Ratings based on 18 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
72% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
2.9 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from kwt

Triple room is an appartment which is very old

Posted Oct 10, 2014
First it's not easy to take your bags all the way to the appartment second the room was dirty and old the interior design was horrible the size of the appartment is large however we prefer a clean room in the same building , the wi fi was broken , and I've read one of the comments that it was off 4 days prior to my 2 night stay , no wi fi for these nights
2 out of 5
by A verified traveler from texas

Really foul odor....toilets running

Posted Oct 9, 2014
Pros: Nothing
Location: Good locations
Really small, smelly and terrible hotel personel. Breakfast was ok. Be ware.
3 out of 5
for Couples
by Jason from Calgary

Average stay

Posted Jun 1, 2014 on Hotels.com
We got the junior suite as an upgrade which was huge, but it smelled of cigarettes, so we asked to be moved the next morning. The new room was better, but not great. The location is what makes this hotel worth staying at.
3 out of 5
for Everyone
by Wes from Kentucky USA

A pleasant surprise in downtown Frankfurt.

Posted May 8, 2014
Pros: The night shift reception clerk made us feel a home.
Cons: Internet in each specific room.
Location: We enjoyed the location because it was in old town Frankfurt. Right where we wanted to be.
We are initially uncertain because the reception desk was located on the 2nd floor of the building. No hotel parking was available but the airport shuttle driver was exceptional. The breakfast was very adequate. We would consider staying again because of the location to old town Frankfurt. Cost was very good value. The staff were very pleasant and helpful. Internet service was provided upon request and available in the reception area.
3 out of 5
for Everyone
by A verified traveler

convenient and clean hotel

Posted Apr 21, 2014
I stayed 3 nights here: central location, clean room, friendly hotel staff, open 24h. Lived up to my expectations for the price.
4 out of 5
for Business Travelers
by A verified traveler

Great location

Posted Apr 4, 2014 on Hotels.com
Very good hotel staff and super location.
4 out of 5
by Traveler from Texas

Perfect for Christmas Markets

Posted Dec 6, 2013 on Hotels.com
The hotel is on a pedestrian street, and there was a Christmas market right in front of the hotel. I will say that made it a bit difficult to get to the hotel while dragging luggage (we took public transport from the airport). When the man at reception (who wasn't overly helpful or friendly) told us we were upgraded and staying across the street in one of the apartments, I groaned at having to take heavy luggage back downstairs and cross completely packed pedestrian street / Christmas Market. Once there, though, our apartment was very spacious (much more than we actually needed for just 1 night) and clean. Breakfast was good, and overall, this was a good value.
3 out of 5
for Everyone
by Kiwi Travellers

Modest hotel

Posted Nov 1, 2013
Pros: Its location.
Cons: Ensuring that people who have travelled considerable distances (i.e. from the southern hemisphere) are given rooms with an outlook.
Location: Location is excellent for access to shops in the Zeil and the opera house.
We have often stayed in this hotel over many years. Despite having booked months in advance we were disappointed this time to be allocated an internal room without any outlook. However, the hotel was able to move us to a better room thankfully. This hotel has not changed over the last years, but remains a good modest hotel with clean rooms and a most convenient situation for the main Frankfurt shopping area.
1 out of 5
by Bear from SA

Terrible hotel for the family.

Posted Oct 20, 2013
My booking condition included wifi wireless internet in the room. That is my first condition whenever I book a hotel. But, when I checked in I was noticed that no wifi is available. I claimed it to the receptionist summiting my booking document which has wifi wireless internet condition. His reply was exactly like that "no wifi available, no way, I cannot help you". That was all. There was no more explanation. I could not continue to claim, because my family, wife and a daughter, felt some scary from his talking and attitude. Instead of claim to the hotel, I claimed it to Expedia. When I checked out, I could not hear 'bye' or 'good bye' from receptionist (I am not sure the receptionist was the same person I met during checking in). It was the most terrible experience I have ever had at the hotels.
2 out of 5
by i work and trav

Not Good

Posted Sep 12, 2013
Cons: Complete refurbishment
Location: Rubbish
Very run down hotel in a very nasty area would not recommend. Will definitely not return.