Ratings based on 589 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 28, 2014
old hotel, breakfast buffet was very plain and not very good. needs a major renovation.
Comment from Hotel Management
Jun 19, 2014 by GuestServices, Hotel Management
We are under the process of going through renovations which should be completed before the end of the year. We do appreciate your feedback.
1 out of 5
by A verified traveler

Horrible customer service and dirty

Posted Apr 27, 2014
The hotel staff was very condescending and fake. I booked a 2 Queen bed standard room non-smoking and got 1 pullout bed and a sofa bed in a smoking room. When I asked for another thy said expedia only sends a request for the room and it's not a guarantee you'll actually get what you paid for. Needless to say we did not stay in the tiny, overpriced, stained carpet with wholes on the curtains room. It also went through a name change an will go through another name change in the summer. I wonder why it's changing hands so much??
Comment from Hotel Management
Jun 20, 2014 by GuestServices, Hotel Management
We apologize that you did not receive the room requested during your reservation. We do our very best to accommodate guest requests whenever possible. We are going through a renovation and are no longer a Radisson. We are looking forward to showing off a brand new look throughout all guestrooms and public areas as well as a new brand that is in line with our new look. More to come!
3 out of 5
Recommended
for Everyone
by A verified traveler

Lack of Privacy

Posted Apr 21, 2014
It's ok as it was convenient next to the convention center.
Comment from Hotel Management
Apr 25, 2014 by GuestServices, Hotel Management
We are pleased that you found our location convenient across the street from the Fresno Convention and Entertainment Center, but are concerned about your 'lack of privacy' comment as we take our guests' security very seriously and are unsure about what the comment refers to.
4 out of 5
Recommended
for Personal Event
by Michelle from California

Very nice stay for any convention event !!!

Posted Apr 9, 2014 on Hotels.com
Excellent location for convention event, literally right across the street. Plenty of parking for hotel guests, very attentive reception and wonderful servers in the hotel's restaurant. Very good breakfast buffet and reasonably priced. Only less than perfect was room's humidity, had to keep fan on all night and it was a little noisy. Great bar and very sound proof rooms. Have stayed here before, will always pick it again.
Comment from Hotel Management
Apr 25, 2014 by GuestServices, Hotel Management
Thank you for your kind review and recommendation. We are so pleased you enjoyed your stay!
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Apr 8, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by Hillary from Reno

Beautiful Hotel

Posted Apr 6, 2014
This was a last minute stay with my two kids. The outdoor pool was great for the kids, it was kept clean. The sleep number beds were a surprise, never slept on them before. Having Pizza Hut Express in the hotel was great and easy for the kids after swimming.
Comment from Hotel Management
Apr 25, 2014 by GuestServices, Hotel Management
Thank you for posting your review.
4 out of 5
Recommended
for Families
by A verified traveler

One Night In Fresno

Posted Apr 4, 2014 on Hotels.com
Our family of 5 spent one night in Fresno on route from Los Angeles to San Franciso. The room was clean and comfortable. We did not partake of any of the hotels amenities as we arrived late and left early. Safe, clean, comfortable place to catch some zzzz's.
Comment from Hotel Management
Apr 25, 2014 by GuestServices, Hotel Management
Thank you for choosing the Fresno Hotel and Conference Center en-route to San Francisco!
3 out of 5
by A verified traveler

Disappointed

Posted Apr 1, 2014
Pros: Bed
Cons: Cleaniliness
Location: Selland Arena; Fulton Mall
Pillowcases/Comforter where not clean; Couch was ripped and tattered looking; decaf coffee only in the room pot; Room service--though timely, the food was not tasty and very salty. I spent $150 and will probably never go back to this location. The best thing about the stay was the Sleep Number bed.
Comment from Hotel Management
Apr 25, 2014 by GuestServices, Hotel Management
Please accept our apologies that your room did not meet your expectations. We've just gone through a major brand change at the beginning of April 2014 and are using guest feedback such as this to ensure we address all service issues.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice spot next to the convention center

Posted Mar 29, 2014
cool but not super cool a little dated decor super convenient if going to the convention ceneter
Comment from Hotel Management
Apr 25, 2014 by GuestServices, Hotel Management
So glad you found the Fresno Conference Hotel Convenient to the Convention Center! More news to come regarding the upcoming updates to decor!
3 out of 5
Recommended
for Business Travelers
by amvet

Hotel dated

Posted Mar 29, 2014
Hotel very dated. Needs a remodel. Bed very hard, pillows flat.
Comment from Hotel Management
Apr 25, 2014 by GuestServices, Hotel Management
We appreciate your comments and will be addressing those specific concerns very soon with our upcoming upgrades.