Ratings based on 118 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Québec

Escale en trajet pour caroline du sud

Posted Mar 6, 2015
Pros: Proximité de l'autoroute plein de choix de restaurant au alentour et service de livraison à l'hotel dans un court délais, Très bon déjeuner buffet.
Cons: Rien à mon avis par rapport a nos besoins
Location: N.A. en passage seulement
Acceuil attentif et chaleureux même si en avance on nous accomodés immédiatement
Comment from Hotel Management
Mar 12, 2015 by Sarah Holliday, Hotel Management
Merci de nous faire confiance pour vos besoins de l'hôtel. Nous nous réjouissons de votre prochaine visite. Thank you for trusting us for your hotel needs. We look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rural Ontario Canada

a good place to stop over for the night

Posted Mar 3, 2015
Close to the highway, clean room, modern, lots of restaurants nearby, pet friendly
Comment from Hotel Management
Mar 12, 2015 by Sarah Holliday, Hotel Management
It was a pleasure having you as our guests and we are delighted you were pleased with your stay. We are pleased to hear that you enjoyed our convenient location and our modern and clean rooms. It is a pleasure being a pet-friendly hotel - we know how important it is to find quality lodging when traveling with a pet. We hope to have the opportunity to be of service to you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 1, 2015
Hotel is ok, but i did not like their in house service.
Comment from Hotel Management
Mar 12, 2015 by Sarah Holliday, Hotel Management
Thank you for taking the time to provide us with feedback on your stay. We hope to have the opportunity to exceed your expectations the next time your travels bring you to our area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom north carolina

close to Old Town

Posted Feb 20, 2015
The room was very clean and comfortable. We didn't have any problems checking in. The staff was incredibly friendly and accommodating. It was close to restaurants and shopping and very close to Old Town Fredericksburg. Old Town has great resturaunts and shopping.
Comment from Hotel Management
Mar 12, 2015 by Sarah Holliday, Hotel Management
It was a pleasure having you as our guests and I appreciate your taking the time to share your experience. I am glad to hear that you had the opportunity to take advantage of our convenient location near Interstate 95, restaurants, shopping and charming Old Town Fredericksburg. On behalf of our entire team, thank you for your compliments on our friendly staff and clean, comfortable rooms. We hope to have the opportunity to be of service to you again soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Nice, clean, convenient location

Posted Feb 18, 2015
Great hotel. Was passing through Virginia and needed a place to stay for a good price and near 95. It is very close to 95 and lots of nearby stores and places to eat. The hotel smelled nice, the man at the desk was very friendly and helpful, the room was excellent with a lovely view. Didn't get a chance to try the free breakfast but the hotel was so nice I will be staying there again on my way back up north. Hoping to utilize the 24 hour fitness room and free hot/cold breakfast next time!
Comment from Hotel Management
Mar 12, 2015 by Sarah Holliday, Hotel Management
Dear Chelsea, Thank you for being our guest and for taking the time to review your experience for the benefit of other travelers. We are pleased that you were drawn to our hotel by our convenient location near Interstate 95 and that you enjoyed our proximity to a great variety of dining and shopping options. We appreciate your compliments on how clean the hotel was and the helpfulness of our staff. We are delighted to hear that you plan to stay again on your return trip and we hope your travels will permit a long enough stay to enjoy our free hot breakfast and other amenities. Again, thank you for being our guest!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom jax fl

