Ratings based on 504 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton Ontario

Overnight to airport

Posted Aug 17, 2014
Food was great. Room was clean. Check out time great
4 out of 5
Recommended
for Everyone
by A verified traveler

Good airport hotel

Posted Aug 17, 2014
Pros: location
Cons: free internet
Location: Near Frankfurt terminal 1
Quiet hotel, close to airport. I made the mistake of walking there from the terminal - it's about 20 minutes along busy roads, so better to take the shuttle.
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Nice hotel which really close to airport

Posted Aug 16, 2014
This hotel is a good place if you want to stay close to airport but don't want to spend a lot of money!! Only one thing I don't like this hotel is "room is a little bit too small"
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, GA

Really nice, clean and pleasant place

Posted Aug 15, 2014
Pros: very courteous staff, clean room, comfortable beds and pillows
Location: Very close to the main Frankfurt airport. Great for overnight stay without paying much more for the hotels at the airport.
Really nice place, clean and close to the airport. free shuttle runs every 20 minutes from the hotel and back
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Toronto

business hotel

Posted Aug 15, 2014
stayed there for one night. not much around but it is close to airport, comfortable and clean. However, having a conversation outside is a challenge due to low flying airplanes.
2 out of 5
Recommended
for Everyone
by A verified traveler

Ok for relatively cheap overnight while in transit

Posted Aug 11, 2014
Pros: Relatively cheap compared to other Frankfurt airport hotels.
Cons: Rooms.
We stayed overnight because we were in transit through Frankfurt. It wasn't worth going all the way into town and the price was better than the other airport hotels on Expedia at the time. The shuttle bus for our NH Airport Hotel that was supposed to pick us up never came even after 2 calls and we were taken to our hotel by the driver of another NH hotel who had no other passenger. He then proceeded to inform us of how he was doing us a "favour" and expected a tip. He didn't drop us at the hotel entrance but outside so that presumably he wouldn't be seen by the hotel?! The hotel is a shabby, unattractive building right in the flight path of seemingly every airplane flying in/out of Frankfurt and sandwiched in what looks like warehouses. Check-in was routine. Breakfast was outrageously expensive, which may be the norm, but was still outrageous. We ate breakfast at the airport and it was fine. The rooms were the most disappointing. The air conditioning was pathetic and the room was stuffy and hot as a consequence. We had the temperature down to the lowest setting and blowing full blast and it was not even cool. Add to this that the beds only had a duvet on them, no sheets. The final straw was calling the hotel after we discovered that we had left a cell phone in the room and being told the cleaning staff were out, could we call back the next day. I don't hold out much hope of retrieving it. In conclusion, this hotel could use a facelift. I would not stay more than overnight.
5 out of 5
Recommended
for Everyone
by A verified traveler from Upstate, NY

Great Stay, Greater Breakfast!

Posted Aug 9, 2014
Pros: Clean, easily accessible, very wonderful staff and easy access to Old Town Frankfurt. Shuttle made travel and stay very easy and comfortable.
Cons: Everything was excellent.
Location: Easy to get Bahn from airport into Old Town for touring. Easy transport between airport and hotel via free shuttle. Very comfortable.
Overnighted at NH Airport hotel in Frankfurt. Excellent experience. The room was comfortable, staff were excellent, easy shuttle to and from Airport and full breakfast was abundant and excellent. Best I've ever seen in any hotel. Excelelnt experience
4 out of 5
Recommended
for Everyone
by A verified traveler from Southern California

Convenient to Frankfurt Airport

Posted Jul 28, 2014
Pros: Clean, efficient, pleasant staff
Cons: Free WIFI access is cumbersome. Required frequent re-login. Minimal TV offering, and no BBC or CNN, no English subtitles available.
Location: Pretty much in the middle of nowhere
I was scheduled for a 7:30am International flight from Flughafen, Frankfurt, so I arranged to spend my last night at the NH Frankfurt Airport Hotel. I arrived by ICE Bahn and took the Hotel Shuttle bus to the hotel and back the next morning at 5:00am. The one improvement I could suggest is for the hotel to add BBC News to the list of available television channels. All of the channels are in German, and the cable provider does not provide English subtitles. The point is that there are a high proportion of English Speaking guests, give them some consideration.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2014
The hotel was amazing and very close to the airport!
1 out of 5
by A verified traveler from Toronto

"extra non advertised costs"

Posted Jul 21, 2014
Pros: the incomplete info about the additional prices and the high rates for a small dinner meal and breakfast. Also high parking rate for overnight.
Cons: Inform customer about pricing. Meals are very pricey for quality. No apology for "false alarm" and accompaying discomfort.
Location: airport
They charged me 30 euro's for 1 sandwich. 18 euro's for overnight parking The following morning I requested bread - jam - 1 boiled egg and coffee and was changed 26 euro. (again for 1 person) There was no price list in the room In addition, there was a "false fire alarm" at 1:00 AM that took until 2:30 AM before we were allowed back in our rooms. When I requested what happened during the night we were told it was a "false alarm due to a technical issue" - no apologies or anything...