Ratings based on 113 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Yelm, WA
Staff went the extra milePosted Sep 3, 2014
I was in town for my sister's funeral. I had just had shoulder surgery and was unable to style my hair for the services the next morning. The friendly and caring woman at the front desk didn't just give me the number to the nearest salon, she called her own hair stylist and arranged for her to fit me first thing morning! First class hospitality...and a staff that cares!
for Everyoneby A verified traveler from fresno ca
Nice and convenient if you have kidsPosted Sep 2, 2014
Very good hotel for a family stay. The only hotel that has privacy in the pool area.
for Everyoneby A verified traveler
Overnight Pit StopPosted Aug 17, 2014
Pros: The bed was super comfy and I enjoyed the ceiling fan above it!
Cons: Communication between guests and hotel staff
Location: Seriously? It's Fresno...lol.
Room was very comfortable....we really enjoyed having a ceiling fan above the bed...the price was very reasonable for the amenities that were in the room (full size refrigerator, stove, oven, dishwasher, fully stocked for 4). Upon checkin, we had requested for a late checkout. I had an early morning appointment and was wanting to return to get some more sleep before having to get on the road. Went to my appointment, returned back to our room only to find housekeeping stripping everything down. The housekeepers reply was "if there isn't a do not disturb sign on the door and no response when I knock, I am allowed to enter. If when I enter, there are no personal belongings still in the room, I can proceed to prepare it for the next guest. Sorry for the intrusion, would you like me to remake the bed or see about getting you another room?" Wow.... As you can read from the above, she handle the situation appropriately, but I was pretty disappointed to have been in the situation in the first place. Seeing how regular check out time is 12:00 noon and it was only 9:30am! I would still utilize this hotel, but be aware if you need late check out :)
for Everyoneby A verified traveler from Sacramento Ca.
Great place to stay.Posted Jun 26, 2014
Pros: The staff was very helpful, the room was comfortable and clean, and check inn and check out were the easiest I have ever experienced.
Cons: The breakfast staff had a hard time getting food and beverages out to keep up with the demand.
Location: The hotel was centrally located to everywhere we needed to go. Movies, restaurants, groceries, and Fresno St. Very easy to get to.
My wife and I were in town with our daughter's, for a football camp our son was attending. The hotel staff was very helpful and quick to respond to our needs. The room and the amenities were well kept and clean. Our son will be attending the camp again next year, and we will defiantly be staying here again.
Recommendedby cheryl from oregon
very nice hotelPosted Jun 2, 2014 on Hotels.com
We needed a place to stay on our vacation and found this room. It was great to get there and find the room very spacious and the !managers dinner was exceptional. Next time in Fresno I will be staying here again and seeking out this hotel on my other business travels.
Recommendedby Jodi from Fresno
Day before our big dayPosted May 13, 2014 on Hotels.com
We stayed here separately the day before our wedding, and we're both very pleased with the service and our rooms. Worth the money for a good night sleep in a clean room.
Recommendedby A verified traveler
Posted Apr 22, 2014 on Hotels.com
Got to hotel & they didn't have my reservation that I made through hotels.com. Glad they had a room available or we would've been sleeping in the car! Also, the pull-out couch bed was extremely uncomfortable.
Recommendedby A verified traveler
Posted Apr 8, 2014 on Hotels.com
for Personal Eventby Michael from Fresno
Comfy place to stay!Posted Apr 4, 2014 on Hotels.com
Very nice suites with good amenities. Near main highway without the noise. Good rates considering complimentary breakfast, although a little understaffed for a Sunday Morning (1person). Will definitely stay again when in the area.
for Personal Eventby A verified traveler
Nice and cleanPosted Apr 1, 2014 on Hotels.com
We stayed one night since we were in Fresno for a wedding. The long size suite we got was very nice. It had a small kitchen and sitting area. The room was clean and very nicely furnished and decorated. Wish we could have stayed longer.