Ratings based on 66 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

angemessenes Kongresshotel

Posted Nov 10, 2014
Pros: Seminarräume und Verpflegung ist gut
Service und Verpflegung während des zweitägigen Seminars war in Ordnung. Minuspunkte gibt es wegen toten Fliegen auf dem Hotelbett und ziemlich lautem Straßenlärm. Selbst bei geschlossenen Fenstern ist der Lärm nicht abgemildert.
Comment from Hotel Management
Nov 25, 2014 by Doreen, Hotel Management
Vielen Dank für Ihre Bewertung. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten wegen der toten Fliegen und geloben in diesem Punkt Besserung. Wir feuen uns dennoch dass es Ihnen ansonsten gut bei uns gefallen hat und freuen uns Sie bald wieder zu als Gast begrüßen zu dürfen. Mit freundlichen Grüßen Peter Wirbelauer Front Office Manager
4 out of 5
Recommended
for Couples
by Andrewfrom Melbourne

Sleep easy

Posted Oct 14, 2014 on Hotels.com
Our stay was comfortable in a pleasant part of Frankfurt. Enjoyed jogging along the nearby river. A good way to end our holiday with the added bonus of transport to the airport.
Comment from Hotel Management
Oct 17, 2014 by Doreen, Hotel Management
Thank you for your kind survey. We hope you have or had a nice holiday after your visit with us. Best regards Peter Wirbelauer Front Office Manager
2 out of 5
Recommended
by A verified travelerfrom Bad Hönningen

Hotel empfehlenswert, da Nahe Flughafen

Posted Oct 13, 2014 on Hotels.com
Das Hotel ist absolut empfehlenswert und nur 10 Minuten vom Flughafen Frankfurt entfernt, was für meinen Aufenthalt wichtig war.Das Personal ist überaus hilfsbereit und freundlich, die Zimmer sauber und gross.Die Lage ist allerdings mehr als wünschenswert, besonders, wenn man am Abend außerhalb des Hotels noch etwas unternehmen möchte.
Comment from Hotel Management
Oct 15, 2014 by Doreen, Hotel Management
Vielen Dank für Ihre Bewertung. Es ist schade das Sie uns als absolut empfehlenswert beurteilen aber dann nur 2 Sterne geben wegen der Lage des Hotels. Gerne können wir Ihnen an Empfang ein paar Tipps zum ausgehen zeigen, welche vielleicht den Eindruck der Umgebung etwas verbessern können. Wir haben uns auch sehr darüber gefreut, dass Sie unser Personal als hilfsbereit beschreiben und werden dieses Lob direkt weitergeben. Wir hoffen sehr Sie nochmal als Gast begrüßen zu dürfen. Mit freundlichen Grüßen Peter Wirbelauer Front Office Manager
5 out of 5
Recommended
by Nooshinfrom Lausanne

Comfortable, Clean, with nice people

Posted Oct 5, 2014 on Hotels.com
I reserved this Hotel because it was near Jahrhunderthalle where I went for a concert. It was really clean, calm, and comfortable. With nice receptions.
Comment from Hotel Management
Oct 7, 2014 by Doreen, Hotel Management
Thank you for your kind comments. We have enjoyed reading them and hope to welcome you back again soon. Best regards Peter Wirbelauer Front Office Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 21, 2014 on Hotels.com
Comment from Hotel Management
Sep 30, 2014 by Doreen, Hotel Management
Thank you for your survey. Kindest regards Peter Wirbelauer Front Office Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 21, 2014 on Hotels.com
Comment from Hotel Management
Sep 29, 2014 by Doreen, Hotel Management
Thank you your survey. Kind regards Peter Wirbelauer Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

Hotel in Hochst area close to river.

Posted Aug 19, 2014
Pros: The Staff seemed very helpful and efficient- very kind with young babies.
Cons: The price of breakfast is exorbitant .
Location: Not known as we were attending a wedding.
Only there for weekend ; room comfortable but no central space to relax and comfortably sit chatting with friends and family other than the bistro/ cafe area and the public reception area.
Comment from Hotel Management
Feb 21, 2015 by Doreen, Hotel Management
Thank you for your review. We hwill take your criticism seriously and discuss this with the management . We hope to welcome you back again soon to our property. Kindest regards Peter Wirbelauer Front Office Manager
4 out of 5
Recommended
for Everyone
by NYCTravelerfrom NYC

The best option around Hochst Haupbanhof

Posted Jun 24, 2014
Pros: English-speaking staff; air-conditioning; non-smoking floors; and that there was a restaurant -- just in case! A bit overpriced, but available!
Cons: The T.V. selection was a bit lacking, and the room smelled. Additionally, there should have been a guest book of information available in the room.
Location: Nearby is Konigsteiner Strasse, a small street with bakeries, a grocery, cafes, a post office, a bank, and discount shops. Save money: eat there!
The room I rented was called a "first-class" room, and I was glad that I went through Expedia rather than directly with the hotel company, as the savings was huge! And, I would have felt really ripped off otherwise. The first-class room for us was non-smoking, had two single beds, and two simple lounge chairs. It was the size of an average American hotel outside of a major city. The bathroom was an adequate size as well. On their Web site, it stated that the mini-bar was complimentary for first-class rooms; this was not the case. Also, there was no guest information book in the room, so it was hard to find out what the hotel offered. And, the room smelled a bit musty every time we entered despite leaving on the air conditioner. Furthermore, someone else's body hair was in the in the shower. Ick. Having said all of that, my flight arrived very early in the morning, and the clerk allowed me to check-in as soon as my room was ready. I really appreciated this kindness.
Comment from Hotel Management
Jan 10, 2015 by Doreen, Hotel Management
THANK YOU for your review. Thank you very much for the time you´ve spent to tell us your impressions of your stay. We already forwarded it to our departement chiefs to find solutions for the commandations. We are looking forward to welcome you again.
5 out of 5
Recommended
for Families
by A verified traveler

Posted May 20, 2014 on Hotels.com
Ein sehr schönes, gepflegtes Hotel, große Zimmer, ruhige Lage, sehr reichhaltiges Frühstück, gute Verkehrsanbindung nach Frankfurt
Comment from Hotel Management
May 21, 2014 by Doreen, Hotel Management
Vielen Dank fuer Ihre tolle Bewertung. Wir haben uns wirklich sehr gefreut und hoffen Sie so bald wie möglich wieder bei uns begrüssen zu dürfen. Mit freundlichen Grüßen Peter Wirbelauer Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ravensburg

Sauber, Freundlich, Erhohlsam ... Perfekt

Posted May 6, 2014
Nahe des Mains und der Höchster Innenstadt, 10min zum Flughafen. Der Service ist zuvorkommend und freundlich. Am Main entlang verläuft eine schöne Joggingstrecke, super.
Comment from Hotel Management
May 12, 2014 by Doreen, Hotel Management
Vielen lieben Dank fuer Ihre tolle Bewertung. Es freut uns sehr zu lesen, dass Ihnen der Service insbesondere positiv aufgefallen ist. Seien Sie versichert das Ihr Lob entsprechend an die Mitarbeiter weitergeleitet wird und wir freuen uns schon heute Sie bald wieder als Gast begruessen zu duerfen. Mit freundlichen Gruessen Peter Wirbelauer Front Offcei Manager