Ratings based on 524 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Yokohama

シャンパンも飲める朝食に満足

Posted Dec 12, 2014
今回ヨーロッパ旅行の最終宿泊に選択フランクフルト中央駅の目の前で、部屋も清潔でホテルマンもアフリカやトルコ系の人もいてフレンドリーで良いサービス。 バスタブがあれば、文句無しだった。 一番は、朝食!オーダーしてから作られるオムレツに数種のチーズやシャンパンまでも置いてあった。サウナも利用でき、一人でゆっくり優雅に過ごせました!
5 out of 5
Recommended
for Couples
by A verified travelerfrom London

Frankfurt 2014 Christmas Market visit

Posted Dec 10, 2014
Pros: General high standard and quality
Cons: Layout of breakfast in eating area was a little confusing with not one specific concentrated area for all the food counters.
Location: I refer you to the comments above regarding it's location. To walk to the centre is a distance but can use cab or underground.
The hotel was selected for a weekend stay to visit the Christmas market, a trip to a football match with my son and generally see the sites of Frankfurt. Having made similar trips to Germany for the same reasons to Cologne, Berlin & Nuremburg I believe the most important factor for such a visit is the location of the hotel followed by the hotel itself. My son and I had no problems with the hotel apart from one small issue of soft pillows which were changed when requested. Our stay included a free continental breakfast and free Wi-Fi plus a superior twin bedded room which more than met our needs and was great value for money. It's location however was an issue. It was great for train connections to the airport and for us the football stadium with the main line train station directly opposite the hotel but it was a good 15 minutes walk to the main shopping centre where the Christmas market was situated. Fortunately there were some good restaurants to eat on route which meant that we didn't have to walk all the way back into town again of a night time to eat. Meals were available in the hotel but like any hotel were pricey. The underground can be used to visit the centre of town and cannot be more than two stops. The area toward the railway station is a little bit seedy but not threatening in anyway. Would I use the hotel again. For the service it provided definitely. For location, I would probably look for something a little closer to the main centre area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient

Posted Dec 8, 2014
Pros: Stayed there before
Cons: Maybe aq English langurage newspaper or two
Location: 10 meters from Frankfurt main bahnhoff
I love this place, very convenient and great breakfast included.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom West Lothian

Another Christmas market

Posted Dec 7, 2014
Pros: The comfort factor,all receptionists,location:very near train station,ten minute walk to the markets and fifteen to other sights,very efficiently run.
Cons: A little more training required for the waitresses.
Location: Train station across the road exit via Macdonalds and you are facing the hotel.Day trips to Ruddiesheim worth a visit,Weisendorf last town on the S8.
We were there for the Christmas markets:Bedroom was spacious,toiletries renewed daily.breakfast room was well presented with hot meal serve to table and cold buffet breakfast,tea menue which suited me.The only problem I had was on the last day we were left waiting a long time to be served tea and coffee ,firstly.Then I was served with fruit tea which I didn't order,finially I was served a boiled egg instead of egg benidict which I had ordered and I may add is supberb. We had a problem with the pilots going on strike on the day we were supposed to leave,however the front desk did everything possible to help us overcome any problems that arose from this.Many thanks for all your help.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

どこへ行くのも便利なホテル

Posted Nov 25, 2014
Pros: ロケーション
Location: 中央駅すぐそばで、わかりやすく、フランクフルトの観光名所も徒歩圏内に多くある。
中央駅そばにあり、他の町に行くにも、市内でのビジネスにも便利。市内の名所のいくつかも、徒歩圏内の交通の便は最高です。今回、部屋は寝るためにしか利用しなかったが、裏庭側のせいか、街中にしては割と静かでした。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sverige

Bekvämt nära stationen.

Posted Nov 24, 2014
Cons: Sängarnas bekvämlighet.
Trivsamt med mycket trevlig frukost. Något för hårda sängar.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

フランクフルト中央駅の真横

Posted Nov 24, 2014
フランクフルト中央駅の真横にあり、各種地方を回るには最高の場所です。 ロビースタッフの対応は若干マイナスですが、朝食のレストランのスタッフは気が利いて毎朝充実していました。 部屋の設備は清潔であり、満足ですが、浴室洗面のドアの目の前にベットがあったりと、部屋に恵まれなかったのかもしれません。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom bengaluru India

Nice it's very close to main market

Posted Nov 2, 2014
It's very pleasant stay and it's very close to rail way station and shopping malls and it's very safe particularly in the night because it is middle of the city
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Wonderful Location of Steigenberger Metropolitan

Posted Oct 15, 2014
Pros: As above
Cons: Ihe hotel functioned perfectly and I cannot think of anything which could be improved.
Location: Promimity to railway station a big plus Old city within walking distance. Many tour buses depart from here
During an 8 week vacation we had the opportunity to stay at a wide range of Hotels. We have voted our stay at the Steigenberger Metropolitan Hotel in Frankfurt as the best hotel of our entire trip. The location, so close to the station, was excellent. The hotel staff were extremely friendly, efficient and helpful in all ways. The room suited us perfectly and the breakfasts were superb. Well done Steigenberger Metropolitan, Frankfurt!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Nice hotel and right next to train station.

Posted Oct 8, 2014
Cons: pillows and air conditioning.
Definite 4 star hotel. Only 2 things I didn't like: lousy pillows, and lousy air conditioning. Wonderful included breakfast; very nice staff.