Ratings based on 218 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Cold

Posted Oct 11, 2014
I asked for a King size bed when i placed the order and got queen size in the room. The person at the front counter didn't say anything about it, until I called the front desk to complain. She said she was going to tell me. Whatever. The shower only had cold water. Later when checking out, the guy at the desk said, we got new valves and the clerk should have told me when i checked in. Again, she didn't. Really crappy service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Would stay again

Posted Oct 6, 2014
Pros: Parking was easy, hotel felt safe (I am a female and was traveling alone), close to Fresno State
Location: Went to the movie theater about 1 mile from the hotel, visited CSU Fresno
I have been to the Fresno area 4 times this year. Each time I have stayed at a different hotel looking for one I am happy with. I was extremely happy with this hotel, and will return the next time I am in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 22, 2014
Nice, clean, a lot of towels, bath soap, conditioner, shampoo but I think they forgot toothpaste which I need to purchase it on the receptionist counter.. It cost only a dollar in retail store, how come they forgot to give it to their guest which is cheaper and make their guest happy...
3 out of 5
Recommended
for Everyone
by A verified traveler from Fresno, CA

A/C issues

Posted Sep 14, 2014
The staff was awesome. The room was large and spacious. Our only problem was the a/c not working properly.
5 out of 5
Recommended
for Everyone
by A verified traveler from West Hills, CA

Very nice new clean hotel in Clovis

Posted Aug 18, 2014
Pros: New, Clean, very comfortable.
Cons: Breakfast is not included in the room rate -- most hotels in this area offer this amenity.
Location: It's Clovis - enough said.
The Hotel appears to be about a year old -- everything in excellent like-new and clean condition. The room is spacious and very clean. Hotel staff is very nice and very helpful. After a good nights sleep, we had an issue in the morning -- no hot water. Called customer service staff, after they couldn't quickly fix the problem in the room, let us use the shower in an unoccupied adjacent room. They comp'ed the night (WITHOUT US ASKING) for the inconvenience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Visiting Friends

Posted Aug 17, 2014
The staff from the beginning were very friendly and professional. I was allowed to check in early, as I drove out to Clovis, and was tired. The hotel was very clean and the room too. Very nice hotel.
5 out of 5
Recommended
for Couples
by A verified traveler from California

Business Hotel Stay a Real Pleasure

Posted Aug 11, 2014
Pros: Top quality bedding; on major street, easy to get around, yet quiet. Lots of privacy. Near good restaurants. Nice staff. Special rate a bargain!
Cons: Could the lighting of the gym environment be more welcoming? Could you change the obnoxious BEEP in the elevator at every floor? How about a bell?
Location: Walk to little strip mall, independent restaurants, all very good. Loved Old Town Clovis a few miles away. Foresttiere Underground Gardens a hoot!
I went along on a biz trip with my husband, and it was like a little honeymoon! The lobby was lovely beyond all my hopes, with the new safe battery candles everywhere; what a lovely touch! Beautiful decor, everything looked new and sparkling clean. I loved the hospitality of easily accessible hot beverages, fruit-infused chilled water, fruit, and treats around the clock. We had the pool and hot tub almost all to ourselves most of the time, which was astonishing. Lots of little places to sit and talk, or meet for business in this upscale setting. The neighborhood was urban, but did not feel like it, with empty space around the hotel. Great food within walking distance until 9 pm, especially I Love Sushi!!!! Drive a little farther west to the Mall area for late night dining. All our restaurant experiences were stellar, hard to believe in Fresno! Highly Responsive staff. Our check-in person made sure to tell us about the unusual and very comfortable mattresses. Fabulous bedding, and I am pretty choosey. We made the mistake of leaving our Do Not Disturb sign up, and they honored it completely! Then, when we needed some service, housekeeping was able to come up and do a quick service at 5 pm. All the staff was attentive, helpful, smiling and cheerful. This was one of the best hotel experiences I can remember, and I was on the road for 20 years.
5 out of 5
Recommended
for Overnight Stay Before Destination
by C&K from Orange County, CA

Posted Jul 24, 2014 on Hotels.com
Very nice clean room. Staff especially nice and helpful!
5 out of 5
Recommended
for Business Travelers
by Ray from Tracy, CA

Good place to stay on Fresno Clovis border

Posted Jul 24, 2014 on Hotels.com
Nicest hotel in that area...I travel for business there 1-2 times per months.
5 out of 5
Recommended
by A verified traveler

Posted Jul 22, 2014 on Hotels.com
Very Nice place . I would recommend it.