Exterior
Check availability

Reviews of Hampton Inn & Suites Clovis-Airport North

2.5 out of 5
Hampton Inn & Suites Clovis-Airport North
855 Gettysburg Ave, Clovis, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1000 reviews" "
Rating 8 - Good. 270 out of 1000 reviews" "
Rating 6 - Okay. 83 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 32 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar para descansar.
Stayed 1 night in Apr 2024
Response from -Linda H on Apr 22, 2024
Hello Guest. Thank you for the feedback, we are glad to hear that you enjoyed your stay.

6/10 Okay

Kenneth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The only problem was there was no lamp or light on the desk, so, I could not work in the room. I called the front desk, and , the receptionist said they are out of lamps. I had to work in the lobby. Also, I didn’t like having to work and make calls in the lobby.
Stayed 2 nights in Apr 2024
Response from -Linda H on Apr 15, 2024
Hello Kenneth. I am so sorry to hear about your stay. For future stays, please reach out to me directly so I can better provide you with a solution. I will be adding points to your Hilton Honors account for the inconveniences you had to go through.

10/10 Excellent

Mia

Stayed 1 night in Mar 2024
Response from -Linda H on Apr 15, 2024
Hello Mia. Thank you so much for youawesome feedback. I am glad to hear that you enjoyed your stay with us. We hope to welcome you back soon.

10/10 Excellent

Lona

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable and the room was quiet, in spite of it being the 2nd floor and the elevator just around he corner.
Stayed 2 nights in Mar 2024
Response from -Linda H on Mar 25, 2024
Hello Lona. We appreciate the great feedback and are so happy to hear about your stay. We hope to see you back when you visit the Fresno/Clovis area.

10/10 Excellent

Robert, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Mar 2024
Response from -Linda H on Mar 13, 2024
Hello Robert. Thank you for the great review. We hope to see you soon again. Have a nice day.

6/10 Okay

paul

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We got stuck in the elevator, then the elevator would go up but not come down if the person did not send it down. If it was up a few floors, it would not come down if you pushed the button on the first floor. Not safe.
Stayed 2 nights in Mar 2024
Response from Linda H on Mar 11, 2024
Hello Paul. We are sincerely sorry for the inconvenience. We currently have maintenance working on our elevators right now to ensure that this does not happen again. Due to the reservation being through a third party, please reach out to me so I can make this a better stay for you.

8/10 Good

Walter

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for our purpose. Close to many restaurants.
Stayed 2 nights in Mar 2024
Response from -Linda H on Mar 10, 2024
Hello Walter. Thank you so much for your awesome review. We are so glad to hear you had a great stay with us and hope to welcome you back soon.

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
IT'S NOT THE BEST NEIGHBORHOOD, BUT OKAY FOR THE fRESNO/cLOVIS AREA. iMMEDIATELY OUTSIDE THE HOTEL IS SAFE, DOWN THE BLOCK IS ANOTHER STORY.
Stayed 3 nights in Feb 2024
Response from -Linda H on Feb 25, 2024
Hello Nancy. Thank you so much for your feedback. We are glad to hear you were safe while you were here with us. We do provide security services overnight for the safety of our guests. We hope to see you soon again.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The propertybis located in a space not far from the mall, costco and other places. The place is clean and quiet. The continental breakfast is also very good.
Stayed 2 nights in Feb 2024
Response from -Linda H on Feb 25, 2024
Hello Rebecca. Thank you for the awesome review. We are glad to hear that you enjoyed your stay here with us. We also love the convivences of the shopping centers that surrounds our hotel. We hope you continue to stay with us for your visits to the Fresno/Clovis area.

10/10 Excellent

STEVE, Blythe

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean rooms, good breakfast
Stayed 2 nights in Feb 2024
Response from Linda on Feb 14, 2024
Hello Steve. Thak you for your response. We are glad to hear you had a wonderful stay with us.

