Ratings based on 55 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Kia from Miami, FL

Nice hotel close to the mall.

Posted Jun 17, 2014
Pros: Great facility for the cost, gym, and also tram nearby.
Cons: None.
Location: Close access to the mall.
I missed my flight and needed an extra day. I explained this to the staff and she was very helpful in not only booking the extra day, but also at a reduced rate since I had already been there for over 3 days.
Comment from Hotel Management
Jul 4, 2014 by Jacqueline, Hotel Management
Dear guest, thank you for your lovely comment. We hope we can welcome you again in our Hotel. All the best for you, the team of the WELCOME Hotel Frankfurt.
5 out of 5
Recommended
for Everyone
by Flying Scotsman from Scotland

Lovely hotel with tram right outside.

Posted Apr 8, 2014
Lovely hotel. Really clean and modern. The breakfast is really expensive at €18 per person. Overall would recommend to anyone.
Comment from Hotel Management
Apr 28, 2014 by Jacqueline, Hotel Management
Dear guest, thank you for your positive response. We are glad that you enjoyed your stay in our hotel. Thank you for recommending our hotel. We hope you will stay again with us. All the best. Your Team from the WELCOME HOTEL Frankfurt.
5 out of 5
Recommended
for Business Travelers
by Mike from LONDON

Messe Frankfurt Hotel

Posted Apr 2, 2014
Pros: Very convenient for Messe, good breakfast, friendly staff, lovely room.
Cons: It had everything I needed
Location: A taxi ride into the main centre attractions. Ate in TAJ MAHAL indian restaurant (15 EUR 1 way) and well worth the higher price menu 76 EUR for 2
We arrived about 7.45pm after a long day travelling from London and visiting Messe Frankfurt. Initially we were told that they were over-booked and 1 of the 2 of us would have to stay at another hotel nearby. Because we were visiting the Messe and only had 2 days we asked to stay in the same hotel. We had already paid in advance and they managed to make new arrangements. The receptionist was very calm, friendly and efficient so we did not have to make a lot of fuss. The rooms were large, comfortable and spotless. The walk in shower was great. There was plenty of wardrobe and cupboard space. It was only 5 minutes walk from Messe Hall 11
Comment from Hotel Management
Apr 28, 2014 by Jacqueline, Hotel Management
Dear guest, thank you very much for your positive feedback. We apologize a lot for the situation with the overbooking. We hope you had a pleasant stay in our Hotel anyway. We are looking forward to your next stay, especially for the next light & building. All the best, your Team from the WELCOME HOTEL Frankfurt.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great for the Messe

Posted Mar 20, 2014 on Hotels.com
This is a great hotel which is clean, well managed and with great staff. It is very convenient to access the Messe, but there's not a lot else in this side of the city, so you do need to hop in a cab or on the tram (which stops right outside) into the main part of the city.
Comment from Hotel Management
Jul 19, 2014 by Jacqueline, Hotel Management
Dear guest, thank you very much for your positive feedback. We are glad that you enjoyed your stay in our hotel.. We hope you will stay again with us. All the best, the team from the WELCOME HOTEL FRANKFURT.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Hotel

Posted Mar 15, 2014 on Hotels.com
Hotel has very clean rooms but some servecies such as bag's carriage not available. Expensive car park fee. Nice personnel.
Comment from Hotel Management
Jun 28, 2014 by Jacqueline, Hotel Management
Dear guest, thank you very much for your response.Yes we don't have a porterage but if you need help with your luggage our front desk staff will supporting you as good as they can. I am very pleased hat you have got a good impression from our staff. It would be great if you would visit us again. All the best for your. The WELCOME HOTEL Frankfurt.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Feb 27, 2014 on Hotels.com
Comment from Hotel Management
Jul 19, 2014 by Jacqueline, Hotel Management
Dear guest, thank you for your positive feedback. Hope to yee you soon again. All the best. The team of the WELCOME HOTEL FRANKFURT.
4 out of 5
Recommended
by John from Oslo

Convenient and good value

Posted Feb 25, 2014 on Hotels.com
Only 12km from airport and a coulpe of Km from city centre. Handy for Frankfurt Messe a couple of tram stops away. Very clean and nice hotel. Quiet, well equipped rooms. My room was too hot all night despite air conditioning: was it working..? Breakfast (not included) is expensive at eighteen euros, but room rates over all good value.
Comment from Hotel Management
Jun 28, 2014 by Jacqueline, Hotel Management
dear guest, thank you for your positive Feedback. We are glad that you enjoyed the stay in our hotel. The air conditioning is just working if you put your room card in the power. The breakfast is offered for 18.00 euros because of we have all hot coffee specialities, allergic food for guests with lactose intolerance and hot dishes like fried eggs a la minute, included. We hope you will visit us again. All the best for your. The team from the WELCOME HOTEL Frankfurt.
3 out of 5
Recommended
for Business Travelers
by Josh from USA

Good hotel for the money

Posted Feb 14, 2014 on Hotels.com
The hotel is clean, modern, very close to the Masse complex. But expect very tiny rooms, expect no extras in your room, for an example there was no tooth brush, soap etc. Also no in room mini bar, fridge, really for a standard room you are getting zero. Also when I asked them to open a side room to spend time they regret it. You get a good wifi connection and a clean room, by the way it is very new.
Comment from Hotel Management
Jun 28, 2014 by Jacqueline, Hotel Management
Dear guest, thank you for your response. You have booked our standard category. There we have soap in the shower. No matter which category you have booked, you will get a tooth brush directly on the front desk. Some of our business rooms(which is 1 category higher) and our superior rooms (2 categories higher) are equipped with a minibar. We are looking forward to your next accomodation in our hotel. All the best for you. Your team from the WELCOME HOTEL Frankfurt.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 13, 2014 on Hotels.com
Comment from Hotel Management
Jun 28, 2014 by Jacqueline, Hotel Management
Dear guest, thank you for your feedback. If you have any wishes for your next accomondation in our hotel, just let me know. All the best for you, your team from the WELCOME HOTEL Frankfurt.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice room for business stay

Posted Dec 8, 2013
Pros: Tram station right outside the hotel.
Cons: The beds are a tad bit uncomfortable and wish they had firmer pillows.
Location: It is near the exhibition centre. Other than that, not much else around.
The hotel is fairly clean and functional for a business user. It has a good breakfast.
Comment from Hotel Management
Jun 21, 2014 by Jacqueline, Hotel Management
Dear guest, thank you very much for your positive comment. We wish you merry christmas and hope that you will stay again with us in 2014. All the best for you.