Ratings based on 247 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 1, 2014
Pros: Location and staff
Cons: There need to be caffeinated coffee in the room for the Keurig and not be told "sorry, we're out of it, our shipment didn't come in!" Then go buy some
Staff was AWESOME - a special shout-out to Linn in the restaurant - fun, friendly and very efficient.
3 out of 5
by A verified travelerfrom SLO

Great location,great rate!

Posted Nov 30, 2014
Great location,great rate,however,the select comfort bed didn't impress me at all.The hotel staff very friendly,very welcoming,the manager very professional,the workout room nice,the breakfast ok,the coffee ok.
2 out of 5
by A verified travelerfrom Modesto, Ca

Worst staff ever

Posted Nov 14, 2014
My actual stay was ok. Nothing special. I had an issue during booking though. If I hadn't already been charged inappropriately and had no recourse to getting credited on a timely basis, I would have cancelled in a heartbeat. This hotel cares NOTHING about the people that stay there. It's an attitude that permeates through the entire staff. Their righteous attitude is not very appealing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2014
Excellent Hilton property. Will stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Arvada Colorado

Posted Nov 10, 2014
Very comfortable and quiet. Excellent stay. Hotel staff were great too.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento, CA

Close to the college

Posted Nov 8, 2014
Pros: The rooms are clean, plenty of towels, comfortable beds, quiet, Kuerig coffee and tea maker.
Cons: Security was lacking. The car next to ours in the parking lot was broken into during the night. Better lighting, security cameras might have helped.
Location: Close to FSU and freeway.
Easy check in and check out. Unfortunately, the heater was not working in our room. When we called the front desk, they said they'd send someone up but they never did. Luckily, it was not terribly cold so we lived with a room that was colder than we preferred.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Riverside County California

Very nice hotel, close to everthing

Posted Nov 3, 2014
Pros: The friendliness of the staff, all of them.
Cons: Please don't change anything about it
Location: Location is near a local freeway and is close proximity to several major restaurants.
When I told the clerk at the desk that I had trouble sleeping, he changed our room to the top floor so I wouldn't be bothered with noise. Our experience staying at this particular hotel was great! Everyone that we encountered was very helpful, from the check-in staff to the dining area personnel. We will make this our #1 pick for any future stays in Fresno, we felt very much at home there during our 2 day stay. The fresh coffee, teas and chocolate at all times of the day and the sweets that were set out in the late afternoon was just a touch that we are not used to, very much appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great room, clean and FANTASTIC FRONT DESK....

Posted Oct 26, 2014
They made the stay just perfect. Great room, clean and such a helpful bunch of people at the front desk. Thank you....
5 out of 5
Recommended
for Everyone
by A verified travelerfrom OC

Happy customer

Posted Oct 25, 2014
3 out of 5
by A verified travelerfrom CA

A Suite?

Posted Oct 20, 2014
This hotel was good -- very clean, lobby is nice and the bed was comfortable. BUT when I booked the hotel I signed up for a suite. In the picture it looked like there would be a separate suite area. Instead I got a large room with a lot of space between the bed and the TV. When I called the front desk, they said that it was a suite. Maybe they should just call it a large room. LOL. I wouldn't have paid the extra money for the "suite."