Ratings based on 256 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by Jesse from Longview, Tx

I booked a room with 2 Queen beds

Posted May 21, 2014
Pros: The beds were comfortable
Cons: The correct sizes for the rooms/beds should be listed and advertized
I booked a room with two queen beds, and got a room with two double beds. When I talked to the staff they insisted that the beds were queen size. Not what I'd paid for or expected. If half of our group hadn't canceled right before the trip there wouldn't have been enough room.
Comment from Hotel Management
May 21, 2014 by Guest Relations Manager, Hotel Management
Hello Jesse, Please know that I truly regret that we failed to meet your satisfaction during your stay with us. I will accelerate your concerns for evaluation and trust that our management will look into the matter and address accordingly. Thank you for your choice to stay with us, we hope to have another chance to offer you better accommodation in the future.
4 out of 5
Recommended
for Everyone
by Nunoweaver from Austin TX

Good overall - rate and place

Posted May 21, 2014
Pros: Location and rate
Cons: Second floor not level entry not level.
Location: Its Kerrville. There isn't much to do there...
I go to Kerrville to landscape my sister-in-laws front yard. So, I look for the lowest rate each time I go. This one was the lowest and I enjoyed the place. Very nice at a good price. Breakfast room bright.
Comment from Hotel Management
May 21, 2014 by Guest Relations Manager, Hotel Management
Hello Nunoweaver, I am glad that you enjoyed and you were comfortable during your recent stay with us. Please know that your positive feedback is truly valuable for us as it assures we have sufficed your expectation and thank you for taking note of our effort to offer our guests the quality of accommodation you deserve for giving us your business.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 16, 2014 on Hotels.com
Comment from Hotel Management
May 16, 2014 by Guest Relations Manager, Hotel Management
Thank you for the 5 star rating - we really appreciate it! We hope to see you again soon.
3 out of 5
Recommended
for Families
by A verified traveler

Posted Apr 30, 2014 on Hotels.com
Comment from Hotel Management
Jul 5, 2014 by Guest Relations Manager, Hotel Management
Hello, Thank you for completing the survey for our hotel. Allow us to better accommodate your next lodging needs, please do not hesitate to call the attention of our staff on duty should you need assistance as they will be very glad to assist you. We are committed to offer you and all of our guests comfortable stay and great experience.
1 out of 5
Recommended
for Business Travelers
by John from Texas

Smells

Posted Apr 27, 2014 on Hotels.com
The room had a horrible smell
Comment from Hotel Management
Jun 28, 2014 by Guest Relations Manager, Hotel Management
Hello Mr. John, Please know that our guests’ satisfaction is very important to us as we want to give the best possible services for giving us your business. I will expedite your concerns to management for evaluation, and as such i wish to know of the room number and date you stayed in our hotel in order to verify this matter properly. Your business is valuable to us.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 24, 2014 on Hotels.com
Comment from Hotel Management
Jun 28, 2014 by Guest Relations Manager, Hotel Management
Hello, I hope you will allow us to better serve you on your next stay. We would appreciate your thoughts on how we could improve our services and provide you comfortable stay with us. Thank you for your business.
4 out of 5
Recommended
by Cyclist from San Antonio

Posted Apr 23, 2014 on Hotels.com
Stay was fine, hotel convenient, clean, and staff professional.
Comment from Hotel Management
Jun 28, 2014 by Guest Relations Manager, Hotel Management
Hello Cyclist, We are pleased that your stay at Days Inn Kerrville has been a great convenience! Your comments and praises for our facilities and staff members will surely encourage us to provide our guests with a comfortable experience every time they visit our hotel. We hope that you will consider staying with us again!
3 out of 5
Recommended
by Karen from Tyler Texas

Good value for the money

Posted Apr 20, 2014 on Hotels.com
Clean room , no smell. Nice size, good bed great pillows.
Comment from Hotel Management
Jun 28, 2014 by Guest Relations Manager, Hotel Management
Hello Karen, Thank you very much for sharing with us your experience at our hotel. Your satisfaction is always our top priority and we hope that the next time you visit us again we could give you the best of what we can offer here at Days Inn Kerrville!
4 out of 5
Recommended
by A verified traveler

Posted Apr 7, 2014 on Hotels.com
Comment from Hotel Management
Jun 14, 2014 by Guest Relations Manager, Hotel Management
Thank you very much for taking time in giving us rating on your recent stay with us. Please know that your satisfaction is extremely important to us and we would love to know how we could better serve next time. I look forward to your next visit soon.
2 out of 5
by tashandjoe from h

Room problems

Posted Mar 31, 2014
First room they put us in didn't have a working refrigerater then the second room they put us in couldn't get the safe to work and the air condition quit!
Comment from Hotel Management
Apr 2, 2014 by Guest Relations Manager, Hotel Management
Hello tashandjoe, I am disheartened to know that we failed to meet your expectations during your recent stay. I will accelerate your concern for evaluation to address accordingly. Thank you for taking time in bringing your concern to our attention, we will use it as reference to further improve our services and offer you better accommodation in the near future.