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Reviews of Hotel Münchner Hof

3 out of 5
Hotel Münchner Hof
Münchener Straße 46, Frankfurt, HE

Reviews

6.8
Rating 10 - Excellent. 136 out of 1000 reviews" "
Rating 8 - Good. 341 out of 1000 reviews" "
Rating 6 - Okay. 344 out of 1000 reviews" "
Rating 4 - Poor. 127 out of 1000 reviews" "
Rating 2 - Terrible. 52 out of 1000 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

LM Felicito, Georgetown

Traveled with family
I dont recommend this hotel.
Stayed 1 night in Jul 2023

4/10 Poor

Kendra

Traveled with family
Disliked: Property conditions & facilities
There was a lot of people openly taking drugs around the hotel entrance. The hotel was relatively clean in the room. The curtains were broken and hanging off the rod. The room was stifling hot, with only a dusty fan to cool the room. The tv did not work. I would never recommend this hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

Liam

Stayed 1 night in Jun 2023

2/10 Terrible

Ismail

Disliked: Cleanliness, staff & service
I had a very dirty towel, I discovered that after using it after shower.. it was all dirty, I had to shower twice after using it and still had disgusting feelings.. I told the management and didn’t bother themselves of saying sorry or offering anything..I have photos of the dirty towels
Stayed 1 night in Jan 2023

4/10 Poor

Manoj kumar

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Hiu Yan

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Room was rather dirty, not vacuumed for ages, although bathroom/toilet were pretty clean. Alright deal for a buck I guess.
Stayed 1 night in Oct 2022

6/10 Okay

luigi

Business traveler
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Rena

Business traveler
Liked: Staff & service, room comfort
convenient to stay
the reception is efficient. you don't have to wait long if you got a reservation. They are warm welcomed you. The thing is even though the hotel banned to smoke, but I smell cigarette. The place is very close to the central station and convenient to keep travel.
Stayed 1 night in Dec 2019

10/10 Excellent

Hasan Ozkay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shon
Good
Stayed 2 nights in Dec 2019

8/10 Good

Achim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gut und günstig, von daher empehlenswert
Angenehmer Aufenthalt und freundliches Personal. Gute Einrichtung.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Stayed 6 nights in Nov 2019

4/10 Poor

O., New York, NY

Business traveler
The walls between rooms are so thin that you can hear your neighbors as if they are in your room. Especially if they talk until 2 a.m. and snore afterwards. I spent a terrible night in the hotel. The hotel is close to the central train station. On the one hand, it is convenient if you travel. On the other hand, there are a lot of suspicious people in the area. So, I would not recommend to go around after dusk.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is in need of a ton of updates. Cockroaches in our hotel room. Unclean towels. Mold in the bathrooms. Bad neighborhood at night. Only stayed for one night but would definitely not recommend.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Daniel H.

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was adequate
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
A very loud hotel. Not very restful at all.
This place is very basic. Carpets were stained but the bed and linens etc were fine. What is most annoying though is that it is very loud. the walls are paper thin and you can hear everything from the rooms next to you and the hallways. The street below is extremely noisy with many bars and people drinking on the streets till 2:00am. Since there’s no AC, you have to keep the windows open making it even louder.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff members are very professional. All services was good.
Stayed 1 night in Sep 2019

10/10 Excellent

Hasan Ozkay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Great Location
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Property conditions & facilities
Actually we didn't go inside. The area around this hotel is nothing but a Dump. Outside for more than 3 blocks there were drunks walking up and down the streets, people sleeping on the ground. There's a casino on one of the corners that looks like a trash bin spilled all over the place. It's pretty awful. No thank you for us.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
The room smelled of cigarette smoke and musty. I couldn't leave the window open as the room was facing directly onto the road.
Stayed 1 night in Aug 2019

