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Reviews of Fairfield Inn & Suites by Marriott Frederick

2.5 out of 5
Fairfield Inn & Suites by Marriott Frederick
5220 Westview Drive, Frederick, MD

Reviews

8.8

Excellent

Rating 10 - Excellent. 179 out of 328 reviews" "
Rating 8 - Good. 107 out of 328 reviews" "
Rating 6 - Okay. 25 out of 328 reviews" "
Rating 4 - Poor. 8 out of 328 reviews" "
Rating 2 - Terrible. 9 out of 328 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff but most importantly, clean facility
Stayed 1 night in Apr 2024

8/10 Good

William, Middletown

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Mindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your staff are AMAZING! Derrick was so professional, nice and went out of his way to be so helpful. Everyone we interacted with were friendly but Derrick stood out:)
Stayed 2 nights in Mar 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay while traveling- nice staff at check in and very convenient location! Many dining options across the street.
Stayed 1 night in Mar 2024

10/10 Excellent

June

Liked: Staff & service, property conditions & facilities
The price was right. However, I found a reddish fast moving bug in the bathroom that I think was a cockroach. I am not making this up.
Stayed 1 night in Feb 2024

8/10 Good

Ma Guendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very positive stay at this Inn. It is,modern,well maintained, clean and idealy situated for motor travellers.
Stayed 1 night in Jan 2024

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a convenient and easily accessible location, and comfortable, clean and quiet room. The breakfast was top notch as well.
Stayed 1 night in Jan 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful front desk staff, clean, safe location, decent free breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

bradley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Joni

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I wanted French vanilla creamer for my coffee and the woman working the breakfast area said it was corporate policy to put the creamer out after the breakfast hour. Ridiculous! Either she is misinformed or else corporate needs to change their policy. Will choose a different hotel franchise next time if this is there policy!
Stayed 2 nights in Dec 2023

10/10 Excellent

Kicheko

Stayed 1 night in Dec 2023

10/10 Excellent

Bushra

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 5 nights in Nov 2023

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Difficult to get around unless you have a car, otherwise the facility is OK, exactly what we expexted
Stayed 3 nights in Nov 2023

10/10 Excellent

Diana

Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Stayed 1 night in Nov 2023

10/10 Excellent

JOSEPH

Stayed 1 night in Nov 2023

6/10 Okay

Steven

Stayed 2 nights in Nov 2023

10/10 Excellent

Brian, Malibu

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 5 nights in Oct 2023

10/10 Excellent

Brian, Malibu

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast
Stayed 1 night in Oct 2023

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly
Very nice and clean the front desk employees were very friendly
Stayed 1 night in Sep 2023

8/10 Good

Rita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

XAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Donald

Liked: Property conditions & facilities
Convenience. Nothing bad
Stayed 1 night in Sep 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Danielle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Excellent stay. Nice clean environment!
Stayed 3 nights in Aug 2023

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Quiet and 2 blocks from shopping and restaurants. Pool was clean and nice. Rooms were quiet and beds comfortable.
Stayed 6 nights in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place but housekeeping problem.
Hotel was comfortable and convenient. Room was comfortable and well-appointed. However, we were told it would be cleaned every other day. We checked in on a Thursday, it was not cleaned either Friday or Saturday, and we checked out on Sunday. We spoke to the desk, and they were not pleased with our lack of housekeeping.
Stayed 3 nights in Aug 2023

8/10 Good

Erin

Stayed 1 night in Aug 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was exceptionally clean. I really liked that.
Stayed 1 night in Aug 2023

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy…room was near the dumpsters and they got emptied between 4am and 5 at least three times while we stayed there
Stayed 8 nights in May 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

2/10 Terrible

Ian

Stayed 1 night in Jul 2023

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and awesome restaurant options!
Stayed 1 night in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Sheryle

Traveled with family
Liked: Amenities, property conditions & facilities
Location was good
Stayed 3 nights in Jul 2023

8/10 Good

Aubrey

Stayed 3 nights in Jul 2023

10/10 Excellent

Darlene

Traveled with family
Liked: Amenities
The property was exceptional in its cleanliness and the staff were friendly and knowledgeable. The breakfast was included in the rates and the choices were good. Check out was a breeze.
Stayed 1 night in Jul 2023

6/10 Okay

Isabelle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Room not very clean. Bathroom no clean at all.
Stayed 1 night in Jul 2023

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service
Wasn't bad, wasn't great. Seems like a Holiday Inn that they renovated. The rooms are average. The lobby is nice. The staff is nice.
Stayed 1 night in Jul 2023

8/10 Good

Bob

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Kelly

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The cleaning lady came into our room when my 13 year old son was sleeping in the bed alone. When I came back from running to the store with my other son, I saw our door propped open & asked that the cleaning lady please leave so my son could get up & dressed & said that we’d be leaving in 20 minutes. She said she “just had a few things to do.” I told her that we needed privacy & again said we’d be gone in 20 minutes. She then said she needed to make the beds. To which I replied, “MY SON IS SLEEPING IN THE BED. PLEASE COME BACK IN 20 MINUTES.” She finally left. When we got back for the day it was 5:00pm. Our room had not been finished being clean. I called the front desk & the lady said she’d come freshen up our room. I said we were leaving in a few minutes again. She told me she actually wanted to leave for the day & needed to come now. Um ok? So my sons & I SAT IN THE HALLWAY while someone finished cleaning our room 5 hours after it was started. Awkward. We found a bar of Ivory soap with hair in it left in our shower by the previous guest & a balled up tissue with what looked to be feces on it left behind a chair in the room. I threw the soap away but asked that the tissue be removed…twice. It never was. The room was not very clean or updated. I expected more & will definitely not be staying at or recommending this property to anyone.
Stayed 5 nights in Jul 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 2 nights in Jul 2023

8/10 Good

Amy

Stayed 1 night in Jul 2023

8/10 Good

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a decent place.
Stayed 1 night in Jul 2023

10/10 Excellent

MARIE

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Loved eating breakfast on the beautiful patio!!!
Stayed 1 night in Jul 2023

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was very convenient for day trips into Frederick.
Stayed 2 nights in Jul 2023