Ratings based on 413 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from London, UK

Need to sleep on a Saturday night? Don't stay here

Posted Jun 8, 2015
Pros: The location to central Frankfurt is good
Cons: Clean the corridor carpets sometime. They are the dirtiest I've seen for a long time
Location: Good
The noise of people partying at restaurants outside went on until the sun came up. Not a good hotel if you'd like to sleep for a few hours.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 2, 2015
The stay was fine, although I did have to queue for some time to check out
4 out of 5
Recommended
for Everyone
by A verified traveler

Posizione eccellente

Posted May 26, 2015
Pros: La pulizia, la posizione ottima nella via centrale dello shopping di Francoforte.
Cons: Il personale è un po' freddo. Business center con pc/stampante vecchi e malfunzionanti
L'hotel è un ottimo 4 stelle sullo Zeil, la via centrale dello shopping. Vicinissimo a tutte le attrazioni principali.
3 out of 5
by A verified traveler from US

NH Frankfurt city

Posted May 12, 2015
Pros: The rooms
Cons: Internet service support.
Location: pport
Good hotel quality. Parking difficult and expensive (No credit card Cash only) Check in and check-out OK Bad service and unfriendly staff when help and assistance is needed specially for internet assistance. Not very knowledgeable staff
4 out of 5
Recommended
for Everyone
by A verified traveler from 日本

部屋が広くてゆったりすごせた。

Posted May 9, 2015
コーヒーが飲めるようにインスタントが用意してあり嬉しかった。 また、ベッドサイドにチップを置いておいたが、ずっとそのままで、取らないのかな?と不思議に感じた。
3 out of 5
Recommended
for Business Travelers
by A verified traveler from London

Good hotel, good food & drink - WiFi not good

Posted May 8, 2015
Pros: The food is of above quality and they have a good choice of food and drink The staff are friendly and well informed,
Cons: The WiFi is very slow and limited to 500mb so after an hour's browsing it stops and wants €9 for another 500mb.
Location: the hotel is in the center so easy access to anything you like
The checkin process was quick and effiencient but checking out was impossible as I found a queue of 30 people so I left without checking out properly - I am now waiting for my invoice but nothing as yet. I have emailed the hotel too but heard nothing.
4 out of 5
Recommended
for Everyone
by A verified traveler

フランクフルト市内のおすすめホテル

Posted Apr 27, 2015
Pros: 立地条件
Cons: 朝食はもう少し日本食を増やしてほしい
毎度フランクフルト滞在のときには、このホテルに宿泊しています。フランクフルトの繁華街近くという立地条件がよく、市内移動・トランジットの際にも便利です。且つスタッフの対応も丁寧ですし、清潔な部屋で満足です。
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal (Canada)

Hotel tres propre Tres bien situé

Posted Apr 25, 2015
Pros: Chambre fumeur
Cons: Mettre le WiFi illimité ( 50 mo est peu)
Location: Tres bien situé, a proximité du metro
Tres belle experience, Situé en plein cœur du centre-ville et de la station de metro Personelle courtois, chambre propre ( disponible a mon arriver)
5 out of 5
Recommended
for Everyone
by A verified traveler from tehran

Location

Posted Apr 23, 2015
Nice location Nice hotel Good breakfast Very bad internet And High price
4 out of 5
Recommended
for Everyone
by A verified traveler from Taipei

A nice hotel

Posted Mar 23, 2015
Pros: convenience
Cons: parking
Location: shopping and dinning are 3 minutes away and lots of choice.
First time stay in a hotel near Frankfurt city center. Nice and friendly front desk service. Room is clean, comfort and quiet even in a major transportation area. Very convenient for shopping and dining. Did not have a chance to try the breakfast buffet but was told very good. 90% next time I will book here again.