Ratings based on 70 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.9 Hotel condition
They paid and stayed.
for Familiesby JULIAfrom Queenstown/NZ
Felling like homePosted Oct 23, 2014 on Hotels.com
perfect place, very nice woman who reception us
by Rick & Cate BARRY
Posted Oct 1, 2014
Pros: Lovely welcoming staff & nice location
Cons: Terrible bed with roll-together & hard pillows
Location: Tranquil, Good views
Value: Fair price;
by A verified travelerfrom Chandigarh
A very bad property,no facility,no proper receptioPosted Sep 28, 2014
Location: You can go to parking of Franz Joseph glacier
No person was present in office,had to wait for half hour,approach to room on stone & sandy path,only a queen size bed,they do not clean room ,toilets during your stay,no cupboard ,in wash basin 2 separate taps for hot & cold water.i kept calling the reception for 3 hours but nobody attended.one my worst experience .
for Everyoneby A verified travelerfrom California
Adequate motel near the Franz Josef glacier.Posted Sep 25, 2014
Pros: Location. They had Fox News Channel on the TV.
Cons: New carpets and bathroom fixtures.
Location: Franz Josef and Fox Glaciers. Many hikes walks and lookout points.
This is at best an average property. It has good location near the glacier. Everything else is at best average. The town is very small and there are few other accommodations.
Posted May 17, 2014 on Hotels.com
by christine barns-grahamfrom New Zealand - East Cape
Posted Apr 24, 2014
Pros: Helpful manager
Cons: No hot water,electric blankets didn't work ,one light bulb not going,layer of dust around sink in bathroom
by Vanessa Greenfrom Australia - NSW - Sydney
Posted Apr 20, 2014
Cons: No complaints
Value: Great deal; Cleanliness: Spotless; Very quiet, opposite turn off for glazier, lovely short walk into town passed the glow worms and a yummy bakery
by greg ellisfrom New Zealand - Auckland
Posted Feb 23, 2014
Pros: Stunning view of Franz Joseph
Facilities: Typical; Value: Economical; Service: Professional; Cleanliness: Pleasant;
for Everyoneby A verified traveler
Great viewsPosted Jan 28, 2014
Loved the peace & quiet. No traffic going by
for Overnight Stay Before Destinationby Tim and Jennyfrom Cornwall UK
We enjoyed our stay and received good servicePosted Jan 13, 2014 on Hotels.com
We had read reviews about this hotel but on the basis of the most recent stating that a new owner had started to address the concerns, we can report to having had a very good service. We have just had four weeks travelling in NZ and this was one to the most comfortable beds of our stay. OK the hotel is a bit tired, but this is being addressed, but the bed was comfortable, the linen clean the room was spotless and the welcome friendly. And the position of the hotel just across the bridge to the south of Franz Josef, means you get the best view of the mountain as you make your way to the village to visit the glacier.