Ratings based on 99 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Friendly staff, nice HotelPosted Feb 21, 2014
I traveled to Fresno for work. The weather was excellent, and the Hotel was a good experience.
Jan 26, 2014 by General Manager
Thank you so much for reviewing our hotel on Expedia. We are so happy that you had a good experience at our hotel and we hope the next time your travels bring you to Fresno for work or play you will again choose to be our guest. Thank you, Sam Ramirez General Manager
by dan from az
Rooms smelled and sheets did not seem to be fresh.Posted Feb 20, 2014
Cons: Need to be revamped. They need new pillows.
It was ok, won't stay there again as rooms were not very clean.
for Familiesby Cathy from Stockton
Indoor poolPosted Dec 29, 2013
My grandaughter loves coming here with me in the winter to use the pool.
by Katie from Visalia, Ca
Conveniently located near Fresno airportPosted Dec 10, 2013
Pros: Staff were pleasant. Beds were comfortable
Location: Fresno airport.
I have stayed here in the past and returned because of the location and indoor pool. But rooms are not being maintained. Hot and cold water were reversed and there was no way to take a bath because the tub couldn't be plugged. A window was cracked and chrome towel holders were rusty. The thermostat on the heater didn't work so that you could turn on the heat and cook or turn it off and be cold. There were no towels by the hot tub-guess you're supposed to use the room towels. The staff were pleasant and came quickly when we complained that we couldn't get hot water.
for Business Travelersby Rich Richie from New Haven, CT
One of my choices for Fresno Air Terminal hotelsPosted Nov 2, 2013 on Hotels.com
I like the atrium and prefer rooms that look out on the indoor pool and the landscaped area around the pool. The staff were very helpful and friendly, and this Holiday Inn is right across the street from the car rental return at Fresno Air Terminal (Fresno Yosemite International Airport). I like staying at this hotel for those early morning flights out of FAT.
for Personal Eventby Carla from Oakland
BadPosted Nov 2, 2013 on Hotels.com
The food Was really old and milk expired i wont recommend this hotel to anyone the rooms are very dirty think twice before booking at this hotel
by Mike from Pacifica, CA
Good potential, but not there yet.Posted Oct 31, 2013
Staff was great, room was not. I suspect that housekeeping mostly caused the issues. Room had a slight, but lingering smell of smoke (it was a non-smoking room). Bathroom was not cleaned well: stains on toilet, dirt marks on shower as if only cleaned with a dirty rag and water, a single bar of soap. Pillows were similar to couch pillows, I could barely sleep. I've stayed in many Holiday Inns, they mostly have a consistent product, except this one.
for Business Travelersby occookie from Orange County
2nd reviewPosted Oct 13, 2013 on Hotels.com
This is the 2nd review the first one was not accepted...I stayed at the Holiday Inn by the airport in Fresno CA. The cleanliness of the took was awful! The size of the room was only standard even though it was supposedly an executive suite. No fridge, no breakfast, nothing special about this room considering it was more expensive then local competition. I did book thru hotels.com and instead of getting 2 beds I only got 1. They did eventually give me about 30% back of what I paid.
Recommendedby John from Lathrop, CA
close to airportPosted Oct 12, 2013 on Hotels.com
Ok Hotel, not to the level of a Holiday Inn Express
for Everyoneby Steph from Nebraska
Just okay...Posted Sep 3, 2013
Pros: How close it was to the airport.
Cons: UPDATING!!! Rooms, air-conditioners, bathrooms, hallways etc. This hotel didn't offer a breakfast either.
Location: Right across the street from the Fresno Airport and rental car return.
My expectations must of been to high for this hotel. I expected a Holiday Inn to be 'up to date'. This one was not. I have stayed at many Holiday Inns and this one needs some sprucing up. The rooms were REALLY outdated. Could hear neighbors tv till late late at night. The air conditioner was the loudest of all. Stayed at this location because it was so close to the airport. That did work out nice.