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Reviews of Savigny Hotel Frankfurt City

Savigny Hotel Frankfurt City
Savignystr. 14-16, Frankfurt, HE

Reviews

8.0

Very Good

Rating 10 - Excellent. 238 out of 822 reviews" "
Rating 8 - Good. 382 out of 822 reviews" "
Rating 6 - Okay. 135 out of 822 reviews" "
Rating 4 - Poor. 43 out of 822 reviews" "
Rating 2 - Terrible. 24 out of 822 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Oscar

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020
Response from Male Larissa Boehme, on Feb 17, 2020
Dear Guest thank you very much for your rating. We are happy you enjoyed your stay. Come back soon! Kind regards M Boehme

10/10 Excellent

BC, Portland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is perfect if you have business at Messe Frankfurt. It's very close walking distance to the show halls. Also, it's somewhat residential and quiet, plus there are several good restaurants nearby. The hotel provides an excellent buffet breakfast as well. The only drawback was the minimal towels provided and lack of facecloths - I had to go out to buy some. I would stay there again.
Stayed 5 nights in Jan 2020
Response from Male Larissa Boehme, on Feb 17, 2020
Dear Guest thank you very much for your rating. We are happy you enjoyed your stay. Come back soon! Kind regards M Boehme

2/10 Terrible

Owen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The end of your holiday
Worst place I've ever been too and I've stayed in a tent with no roof in a storm ....
Stayed 2 nights in Oct 2019
Response from M Boehme on Feb 17, 2020
Dear Guest thank you for your constructive feedback. Kind regards M Boehme

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice breakfast, close to city center and banking
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It as good, clean and tidy. Good value price / quality.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
no heating...
first off they couldn't find my reservation - although it eventually did materialize. then my room didn't have a working heating and they wouldn't give me another room - instead I got a little portable heater. also the water in the shower was only lukewarm in the morning which made for a cold experience overall
Stayed 1 night in Dec 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything else was great except WiFi in room.
WiFi in room was not ready during our first day of stay. Had to WiFi in the lobby. Fortunately it was the only drawback. Everything else was great.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was helpful. The breakfasts were wonderful. We enjoyed our stay very much.
Stayed 1 night in Oct 2019

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room with a queen size bed. Bathroom spacious and clean as well. Onsite restaurant excellent. Breakfast included and was excellent with an extensive spread of food both cold and hot. Dinner in the restaurant excellent as well.
Stayed 1 night in Oct 2019
Response from M Boehme GM on Oct 31, 2019
Dear guest thank you for that wonderful review. We are so happy we could provide you a pleasant stay with us and you could enjoy our offers. We hope to welcome you again soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from M Boehme GM on Nov 2, 2019
Sehr geehrter Gast, herzlichen Dank für Ihr Feedback. Wir freuen uns Sie bald wieder bei uns begrüßen zu dürfen.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Male Larissa Boehme - Hotel Manager on Oct 6, 2019
Sehr geehrter Gast, herzlichen Dank für Ihr Feedback. Wir freuern uns über die gute Bewertung und hoffen Sie bakd wieder bei uns begrüßen zu düerfen.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Male Larissa Boehme on Sep 23, 2019
Dear guest thank you very much for your feedback. We hope to welcome you soon again. Kind regards M Boehme GM

10/10 Excellent

Stephen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short and Sweet
Our stay was short but was quite comfortable. The room was nice and the breakfast buffet was great!
Stayed 1 night in Sep 2019
Response from Male Larissa Boehme - Hotel Manager on Sep 23, 2019
Dear guest thank you so much for your feedback. We hope to welcome you soon again.

8/10 Good

June Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Male Larissa Boehme - Hotel Manager on Sep 23, 2019
Dear Guest thank you so much for your feedback. We hope to welcome you soon again.

10/10 Excellent

Edwards

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Male Boehme - Hotel Manager on Aug 5, 2019
Dear Guest thank you for your review here on expedia. We are happy you enjoyed your stay to the fullest and would be glad to welcome you again soon...

8/10 Good

Catrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Stayed 1 night in Jul 2019
Response from Male Boehme - Hotel Manager on Aug 8, 2019
Dear Guest thank you very much for your kind words. We are delighted you enjoyed your stay and had a great time. Come back soon. Kind regards

10/10 Excellent

Madjid, Montreal

Business traveler
Liked: Cleanliness, staff & service, amenities
A good stay in a good hotel in a very good and quiet location. I have stayed here before and this time I find that the hotel has actually improved. A/C is good and quiet, room amenities are sufficient. From my experience with European hotels, I would rate this one as EXCELLENT.
Stayed 4 nights in Jul 2019
Response from Male Boehme- Hotel Manager on Aug 5, 2019
Dear Guest thank you for your review here on expedia. We are happy you enjoyed your stay to the fullest and would be glad to welcome you again soon...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from male Boehme - Hotel Manager on Aug 5, 2019
Dear Guest thank you for your review here on expedia. We are happy you enjoyed your stay to the fullest and would be glad to welcome you again soon...

