Ratings based on 307 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Monterrey, Mexico

Just good hotel

Posted Apr 8, 2015
Pros: Clean room.
Cons: Friendly personnel.
Location: Good location like all of the other alternatives.
Clean room. Excellent location. Noisy and smelly AC. Limited breakfast. Personnel little rude.
Comment from Hotel Management
Apr 15, 2015 by Manager, Hotel Management
Hello John, It is truly sad that we failed to meet your exacting preference during your recent visit in our hotel. Please know that feedback from guests are very important to us. Your feedback will be accelerated. I apologize that the AC was not properly checked before the room was released for you to stay. We will make certain this will not be experienced again in our hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Conroe, TX

Nice and clean.

Posted Mar 1, 2015
Our room was clean, the bed was comfortable, and the water was hot. It was quiet. The room was small, but certainly worth what we paid for it.
Comment from Hotel Management
Mar 6, 2015 by Guest Relations Manager, Hotel Management
Dear Valued Guests, We truly appreciate you sharing your feedback on your recent stay at our hotel. Your positive feedback on the quality of clean and finding our price of good value truly warms our hearts. Thank you for the chance to serve you and showcase the quality of services we have worked closely to impress our guests. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lampasas, TX

Posted Jan 28, 2015
Pros: location to Kerrville activities
Cons: update exterior
Good location and reasonable rates. Comfortable rooms. Good continental breakfasts. Good location to local restaurants.
4 out of 5
Recommended
for Getaway With Friends
by Robert Kfrom Grand Prairie

Serious bang for your buck.

Posted Jan 19, 2015 on Hotels.com
This is a really nice place for the money. I've stayed at places that cost a lot more that were not as nice. The only complaint really is they are a little short on parking.
5 out of 5
Recommended
for Families
by Lahonnafrom Crystal River Florida

Great value

Posted Jan 12, 2015 on Hotels.com
Great value for the price. Just a nights stay breaking up a long road trip made this a perfect location. Convenient to I 10, restaurants and gas stations.
Comment from Hotel Management
Mar 21, 2015 by Guest Relations Manager, Hotel Management
Hello Lahonna, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay and find our price reasonable as well as convenient to your trip. Looking forward to seeing you again soon.
5 out of 5
Recommended
for Personal Event
by Kay

Posted Jan 7, 2015 on Hotels.com
Comment from Hotel Management
Mar 14, 2015 by Guest Relations Manager, Hotel Management
Hello Kay, Thank you for your business and review. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with and if you have any concerns during your next stay with us please don’t hesitate to approach our staff for your concerns.
2 out of 5
by A verified travelerfrom coloado

Better choices available

Posted Jan 5, 2015
Excellent motels are great....this one is slightly (maybe more than slightly) lacking. Old, tired, no enthusiasm. If it was among the last places available, I'd stay there--but only if nothing else was open. Came here only because nothing was open in F"burg....went the wrong direction!
Comment from Hotel Management
Jan 11, 2015 by Guest Relations Manager, Hotel Management
Hello Gary, We welcome all constructive criticism, as it helps us to get better. Thank you for providing us your review. It is our sincere hope that you will one day return to see how your comments have affected our direction in reaching our ultimate ambition of giving each guest a five star experience.
2 out of 5
by A verified traveler

OK but not great.

Posted Jan 5, 2015
Location: The hotel has a great location for us and generally -- very close to I-10 and at the beginning of the main drag in Kerrville.
The bed was too hard -- my hips didn't like it. My husband was annoyed at how much light came in under and around the door and around the curtains. The lack of weather stripping also meant that too much cold air came in so the heater worked overtime. Nice microwave and fridge. We liked that feature. Shower is good and tub even had jet spray for a nice bath. Wi-fi is free and that part is great.
Comment from Hotel Management
Jan 10, 2015 by Guest Relations Manager, Hotel Management
Hello Nunoweaver, If your room was not cleaned according to these standards, I hope you will accept our sincerest apologies for the oversight.Thank you again for sharing your experience. I hope you enjoyed the rest of your stay and that you will give us an opportunity to change your perceptions of our hotel in the future.Your feedback will help us to grow and evolve and I thank you again for taking the time to write an insightful review and to point out areas in need of improvement.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom houston

Good deal

Posted Jan 5, 2015
Nice room for low price. Bed a bit hard but overall a good deal.
Comment from Hotel Management
Jan 10, 2015 by Guest Relations Manager, Hotel Management
Hello Rog, I am glad your overall stay was accommodating, though I do apologize for any inconvenience or difficulty that you experienced with our beds and I hope it will not deter you from experiencing our improvements and updated policies in the future.
5 out of 5
Recommended
for Families
by Jamesfrom Globe AZ

Great motel for the price

Posted Jan 4, 2015 on Hotels.com
The beds were real comfortable
Comment from Hotel Management
Mar 7, 2015 by Guest Relations Manager, Hotel Management
Hello James, Thank you so much for your kind comments and review regarding your most recent stay with us. we are truly glad to know that that you were comfortable in the bed we have provided you. Thank you for taking the time to share your experience, we look forward to your next visit.