10/10 Excellent

Javier

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Love this place
Stayed 3 nights in Jan 2024
Response from Linda on Jan 28, 2024
Hello Javier. Thank you so much for the great feedback. We are glad to hear that you enjoyed your stay here with us at the Hampton Inn & Suites. We hope to welcome you back soon.

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk check in was very fast and my wife was very impressed with breakfast really good
Stayed 1 night in Jan 2024
Response from - Linda on Jan 20, 2024
Hello Johnny. Thank you for your awesome review. We appreciate your time and hope to see you back soon.

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way front desk handle my check in,they offer me water and snacks as a courtesy and breakfast was great
Stayed 1 night in Jan 2024
Response from - Linda on Jan 20, 2024
Hello Johnny. Thank you so much for your feedback. My front desk team loves when they receive good feedback. We are glad to hear that you enjoyed your stay with us.

6/10 Okay

Evelyn

Traveled with family
Location
Stayed 2 nights in Dec 2023
Response from Linda H on Jan 17, 2024
Hello Evelyn. Thank you so much for the feedback. We apologize for the inconvenience you may have faced while staying with us. I would like to hear more about your stay in hopes of making it a better experience for you.

10/10 Excellent

Thomas

Stayed 1 night in Jan 2024
Response from - Linda on Jan 9, 2024
Hello Thomas. Thank you so much for your feedback, we appreciate it. We are so glad to hear that you had a wonderful experience with us during your stay.

2/10 Terrible

April

Traveled with family
Disliked: Staff & service, amenities
I always book stays with the Hampton Inn because of the breakfast they have available. After I checked in for my stay from December 23rd to December 25th I was notified that they would not be serving breakfast on December 24th or 25th. While I appreciate them wanting to allow their staff time off for the holidays this was a big inconvenience for myself and my family and I feel like we should have been notified when booking, or at least offered some time of compensation for not having this “amenity” that was paid for. They could have offered some type of food options, muffins, fruit or something that the front desk could manage. I am very disappointed.
Stayed 2 nights in Dec 2023
Response from Office manager -Linda on Dec 30, 2023
Hello April. I appreciate the feedback and I apologize for the inconvenience this has caused you. Please reach out to our hotel so I can grab your information and help make this stay better for you and your family.

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from -Linda H on Dec 30, 2023
Hello Terence. We are excited to hear that you enjoyed your stay here with us. Thank you so much for your awesome feedback. We appreciate it.

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Staff helpful
Stayed 1 night in Dec 2023
Response from -Linda H on Dec 30, 2023
Hello Julie. Your feedback is greatly appreciated and I am happy to hear that you enjoyed your stay. We hope to see you again soon.

8/10 Good

Tessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general it was a quiet area, but a couple times we heard some dragsters. But the staff was very friendly and the hotel was convenient for the area.
Stayed 1 night in Dec 2023
Response from Linda on Dec 14, 2023
Hello Tessa. Thank you for your feedback. We hope to welcome you back soon.

2/10 Terrible

Len

Angry about the lack of timely confirmation
I could not find a confirmation for this stay. And I needed it to cancel before booking another hotel. I had to make the assumption that I did not actually manage to book the reservation the week before. And now I have a room that I booked that was to handle those delays, also through hotels.com. I had checked my travel activity and could not find the Hampton reservation. Looking at my email this morning, I finally saw the request for a review and of course that was too late. The lack of a confirmation email or any confirmation prevented me from canceling the room when I made the rest of my travel changes. All this due to the fact that I could not find the reservation in my activity file which led me to believe that I did not have a reservation and now have a payment that I should not be making. I'm not happy with hotels.com. Next time I'll book directly with hilton.
Stayed 1 night in Dec 2023
Response from -Linda on Dec 14, 2023
Hello. We apologize for the inconvenience you have faced while booking through this third party online. I appreciate the feedback. Although we do not have the authority to release the charges through hotels.com, We hope that they can reimburse you for the untimely follow up.

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Linda H on Dec 6, 2023
Hello Becky. We are happy to see your positive feedback. We appreciate it and hope to see you back soon.