4/10 Poor

Graham

Traveled with group
Disliked: Staff & service, room comfort
Don’t stay here
Rude staff and room was ridiculously hot
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Convenient to train station and river walk. Very loud street noise and odor coming from bathroom.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Frankfurt Hbf and thru that the airport. Late night shopping for toiletries etc was possible as was direct access to döner shop. Friendly hospitality made me second guess what country I was in. That's a good thing. Very positive experience.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Shower room was not clean.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff with great access to central train station - you can literally see it from the front door!
Stayed 2 nights in Jul 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE. HORRIBLE. DIRTY. THIEVES.
Dirty Room. Dirty Bathroom. No AC. Everything smelled like mold. My wife and I were offered free breakfast. On checkout we were charged. The little man at the desk assaulted my Wife and I when I refused to pay for the free breakfast. Said he would KILL me... He threw our luggage around. He physically assaulted me. I am following up with the Frankfurt Police. DO NOT STAY HERE.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Better to have a kettle in the room. More pillows and blankets in the wardrobe.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Building of hotel is in a very lively area near the Central station. Good thing was that I had room opposite of the street. It was enough for me to sleep well. Bad thing is, there's no AC. TV was not working (could listen to radio though). Few days there was rough smell from somewhere but more or less it was positive. Breakfast is very good. Very pleasant and helpful stuff. It was very close to my meeting places - walking distance. And it is pleasant to go to river banks. Frankfurt is colorful city.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has its plus points.It has a great location,the price was very reasonable and the room was cleaned every day.However,the walls are paper thin so if you've got noisy people staying anywhere near your room you can forget getting enough sleep.
Stayed 5 nights in May 2019

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Nightmare
This booking was for 4 nights, we left after the first night. Upon arrival we requested 2 additional pillows to be sent to our room and was told that he will organise them and deliver them to our room. It had reached 11pm and we had not received our pillows yet. I then rang reception and asked if I could have the 2 additional pillows sent to the room, in which the person on the phone was rude and kept trying to tell me that my English was bad and to come down stairs. I would like to make the point I am Australian born and my native tongue is English. I then went down to reception and asked the man (Leo) if I could have the 2 additional pillows we had requested earlier in which he then become frustrated and started to became agitated that we don’t speak German and asked us why we came to this hotel and not speak German. This was upsetting for us because firstly we are visiting on a 2 week holiday and secondly, their website has an English option which appealed to us as an ideal hotel. It got to the point where the man (Leo) stood up and began to cower over the counter towards my partner and told us our English wasn’t welcomed here. This is all over 2 pillows which baffled me as to how angry and unprofessional he was getting. His actions and body language was very intimidating and un-welcoming to the point we felt we needed to leave. Upon leaving, the receptionist (different person again) told us that we were to contact hotels.com for a refund, this is not true.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service and prices. Walk around central station, it is very easy for food, shopping, etc
Stayed 2 nights in May 2019

4/10 Poor

Andrea

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Tooraj

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
It is very close to the train station which worked well for us since we were taking a train in the morning. However the hotel is old and needs renovation.
Stayed 1 night in May 2019

8/10 Good

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Raymond

Liked: Cleanliness, staff & service
Great service .. location suited us ...bid wild closer to train station ... But overall great stay .
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was under construction and the noise level in the room was difficult to tolerate even with headphones. The room was rather small and not the cleanest. The stay was tolerable for just one night, however.
Stayed 1 night in Apr 2019

4/10 Poor

B

Disliked: Staff & service, amenities, property conditions & facilities
Not a 3 star hotel. Felt like a dorm room. Could hear main door 3 floors below every time it shut and the conversation of anyone that came in.
Stayed 1 night in Apr 2019

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
staffs not friendly
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
I chose this hotel because it's close to the train station. The room was bare-bone and fairly clean. I did not find a thermostat and I was cold one night and too hot the second night.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
An ok hotel but you get what you pay for close to everything but nothing glamorous. But saying that I would stay there again. Staff were great
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2018