Ratings based on 1,095 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gold Coast Audtralia

Great place to stay close to beach and shops

Posted Jul 15, 2015
Service was so quick for book in and check out. Great customer service and very helpful. Lots of parking and easy access to rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Good location ane nice restaurants close by.

Posted Jul 8, 2015
Pros: Location
Cons: None
Location: Good walking and eateries nearby
Very easy to find and no problems with staff or complex.
3 out of 5
Recommended
for Everyone
by A verified traveler from qld

Great views small room

Posted Jun 21, 2015
Great hotel great view clean and tidy great staff just upset with the room we got there wasnt that many people there and all the room had was a bed and bathroom no kittchen no cutlery just a bar fridge and a jug that u had to fill from the bathroom sink
2 out of 5
by A verified traveler from Sydney

The hotel is too small for a studio.

Posted May 28, 2015
Pros: I would not recommend this hotel again.
Cons: Services offered from one Mantra to another is different - late check out, bedroom slippers Facilities to town not available - offer shuttle service
Location: The hotel is isolated from shopping centre
When I arrive at 12.30pm the room was not ready. I went out for lunch and checked in later. The room was too small. i was sick throughout the whole duration and having such a small space really cramps me up. I could not find any bedroom slippers as the floor was wet and water does not seem to drain away. The wash basin in the bathroom was too small for even a kettle to be filled up with water thus the kettle can only take 1/4 of water to be boiled. As I was sick and needed medicine there was no water bottles in the room. When I had to check out, I asked if I could extend for an hour as I was not feeling well. The receptionist, Holly, said that if I was a Clubcusoon member and I was but she still charged me $10.00 for late check out. The hotel is not full on that day as occupancy as less than 50%. Comparing the services offered to me at Mantra in Hervey Bay and Mantra in Adelaide is so different. Over and above that, I used to work the Saville Hotel Group and would definitely not support this hotel again.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted May 19, 2015
Room with a lovely view, third floor. Spa bath, King bed. Air con. TV reception was not good in and out of signal every few minutes. Noise from lift patrons echoed down the corridor. Sounds of adjoining spas and toilet flushing could be heard. Really accommodating staff, friendly and helpful. Wish we had tried the hotels menu as surrounding bistro and restaurants were very expensive to eat at and we had to resort to fish and chips to get a reasonably priced meal for two.
5 out of 5
Recommended
for Everyone
by A verified traveler from qld

Mermaid dreams

Posted Apr 28, 2015
Loved it, so relaxing, big rooms, big tv. The best part was having a pool gate from my verandah straight into the pool. So I could go swimming several times, without having to walk around in my togs looking for the pool. Loved the spa.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015 on Wotif
Good. Same hotel last stay was poor room. Luck of the draw.
4 out of 5
Recommended
for Families
by David C from Gympie

Hervey Bay mantra boating family getaway

Posted Apr 24, 2015 on Hotels
Nice rooms except main bedroom had no air conditioning and no control for the fan on a hot night too. More than enough room for the family. Good room service for meals.in room kitchenette was ok but no dishwasher unfortunately. Prefer a proper apartment for family stays.still really close to the marina and room to park my trailer boat in car park. We stayed 2 nights. Good rates once the hotel started to discount closer to the weekend.
3 out of 5
Recommended
for Everyone
by A verified traveler from S

First time was the best

Posted Apr 21, 2015
Peaceful stay. Overlooking the boats in the marina and enjoying the breeze from the balcony during the day, then heading down to the Boat Club for dinner was lovely. Room was a little dirty.
5 out of 5
Recommended
for Other
by A verified traveler from Hervey Bay

Great location and seafront atmosphere

Posted Apr 20, 2015 on Wotif
Pros: Location and comfort
Location: We wanted a place which had a restful atmosphere and we could walk to restaurant.
Just an overnight stay with the girls in our home town - quiet, comfy, close to restaurant