10/10 Excellent

Brendon, Okotoks

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Nov 2023
Response from -Linda on Dec 6, 2023
Hello Brendon. Thank you so much for your feedback. It is greatly appreciated.

10/10 Excellent

Joel

Stayed 1 night in Nov 2023
Response from -Linda H on Dec 30, 2023
Hello Joel. Thank you for your feedback. I am happy to hear that you enjoyed your stay. We hope to welcome you back soon.

8/10 Good

Alicia, Downey

Liked: Cleanliness, staff & service
The elevator had a bumpy ride up and down.
Stayed 1 night in Nov 2023
Response from Linda on Nov 16, 2023
Hello Alicia. Thank you for sharing your feedback with us. I am so sorry that you had to experience this with our elevator. We will be calling our technician to come out and take a look. We hope to have it running smoothly for your next visit.

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Clean and comfortable rooms!
Stayed 1 night in Nov 2023
Response from Linda on Nov 6, 2023
Hello Jordan. Thank you so much for your wonderful feedback. I am happy to hear that you enjoyed your stay with us.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
easy access & parking
Stayed 1 night in Oct 2023
Response from Linda on Nov 6, 2023
Hello Eric. Thank you for the feedback, I am glad that we were able to accommodate you with comfortable parking. We hope to see you back soon.

8/10 Good

Linda

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have added a new category to my reviews of Pet Friendly hotels. There's pet friendly, pet tolerant and now pet exhorbitent. $75.00 per stay, but do they tell you beforehand? No. At check in. And what do you get? Nada. Even the single waste receptacle and waste bag station was so full of trash. Could hardly fit in my small doggie poop bag. No area to walk- just the parking lot. Otherwise- standard Hampton Inn- clean. Good breakfast. Nice room.
Stayed 2 nights in Oct 2023
Response from Linda on Nov 2, 2023
Hello. Thank you so much for your feedback. I will be following up with our house team to make sure we are emptying these waste bins on a regular basis. Just outside of the parking lot, we do have a walking trail that takes you right into our Old Town Clovis. We hope to see you again, so you can also enjoy this trail. Again, thank you for your wonderful feedback.

10/10 Excellent

brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel. Great food!
Stayed 1 night in Oct 2023
Response from Linda H on Oct 24, 2023
Hello Brian. Thank you for your great response. I am happy to hear that you had a great stay with us.

10/10 Excellent

Shigeko

The staff was very nice & helpful. I really felt comfortable there. I enjoyed my stay.
Stayed 1 night in Oct 2023
Response from Linda H on Oct 17, 2023
Hello. Thank you for your response. I am happy to hear that you had a wonderful experience here with us. We greatly appreciate the feedback. My team hope to see you again in the near future.

10/10 Excellent

Sidney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Oct 2023
Response from Linda H on Oct 15, 2023
Hello. We are glad to hear that you enjoyed your stay. Thank you for leaving your review and we hope to see you again.

10/10 Excellent

Marcella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice with clean rooms. Only suggestion would be different shower heads the one in our room was awkward.
Stayed 1 night in Sep 2023
Response from Linda on Oct 3, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Linda

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with great people.
The people at every level are so kind and accommodating. The room was clean and comfortable and very spacious. Breakfast was delicious and someone was always there to make sure it stayed neat and tidy. This is my second stay there and I will book again in future.
Stayed 2 nights in Sep 2023
Response from - Linda on Oct 3, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Linda

6/10 Okay

Bridgette

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Change rooms/ dirty pool
Toilet - poor plumbing had to move to another room, went to the pool area their was dead bugs and tree brie all around I had to clean the pool myself just to swim
Stayed 2 nights in Sep 2023
Response from - Linda on Sep 18, 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 Excellent

Jaime

Stayed 1 night in Aug 2023
Response from Linda H on Sep 18, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Levon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Aug 2023
Response from Stephanie Rodriguez-General Manager on Sep 7, 2023
Thank you for your feedback! Glad to see you enjoyed your stay!

