Ratings based on 350 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Madrid

Es moderno, agradable y tiene buena zona

Posted Apr 6, 2015
Pros: Que es muy tranquilo
Cons: El conocimiento del idioma español en recepción
Location: Esta en la zona Messe muy cerca de la Feria y Centro de Congresos, teatro y el Museo de Ciencias Naturales y un paseo de la Estación Central de Tren
He echado en falta en los turnos, personal que hablen Español, por lo demás esta bien.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in Bahnnähe

Posted Apr 1, 2015
Cons: Klimaanlage Buchung über Expedia zu umständlich, da eine Reservierungsbestätigung erst auf mehrere Nachfragen kam. Besser direkt im Hotel buchen.
Location: Frankfurt Nähe Festhalle/Messe
Zimmer waren zu warm und schlechte Luft auf dem Flur, Durch die Nähe zur Eisenbahnlinie nachts teilweise recht laut (Güterzüge). Frühstück zu teuer, deshalb haben wir extern gefrühstückt. Ansonsten ok.
5 out of 5
Recommended
for Everyone
by A verified traveler

Schönstes Bad ...

Posted Apr 1, 2015
...das ich jeh in einem Hotelzimmer in dieser Preiskategorie hatte. Zusätzliches Bettzeug fehlte, wurde aber umgehend gebracht. Klasse Frühstücksbuffet und auch alles sehr modern gehalten. Gerne wieder !
4 out of 5
Recommended
for Everyone
by A verified travelerfrom lichtenfels,bayern

Gute Lage, Zentral

Posted Mar 9, 2015
Pros: grosse Betten
Cons: Frühstück zu teuer
Location: sehr Zentral
wenige Gehminuten zur S-Bahn, ein Wochenende um Frankfurt kennenzulernen, ruhige Lage
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Toronto

Great location if attending the Messe. Easy walk.

Posted Feb 23, 2015
Pros: Love the location. Hotel is adequate and clean. Staff (usually) helpful.
Location: 2 block walk to the Messe. Easy cab to the airport. Subway is within 2 blocks, or approx.5. Great Thai take-out nearby, and amazing authentic pizza
I always stay here when attending the Messe. Can't beat the location. The hotel is always clean, and the room comfortable. Glad to see the pillows were updated since my last visit! Front desk staff not the warmest, but helpful. Would recommend if attending the Messe for business.
Comment from Hotel Management
Mar 12, 2015 by Anja Kögl, Hotel Management
Dear Novotel Frankfurt City guest, thank you very much for taking the time to give us some feedback about you stay in our house. It is always a pleasure to receive a feedback from our guests! I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am also very glad to hear, that you like our new bedding concept with new beds and pillows. Of course, I also see the upside potential concerning the friendliness of our staff in your review and we will make every effort that we will meet your needs to your fullest satisfaction! Thanks a lot for your recommendation and we are looking forward to welcome you again in our hotel. Kind regards, Anja Kögl Front Office Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

HOTEL VICINO ALLA FIERA

Posted Feb 22, 2015
HOTEL MOLTO COMODO PER IL LAVORO SI TROVA VICINO ALLA FIERA E ALL'USCITA DELLA METRO VALIDO
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, clean and friendly hotel.

Posted Feb 22, 2015
Great location for visiting the Frankfurt Trade Centre. Very clean and friendly hotel.
Comment from Hotel Management
Mar 12, 2015 by Anja Kögl, Hotel Management
Dear Novotel Frankfurt City guests, thank you very much for taking the time to give some feedback about your stay in the Novotel Frankfurt City. It is always a pleasure to receive such friendly comments from our guests! I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you again! Kind regards, Anja Kögl Front Office Manager
2 out of 5
by A verified travelerfrom Amsterdam

Zakelijk, maar onpersoonlijk.

Posted Feb 14, 2015
Pros: Niets, was pure noodzaak.
Cons: Vriendelijkheid, kwaliteit van het eten.
Personeel aan de balie, kan nauwelijks de klanten begroeten. Kan geen lachje af.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Paris

pratique

Posted Feb 6, 2015
Pros: calme, chambre deluxe confortable
Cons: le hall de l'hôtel est tristounet
l'hôtel est simple, calme, et situé juste à côté du centre des expositions (MESSE) de Francfort
4 out of 5
Recommended
for Everyone
by A verified travelerfrom london uk

Convienant location for work

Posted Jan 31, 2015
Good hotel provided everything I needed................