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is just what you need. Ammenities in bathroom are limited to shampoo and body wash, nothing more.
Stayed 4 nights in May 2019
Response from Andrea Lördemann - Hotel Manager on Jun 13, 2019
Dear Guest thank you for your review. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Andrea Lördemann - Hotel Manager on Jun 13, 2019
Dear Guest thank you for your review. Best regards

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
The Savigny Hotel used to be one of the best and one of the few hotels surrounding the Messe Frankfurt. In the last four years, the area developed a lot with new hotels, restaurants, and a shopping mall. The Savigny kept the standards; however is a dated hotel which is showing the age on the furniture and the overall décor. Emphasizing, the hotel kept its standard, offering a good service, nice breakfast and it is surrounded by several Italian restaurants and a stone through from the main train station.
Stayed 4 nights in May 2019
Response from Andrea Lördemann - Hotel Manager on May 24, 2019
Dear Guest thank you for your review. I am happy to tell you that we will start our refurbishments this summer. best regards

4/10 Poor

Khalid

Disliked: Cleanliness, property conditions & facilities, room comfort
It was no so good, pathetic condition.
Stayed 4 nights in May 2019
Response from Andrea Lördemann - Hotel Manager on May 20, 2019
Dear Khalid thank you for your review. I am sorry that you did not enjoy your stay. Please feel free to share why you did not like it to give us a chance to do better next time.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a inner terrace, that had some kind of charm. The room had particularly well designed furniture.
Stayed 4 nights in Apr 2019
Response from Andrea Lördemann - Hotel Manager on May 13, 2019
Dear Guest thank you for your review. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Andrea Lördemann - Hotel Manager on Apr 18, 2019
Dear Guest thank you for your review. Best regards

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
FFM 1 night for business
Plus: - Good value for money (70 EUR incl. breakfast). - Great breakfast with different kinds of fresh juices. Minus: - No parking at hotel. Public parking next door. Not possible to pay in hotel and machine does not accept credit card. - Room was quite dark. Headache when working on computer for longer period.
Stayed 1 night in Apr 2019
Response from Andrea Lördemann - Hotel Manager on Apr 18, 2019
Dear Tim thank you for your review. Best regards

10/10 Excellent

Jake, Miami Beach, USA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well decorated and well kept property in a great location.
Stayed 1 night in Apr 2019
Response from Andrea Lördemann - Hotel Manager on Apr 18, 2019
Dear Jake thank you for your review. Best regards

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great dining and working options..wish it was warm enough to enjoy the outdoor beergarden!
Stayed 1 night in Apr 2019
Response from Andrea Lördemann - Hotel Manager on Apr 15, 2019
Dear Guest thank you for your review. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Response from Andrea Lördemann - Hotel Manager on Apr 2, 2019
Dear Guest thank you for your review. Best regards

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Biz trip in Frankfurt
I was attending the trade show and it’s about 5min walk from the hotel, so rather convenient but directly across the street. Rooms were adequate, breakfast was great, and everything was smooth. Taxis were readily available at the hotel so that was great
Stayed 3 nights in Feb 2019
Response from Andrea Lördemann - Hotel Manager on Feb 18, 2019
Dear Samantha thank you for your review. Best regards

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, modern rooms. close to trade fair, train station, restaurants. decent breakfast, although could be a bit more options offered. TV selection in English is very poor
Stayed 6 nights in Feb 2019
Response from Andrea Lördemann - Hotel Manager on Feb 18, 2019
Dear Guest thank you for your review. Best regards

10/10 Excellent

SZU-CHI

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2019
Response from Andrea Lördemann - Hotel Manager on Feb 18, 2019
Dear Guest thank you for your review. Best regards

10/10 Excellent

Verified traveler

Stayed 4 nights in Jan 2019
Response from Andrea Lördemann - Hotel Manager on Jun 13, 2019
Dear Guest thank you for your review Best regards

6/10 Okay

Verified traveler

Liked: Staff & service
I stayed here whilst attending a trade fair at the Messe - perfect location for the fair,
Stayed 3 nights in Jan 2019
Response from Andrea Lördemann - Hotel Manager on Feb 18, 2019
Dear Guest thank you for your review. Best regards

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast!
The breakfast was awesome, definitely don't skip breakfast and their tea selection, also very nice. The beds were comfortable and clean. The heater didn't seem to be working, but under the blankets it was warm enough. You also might want to request additional pillows since only one comes on teh bed (my friend and I had twin beds). Close enough to walk to the Christmas Market and to the Central train station. Not a lot to see in the immediate vicinity, but nice area none-the-less. There was one woman, I wish I would have written her name down, very helpful, spoke English, friendly, she was working in the mornings we were there and always gave us great advice. I would stay here again.
Stayed 2 nights in Dec 2018
Response from Andrea Lördemann - Hotel Manager on Jan 28, 2019
Dear Katherine Thank you for your nice review. Glad to read that you are enjoying your stay. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2019
Response from Andrea Lördemann - Hotel Manager on Jan 28, 2019
Dear Guest thank you for your review. Best regards

10/10 Excellent

Zahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Dec 2018
Response from Andrea Lördemann - Hotel Manager on Jan 3, 2019
Dear Zahid thank you for your review.