10/10 Excellent

Vishwahnath

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel option for layover to Yosemite.....
Stayed 1 night in Aug 2023
Response from Linda on Aug 16, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Linda

10/10 Excellent

Bill, Landenberg

Stayed 1 night in Aug 2023
Response from Stephanie Rodriguez-General Manager on Sep 7, 2023
Thank you for a wonderful rating! We hope to see you again soon.

4/10 Poor

Theresa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Linda on Aug 15, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

6/10 Okay

JoLynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel except for the party in the room next door, we finally asked to be moved at 1:00am which the hotel kindly gave us another room. Just not really want we wanted to deal with at that time of night.
Stayed 1 night in Aug 2023
Response from Linda H on Aug 15, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

8/10 Good

wilfredo

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We got there around 1:15 pm they told us the room was going to be ready around 2:00 so they were going to call me, so we waited by the lobby and around 2:10 they were already giving rooms so we went back and noticed it they offered water snacks to the people ahead of us when they gave us our room they only offered water so I didn’t bother in complain, the room was very nice and clean
Stayed 1 night in Aug 2023
Response from Linda H on Aug 13, 2023
Hello Wilfredo. Thank you for sharing your review with us. I am glad to hear that your stay went well. We offer drinks and snacks to Hilton Honors members and would be more than happy to sign you up to receive the same complimentary items as well. Please let us know on your next stay so we can better assist you. Linda H

8/10 Good

Kurt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast food was allowed to run out 40 minutes prior to closing.
Stayed 1 night in Jul 2023
Response from Stephanie Rodriguez-General Manager on Jul 28, 2023
I apologize for the lack of breakfast availability. I appreciate your feedback and will address with our team.

4/10 Poor

Gloria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2023
Response from Stephanie Rodriguez-General Manager on Jul 28, 2023
I apologize we seemed to have missed your expectation. I hope if the future you return, and we are able to exceed your expectations.

10/10 Excellent

Arthur

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall cleanliness, good-sized room and friendly personnels. 5 stars goes to the personnel inside cafeteria, very helpful and cheerful.
Stayed 1 night in Jul 2023
Response from Stephanie Rodriguez-General Manager on Jul 14, 2023
Thank you for your feedback! Happy to hear you enjoyed your stay!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Safe for a single woman and staff was friendly and helpful
Stayed 1 night in Jul 2023
Response from Linda on Jul 13, 2023
Hello Julie. I am so happy to hear you enjoyed your stay with us. Your safety is important to us and we are glad to hear you felt safe here. We hope to see you stay with us again soon.

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and well maintained. The staff was very friendly and helpful and the breakfast was the best hotel breakfast we have ever had!
Stayed 1 night in Jul 2023
Response from Linda on Jul 10, 2023
Hello Roger. I am so happy to hear that you had a wonderful time during your stay with us. We can't wait to see you back soon.

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here — it’s great!
Best place we stayed — better than the Marriott and Hilton.
Stayed 2 nights in Jul 2023
Response from Linda H on Jul 10, 2023
Hello Stephen. Thank you for sharing your wonderful experience. I am so happy that you had a great time during your stay with us. We can't wait to welcome you back soon.

10/10 Excellent

Meng Yi

Stayed 2 nights in Jun 2023
Response from Stephanie Rodriguez-General Manager on Jul 28, 2023
Thank you! We appreciate your feedback!

8/10 Good

Jenni

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for having a coffee maker in each room.
Stayed 3 nights in Jun 2023
Response from Linda H on Jun 25, 2023
Thank you for staying with us and sharing your reviews. We hope to see you soon again.

10/10 Excellent

Mariano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Stephanie Rodriguez-General Manager on Jun 22, 2023
Thank you! We look forward to seeing you again.

10/10 Excellent

Raul

Stayed 1 night in Jun 2023
Response from Stephanie Rodriguez-General Manager on Sep 28, 2023
Thank you for the wonderful rating! We hope to welcome you back soon. Safe travels!