Virginia IS for lovers

Posted Feb 4, 2015
Pros: Everything, honestly. I didn't know what to expect bc I've never been to the state prior to this trip, but it gives me hope that VA is my new home
Cons: The only negative I could find was Saturday morning when 2-3 members of staff stopped in the dining area to chit chat audibly about not getting raises
Location: Near 95, drugs stores, Walmart, gas stations, mercer apothecary, Belmont house and gallery
I came to Fredericksburg to visit a long time friend and left with a fiancé. I chose the south pount location due to its access to major roads and a variety of businesses. The price point was right, the staff was MORE than accommodating, super friendly, helpful. And clean. I arrived about an hour and a half early due to my flight but the staff had my room ready in 10 or less mins. I was offered treats, coffee, etc. even upon returning after midnight one night Quentin and another member almost rushed to happily greet me and offered me fresh popcorn. Breakfast was amazing and healthy. The room was incredibly clean and I Plan on staying here again when I return ,before moving here for good when I get married.:) This team works well, or gives the appearance they do. As someone whose worked in customer service for 10+ years, these guys have it figured out. Kudos.
Comment from Hotel Management
Mar 12, 2015 by Sarah Holliday, Hotel Management
On behalf of all of us here at the Holiday Inn Express Fredericksburg Southpoint, congratulations on your recent engagement! What an absolute joy to read your 5-star review and share it with our entire staff! Your kind words will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. We are delighted to have been part of your special weekend and we are pleased that our location was convenient for your needs during your Fredericksburg stay. We look forward to the opportunity to be of service to you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel stay in Virginia

Posted Jan 6, 2015
Our stay in your hotel was very enjoyable. Everything was clean, pleasant, the staff was friendly. The breakfast buffet was exceptional. The area was large, the food was delicious. The only downfall was the pool could have been a little warmer. It was a very nice, large pool and would have been more enjoyable had it been warmer.
Comment from Hotel Management
Jan 22, 2015 by Sarah, Hotel Management
On behalf of the entire Holiday Inn Express Fredericksburg Southpoint staff, thank you for being our guests and for your 5-star review of your stay. We have high standards for cleanliness, service and product and your kind words are the seal of approval on our efforts. We are pleased that you enjoyed our complimentary breakfast buffet and we look forward to welcoming you back again soon!
2 out of 5
by A verified traveler

Convenient Hotel but NOT clean

Posted Jan 1, 2015
Front desk staff friendly enough but that doesn't make up for a sticky, unclean tub and bathroom. Unfortunate considering how convenient it was to my destination. I will try other hotels in the area.
Comment from Hotel Management
Jan 4, 2015 by Sarah, Hotel Management
Thank you for taking the time to provide us with candid feedback on your stay. We are very sorry to hear that your bathroom did not meet your expectations or our own high standards for cleanliness during this visit. We never want to hear that a guest selects an alternate hotel for future visits and we sincerely hope that you will reconsider staying with us again in the future. We would appreciate the opportunity to replace this experience with a positive one.
5 out of 5
Recommended
for Families
by Danielfrom Wilmington, NC

Great place

Posted Dec 16, 2014 on Hotels.com
Great place, would stay here again.
Comment from Hotel Management
Jan 20, 2015 by Sarah, Hotel Management
Thank you for being our guest and for taking the time to share your experience. We look forward to welcoming you back anytime your travels bring you to or through the Fredericksburg area.
3 out of 5
Recommended
for Families
by Raymondfrom South Jersey

great location

Posted Dec 16, 2014 on Hotels.com
Convenient location right off I95 south of Fredericksburg congestion. Walking distance to restaurants. Was given a connecting room without being told (a substandard room in my view). Some odd smells in lobby. Spotlessly clean. Well appointed rooms. Once again the HIE beds that short sheet you (sheet and blanket only go 2/3 up body) and tiny accent throw on bed instead of blanket. Good selection at breakfast and ripe bananas. Lousy tasting coffee** and eggs, sausage, and cinnamon roll of lower standard quality (i.e. wouldn't come here for breakfast). Looks like hotel had great amenities-pool and gym.
Comment from Hotel Management
Jan 20, 2015 by Sarah, Hotel Management
I would like to thank you for taking the time to provide us with feedback regarding your recent stay at our property. We value your business and your feedback is very important to us. By telling us what you liked about your stay and what we can do to improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your comments on how clean your room was, our great amenities and our convenient location. We are mindful to take your other feedback to shore up any deficiencies you may have encountered and hope to have the pleasure of being of service to you again in the future.