Front of property - evening/night

Reviews of Maritim Hotel Frankfurt

Maritim Hotel Frankfurt
Theodor-Heuss-Allee 3, Frankfurt, HE

Reviews

8.2

Very Good

Rating 10 - Excellent. 429 out of 1007 reviews" "
Rating 8 - Good. 341 out of 1007 reviews" "
Rating 6 - Okay. 134 out of 1007 reviews" "
Rating 4 - Poor. 52 out of 1007 reviews" "
Rating 2 - Terrible. 51 out of 1007 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Randall

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and comfortable
Stayed 4 nights in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay near the downtown core.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very friendly staff! All of them made my stay more pleasant!
Stayed 6 nights in Mar 2024

10/10 Excellent

Rodolfo, Berkeley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. It was a very good breakfast. All clean, nice rooms and friendly staff.
Stayed 1 night in Feb 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Anir

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Jan 2024

6/10 Okay

Adam

Stayed 1 night in Jan 2024

2/10 Terrible

sofi

Disliked: Staff & service, property conditions & facilities
Bad wifi and hot. No ac.
Stayed 1 night in Jan 2024

4/10 Poor

sofi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Renata Elizabeth

Liked: Cleanliness, staff & service
Easy access to Christmasworld
Stayed 3 nights in Jan 2024

6/10 Okay

Kenneth

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is showing it wear. The rooms were dusty and pretty dirty with stains on floor and furniture. Most of the staff were not helpful at all but there were a few that were good and tried to help.
Stayed 4 nights in Jan 2024

8/10 Good

John, Raritan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice full service property. They charged for bath robes though!
Stayed 2 nights in Jan 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

CAMILO

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jan 2024

8/10 Good

JAIME

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Good fair hotel
Stayed 3 nights in Jan 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jitendra

Liked: Cleanliness, staff & service, property conditions & facilities
Very Great for those attending shows at Messe Frankfurt. Has nice restaurant and Bar.
Stayed 5 nights in Jan 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Id stay again
Stayed 4 nights in Dec 2023

8/10 Good

Keith

Liked: Cleanliness, property conditions & facilities
Property was good, staff was polite. Room service was terrible. Didn’t answer the first night and found out very late that the restaurant was closed on the second night
Stayed 2 nights in Dec 2023

10/10 Excellent

Dorothea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Wifi less stay
Hotel was good and the staff was good too but they cannot get us wifi for our whole stay, thats one night
Stayed 1 night in Dec 2023

6/10 Okay

Catherine

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This service level at this hotel is minimal, there is a kettle in the room but no cups (you have to go and get those from the bar), if you ask for your room to be cleaned they make your bed but don’t take away the dirty cups. The breakfast is ok, but not particularly good and things are not replenished once they run out even when service lasts for another hour. The restaurant was closed on one day of our stay and while there was a small sign in the lift, no-one brought this to our attention on check in. To plug a phone charger in beside the bed you have to unplug the lights. The swimming pool area is clean but basic.
Stayed 3 nights in Dec 2023

8/10 Good

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shame it took 3 requests to get a kettle so I could make tea.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ulf

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Roberto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool and breakfast was great. Would definitely stay again
Stayed 2 nights in Dec 2023

6/10 Okay

Ashley

Business traveler
Liked: Cleanliness, amenities
Rooms slightly dated but very clean. Just wish the bar staff would listen more attentive to your requirement as served wrong beverage twice.
Stayed 1 night in Dec 2023

8/10 Good

Lourdes, Arlington Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is close to the train station and Skyline mall. We booked 2 rooms for 1 night and the bathtub on the 2nd bathroom is clogged and water not flowing properly. Room 835
Stayed 1 night in Nov 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located area. One thing I would have like to have seen is an electric kettle in the room.
Stayed 7 nights in Nov 2023

8/10 Good

LINO, CARACAS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and room profile
Stayed 1 night in Nov 2023

8/10 Good

LINO, CARACAS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located & confortable room

