Ratings based on 703 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Mirfield

Typical Airport Hotel

Posted Feb 20, 2015
Pros: It is ok, clean and comfortable with a good shuttle bus service to the airport.
Cons: They should stop being petty with the Accor Points. They should teach the staff to smile and they should have lower restaurant prices.
Location: The hotel is situated in an industrial area close to the airport, but there are good restaurants and supermarkets close by and the area is quite.
One of the reasons that I booked this hotel was that it has a shuttle bus to and from the airport and to be fair this service works well. The do share the bus with the Ibis Hotel nearby and also with the Lufthansa Technical Centre, so some mornings the bus was very crowded - they do have a reservation service but it seems to be ignored. Another reason I booked this hotel is that I am an Accor Card member so I get points when I stay at an Accor Group hotel, which this is, er.... expect that because I booked with Expedia I was told that I don't earn points because I didn't book directly with the hotel. That's fine, I just won't stay here again! That aside, the staff were efficient but found it difficult to smile, the room was fine and the internet worked quite well - however, they have this crazy system of "free basic internet" but if you want "premium internet" you have to pay extra. The bar and restaurant prices are exorbitant, 19 Euro's for breakfast is a rip off! I've stayed in very similar hotels run by groups like Holiday Inn and Premier Inn and their bar an restaurant prices are far more reasonable. So, I walked around the local area and found a lovely bar and restaurant charging half the prices for beer and food than at the hotel. All in all, it's an ok hotel but could be a lot better with some smiling staff and some fairer restaurant prices.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ostseeküste

sehr gut vor und nach Flugreisen ab Frankfurt

Posted Feb 13, 2015
Pros: ruhige Lage und sehr guter Shuttleverkehr zum Airport
Cons: nein
Location: wir haben nichts unternommen
alles OK, total zufrieden, keine Probleme, nur Frühstück mit 19 € p.P. etwas zu teuer.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom CZ-Brno

Bestens geeignet vor und nach Flugreisen

Posted Feb 9, 2015
Pros: Freundlich uns sauber, auch ruhig, keinerlei Probleme.
Cons: Halber Preis für Frühstück wäre passend.
Location: Kelsterbach ist ein netter Ort. Einzelheiten kennen wir leider nicht.
Zwei Übernachtungen, einmal vor und einmal nach Rückkehr von einer Flugreise. Shuttle-Bus einwandfrei, allerdings nur zum Terminal 1 beim Flughafen Ffm. Alles OK. Frühstück mit 19 € p. P. ziemlich teuer. wenn ich z.B. nur eine Tasse Tee und Müsli nehme..... muss jeder selbst wissen, was er frühstücken will.
4 out of 5
Recommended
for Everyone
by A verified traveler

Flughafenhotel

Posted Jan 25, 2015
Pros: Flughafentransport
Location: Leider etwas weit vom Flughafen Frankfurt entfernt.
Leider etwas weit vom Flughafen Frankfurt entfernt, ansonsten sehr gut für eine Übernachtung.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Bed sheets for 3 days were not changed!!

Posted Jan 22, 2015
Cons: Cleaning issue
Location: Near by airport ok..
For 3 days, bed sheets were not changed !! I expected 4 stars hotel, to change the bed sheets daily..
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom montréal

Proche de l'aeroport

Posted Jan 21, 2015
Pros: option chambre fumeur
Location: à 10 mn de l'aeroport, une fois là-bas vous pouvez prendre le train, à 3 arrets de la station centrale.
excellent service avec un grand avantage qu'est l'option de chambre fumeur.
4 out of 5
Recommended
for Everyone
by A verified traveler

エアポートシャトルバス

Posted Jan 20, 2015
ホテル自体は何の問題もなく、送迎も無料で行って頂きました。 ただ、時間帯によっては1時間に1本とかだったので、待たされることもあります。 二日間泊まりましたが、初日は空港からのバス乗り場が聞いても分からず、結局タクシーで行きましたが、€20もかかりました。
3 out of 5
Recommended
for Everyone
by A verified travelerfrom DC

Hotel near Frankfurt Airport

Posted Dec 23, 2014
The restaurant has funny hours. The lobby printer was out of ink for two days at least (I left before they put a new cartridge). The lounge staff would disappear for ten to twenty minutes at a time.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 23, 2014
I chose it because it is close to the airport and had a free shuttle there, and happily used that service. for a basic hotel, it was fine. the workout facility was a joke, which was a slight disappointment. location was ok: a few italian restaurants and a grocery store close by, and the train station wasn't much further.
4 out of 5
Recommended
for Everyone
by A verified traveler

Buon albergo

Posted Dec 22, 2014
Buona pulizia e qualità. Ristorante e colazione ottimi