi, stazione, centro e mezzi per la fiera (5-10 minuti). Chiedete se possibile le camere con il pavimento laminato (la moquette mi da sempre fastidio). La camerta era davvero spaziosa e pulita, il frigobar free, wi-fi free, tv con canali Italiani. La colazione dura dalle 5 alle 11 di mattino! c'è un buffet incredibile, qualsiasi cosa, davvero buona! lo consiglio a tutti per il rapporto qualità prezzo, anche il personale è molto disponibile in caso di problemi.
Comment from Hotel Management
Mar 30, 2015 by Hotel Excelsior, Hotel Management
Dear Guest, Thank you very much for choosing Hotel Excelsior for your stay in Frankfurt. We are glad that you were satisfied with your room, the central location of the hotel and the selection of our breakfast buffet. We are delighted to read your positive comment about our hotel staff and the price performance ratio. We do our best to assist you with any request. It will be our great pleasure welcoming you soon again. Best regards, Hotel Excelsior
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2015
Pros: die Lage-zentrale und die Ruhe F.F.
Cons: An diesen Frage, antworte ich: es gibt immer besser zu werden. Z.B.
Ich WAR 3 Nächte bei Ihnen und war im ganze nur sagen: es war sehr schön und sehr zufieden über ALLES: sauberkeit-SERVICE-Frühstück-personal am reception.Ich habe mit freude das Hotel gebucht bekomme,weil ich es verlangen habe ,da ich das Htl sehr gut kenne vom vergangenheit.Bei nächste Aufenthalt in Fra werde ich mich wieder an Sie wenden.Sie sind eifach zu empfehlen.Wir werden uns in Fra wieder sehen,und mit diesn Gedanken begrüsse ich Sie mit freundlichen grüssen Ferretti Fernando in München
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

フランクフルト中央駅に隣接

Posted Mar 20, 2015
冷蔵庫の中の飲み物は、ビールを含めて全てフリー。朝食も思っていたよりも種類もあり、美味しかったです。バスタブもあるし、シャワーも固定ではなく、ホースの付いたタイプでした。駅前で、夜は治安があまり良くないですが、ホテルは快適でした。お値段以上だと感じました。また次回も利用すると思います!
Comment from Hotel Management
Mar 23, 2015 by Hotel Excelsior, Hotel Management
Dear Guest, First of all we would like to thank you for being our guest and for leaving a comment. We are glad that you were satisfied with our breakfast buffet and the free facilities. We are delighted to read that you would stay again with us. We are looking forward hosting you again. Kind regards, Hotel Excelsior
3 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

フランクフルト駅出たら目の前!

Posted Mar 16, 2015
立地がいい。 朝食もおいしい。 部屋の冷蔵庫にあるコーラ、水、ビールも無料。 ただ部屋の電気が4つのうち2つしかつかなかった。
Comment from Hotel Management
Mar 23, 2015 by Hotel Excelsior, Hotel Management
Dear Guest, Thank you very much for being our guest and for commenting about your stay. We are delighted to read that you were satisfied with the central location of the hotel, the included breakfast buffet and the free facilities. We are looking forward welcoming you back again. Best regards, Hotel Excelsior
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 15, 2015
フランクフルトにあるので、ここを拠点にして色々なとこにいけました。 また、部屋の冷蔵庫に入ってる飲み物や、 朝食が無料でついてくるので、とても助かりました。 ホテルの方も皆親切で、快適でした。
Comment from Hotel Management
Mar 23, 2015 by Hotel Excelsior, Hotel Management
Dear Guest, Thank you very much for staying at the Hotel Excelsior and for sharing your feedback with us. We are delighted to read that you were satisfied with the included breakfast and the complimentary extras. It would be our great pleasure hosting you soon again. Best regards, Hotel Excelsior
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Seoul

프랑크푸르트 중앙역에서 매우 가까움(도보 1분)

Posted Mar 12, 2015
Pros: 조식 무료 제공이 인상적임
Cons: 객실 내 환기, 엘리베이터 개선
Location: 프랑크푸르트 중앙역 근처
객실 내부에 특유의 냄새는 조금 있지만. 심하진 않음. 잠시 들렸다 가는 여행객들 위주임
Comment from Hotel Management
Mar 16, 2015 by Hotel Excelsior, Hotel Management
Dear Guest, Thank you very much for leaving a comment about your stay with us. We are glad that you were satisfied with the central location of the hotel. We hope you could enjoy the free benefits such as the free minibar, free internet access, free refreshment buffet and the included breakfast buffet. We are looking forward welcoming you back again upon your next visit to Frankfurt. Best regards, Hotel Excelsior
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 12, 2015
Cons: 早朝着だったため、スーツケースの預け入れをお願いすると、保管室の鍵を渡され、自分で持っていきました。預かっていただけるんですが、セキュリーティー的にどうかなっ?と思いました。
フランク中央駅から徒歩5分もいりません!! スーツケースをゴロゴロ引きながら移動するには抜群の立地です。
Comment from Hotel Management
Mar 16, 2015 by Hotel Excelsior, Hotel Management
Dear Guest, Thank you very much for leaving a comment. We are glad that you were delighted about the central location of the hotel. We hope you have enjoyed our complimentary facilities. We are looking forward welcoming you again. Kind regards, Hotel Excelsior
4 out of 5
Recommended
for Everyone
by A verified traveler

駅からすぐ

Posted Mar 11, 2015
駅を出ると見えるのでホテルを探して迷うことはありません。冷蔵庫の中が無料なのがうれしかったです。朝食も豊富で野菜もあるし、ヨーグルトがすごくおいしかったです。
Comment from Hotel Management
Mar 16, 2015 by Hotel Excelsior, Hotel Management
Dear Guest, Thank you very much for being our guest and for sharing your feedback with us. We are delighted to read that you were satisfied with the central location of the hotel, the breakfast buffet and the free minibar. We are looking forward hosting you soon again. Best regards, Hotel Excelsior
3 out of 5
Recommended
for Everyone
by A verified travelerfrom incheon

중앙역인접 미니바무료 다양한조식

Posted Feb 28, 2015
중앙역인접 미니바무료 다양한조식 히터가안되 리셉션 전화시 고장났다고만함 시설도가격도 다괜찮았지만 너무추웠고 직원들의태도가맘에 안들었음.
Comment from Hotel Management
Mar 12, 2015 by Hotel Excelsior, Hotel Management
Dear Guest, Thank you very much for leaving a comment about your stay with us. We are delighted to read that you had a pleasant stay and that you were satisfied with the breakfast buffet and the complimentary facilities. We are looking forward welcoming you back again. Best regards, Hotel Excelsior