6/10 Okay

Mahmoud

Traveled with family
Liked: Staff & service
I stayed at this property 3 nights during NFL week . The staff was friendly and helpful, the property and rooms were clean. I was disappointed because they did not provide an iron in the room, I was told there’s a general press room on the 8th. Floor. It proven to be a great inconvenience to leave your room, take elevator up to find out the only iron had some burnet garment on it which ruined my pants. I notified the front desk. they told me they will get someone to clean or replace it, three days later they never did. The bar and restaurant in the lobby was not prepared to handle the NFL. Rush. We had to wait up to 20 minutes just to get a drink at the bar and was turned away from the restaurant twice .

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good location for expo. Long in the tooth - needs updating and refurbishing. No iron and ironing board available. High priced breakfast. Excellent staff
Stayed 4 nights in Nov 2023

10/10 Excellent

LeAnn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Maritim was great! We checked in with a very friendly and resourceful person. He was from Croatia and was very knowledgeable about the area. The wait staff in the dining area worked very hard. Appeared to get short staffed but was irked so hard to get our food out. We were very impressed. They were also very kind!
Stayed 3 nights in Nov 2023

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Old and too expensive
very basic old fashioned hotel. Breakfast ok but nothing special. Due to the expo cost was far too high for this hotel. I expected much more.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ramiro

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Excellent buffet breakfast and easy access to U bahn trains
Stayed 3 nights in Nov 2023

8/10 Good

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, good location
Stayed 7 nights in Oct 2023

2/10 Terrible

Henry, Columbia City

Disliked: Amenities, property conditions & facilities
the reserved family room was not available.The toilet was not working The air conditioning was not working the bidet was out of order the entire rooms need to be renovated it is a minuscule TV with very limited number of channels

10/10 Excellent

CINDY

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was great, very safe and convenient location
Stayed 5 nights in Oct 2023

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Itizaz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really happy with the stay and the staff were fantastic, particularly Zadran at the front desk. A little warm at night due to the AC not working greatly, but as it was generally cold it was fine. Thanks!
Stayed 3 nights in Oct 2023

10/10 Excellent

Ronald

Stayed 2 nights in Oct 2023

10/10 Excellent

Tigran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Aurelie

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Reception staff was great. Waiters were really stressed because they were missing staff in the kitchen. Room service was not possible and waited a very long time to get my dinner
Stayed 1 night in Oct 2023

6/10 Okay

Angela

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Check in didn't go too smoothly as we upgraded which included breakfast. Had to explain each day we were there as the restaurant had no record. But eventually they let us in with no issue. My biggest complaint was that they turned the air off at the start of October. With climate changes, it was still 26 during the day, and the window wasn't big enough to let any air thru. All were sleepless nights being too hot.
Stayed 2 nights in Oct 2023

8/10 Good

Benedikt, Princeton

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, for those attending the fair grounds, restaurants in walking distance. Friendly and helpful staff. Clean and modern rooms.
Stayed 4 nights in Oct 2023

6/10 Okay

Abby

Liked: Cleanliness, property conditions & facilities, room comfort
Stay here!
Overall it’s a beautiful place to stay they have an area to eat and the place is beautiful, the servers at the little restaurant are wonderful people, the receptionists are an eh from me, a majority of the staff are extremely friendly and nice and welcoming but after hours I did encounter some rude people but to each there own, I definitely recommend staying here it’s got a mall called the skyline in walking distance and the surrounding place is absolutely beautiful!
Stayed 5 nights in Oct 2023

10/10 Excellent

Johannes

Stayed 1 night in Oct 2023

2/10 Terrible

Angel

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
It was impossible to sleep, with the air conditioning off, I went down to reception and they said that the air was only turned on in summer when the outside temperature was 26 degrees Celsius.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lusine

Stayed 4 nights in Sep 2023

10/10 Excellent

Sabari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location- easily accessible by public transport.
Stayed 3 nights in Sep 2023