4/10 Poor

X

Liked: Property conditions & facilities
Disliked: Room comfort
Wifi did not work for all of three nights. Door broke to room and lengthy process to get it open
Stayed 3 nights in Nov 2018
Response from Andrea Lördemann - Hotel Manager on Jan 5, 2019
Dear X thank you for your review. I am happy to tell you that we finally have a new and powerful internet access in the hotel, so there should not be any issues anymore.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walk from the main station. Clean, and nice.
Easy 5 min walk from the main Frankfurt station. The rooms were clean, and well appointed, with free bottled water. The rooms were a good size, and the bathroom was clean and well laid out.
Stayed 2 nights in Oct 2018
Response from Andrea Lördemann - Hotel Manager on Oct 22, 2018
Dear Guest thank you for your review. Best regards

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good staff, poor wifi
Cleanliness was fine, and the staff were very helpful and friendly (best thing about the hotel), but the wifi connection didn't work (also an issue for my colleague), the room was quite small and got very warm in the night (despite the fan being on, no air con) and the hot water seemed to take an age to come through.
Stayed 1 night in Oct 2018
Response from Andrea Lördemann - Hotel Manager on Oct 22, 2018
Dear Guest thank you for your review. Best regards

8/10 Good

Bill, Canada

Liked: Cleanliness, staff & service
Sparse rooms need updating with new furniture, carpet and paint. Shower tiles needed cleaning and a new door.
Stayed 8 nights in Oct 2018
Response from Andrea Lördemann - Hotel Manager on Oct 22, 2018
Dear Guest thank you for your review. Best regards

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Nice relaxed atmosphere.
Stayed 3 nights in Oct 2018
Response from Andrea Lördemann - Hotel Manager on Oct 22, 2018
Dear Guest thank you for your review. Best regards

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
The best part of this trip was that the hotel has a pretty inner courtyard and the weather was still pleasant outside. I was put up in an older, back wing of the building, which was OK, but not great. The bedding wasn't comfortable, and as someone who travels a lot, this factor mainly influences whether or not I enjoy my stay at a hotel. I'm not sure I would go back. Also, both the front desk and the breakfast area was understaffed at critical times, so there's some room for improvement there.
Stayed 4 nights in Sep 2018
Response from Andrea Lördemann - Hotel Manager on Oct 22, 2018
Dear Guest thank you for your review. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Clean, tidy and convenient location for financial district
Stayed 2 nights in Sep 2018
Response from Andrea Lördemann - Hotel Manager on Oct 22, 2018
Dear Guest thank you for your review. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Andrea Lördemann - Hotel Manager on Sep 13, 2018
Dear Guest thank you very much. Glad you enjoyed your stay. Best regards

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to Train station - unlike others
A short walk from the train station - on the right side of town! Traditional hotel with all amenities - loved it and the area around it .Book it!!! I will return.
Stayed 2 nights in Aug 2018
Response from Andrea Lördemann - Hotel Manager on Sep 13, 2018
Dear Karen thank you very much. Glad you enjoyed your stay. Best regards

6/10 Okay

Janne

Liked: Cleanliness, staff & service, property conditions & facilities
Dusty smelling corridors
Hotel rooms were ok. Carpet in the corridors made the corridors "smell" really dusty. We were told breakfast was to 12 even though it finished art 11. They brought us breakfast to the table which was really nice.
Stayed 1 night in Aug 2018
Response from Andrea Lördemann - Hotel Manager on Sep 13, 2018
Dear Janne thank you for your review. The carpets in the corridors will be replaced with the planned refurbishments next year. Best regards

10/10 Excellent

TIAN HONG

Great location and service. I will return!
The hotel front desk staff was very friendly. It was a great stay. I was very impressed with their customer service and did I mention - their breakfast is amazing! It includes sausages, bacon, scrambled egg, toast, fresh juices and smoked salmon! I will definitely stay there again!
Stayed 3 nights in Aug 2018
Response from Andrea Lördemann - Hotel Manager on Sep 13, 2018
Dear Tian Hong thank you very much. Glad you enjoyed your stay. Best regards

10/10 Excellent

Jui-Sheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Andrea Lördemann - Hotel Manager on Sep 13, 2018
Dear Jui-Sheng thank you very much. Glad you enjoyed your stay. Best regards